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In order to save your time and efforts we give here clear answers to frequently asked questions. Feel free to contact us for further information.
Service Call includes three components: professional diagnosis of your appliance, determination of the problem and transport costs to get to your place. Once the diagnosis is performed we will provide you with our recommendations
and the complete and final costs for repair. VERY IMPORTANT! If you continue with us and let us fix your appliance then the Service Call is NOT subject to charge. In case you need time to make your decision or wish to search
for parts by yourself the rates of the Service Call as below:
Standard brands $ 89
Elite brands $ 119
In our warehouse we do have a wide range of parts needed to repair almost any appliance. Moreover, our techs bring necessary parts with them when visiting you based on the information you give us over the phone. However, if a repair
part is rare or your appliance’s breakdown is combined, we will need some time to order the right parts. Usually it takes from 1 to 3 business days to have your part arrived and then the repair will be finished.
Usually it takes us just ONE hour to get to your place and find the problem with your appliance. Otherwise you can schedule our visit at any convenient for you time and we will be there right when you wish.
Absolutely. We offer 1-year warranty for parts and 30-days warranty for labor. In case a part installed by us is misfunctioning SAS will repair or replace the part for free.
Yes. Each occurrence is insured for $ 2,000,000. General Liab. POLICY: 76 SBU BA7369
Yes. And please note, it shall be an adult (18+) person legally eligible to make decisions and sign documents. Thank you.
Our services cover three counties: Pinellas, Pasco and Hillsborough. You can find all specific locations on Areas page.
Available methods of payments are cash, check, Visa, MasterCard, any debit cards with the Visa/MasterCard logo. With credit card payments we do not charge any additional convenience fee. We also accept American express.
No way. We provide solely repair services. But we can suggest.
Sure. First of all, we strictly keep on 1-hour window of arrival. Secondly, we use HousecallPro system – one of the most advanced and smartest business systems. It sends you cellphone text and email notifications when: a) the appointment
is scheduled, b) the tech is on his route to the client (“omw” response) and c) when the appointment is rescheduled as agreed by the client. Additionally, our specialist calls the client prior to visit and specifies the time
of arrival.
We will perform the comprehensible diagnosis and make a professional conclusion if your appliance is repairable or it is better to purchase a new one. Our techs are well-trained and experience with 10-20 years relevant background
in service industry. In case you decide not to proceed with our service and replace your appliance, only diagnosis fee or service call will be charged.
In most cases – yes. Our techs trucks are fully equipped with all necessary parts exactly for this purpose. However, there are rare combined causes of breakdowns and we must order special parts from our suppliers. Normally it takes
only 1- 5 days to have them delivered and complete the repair.
No. We do not do either manufacturer’s warranty works or cooperate any insurance companies. You shall contact your appliance’s seller or directly the manufacturer.
Only the following methods of payments are available and only at the time of service: check, credit card, cash. In case of cash payments please make sure to have the exact amount since our tech might not have change. Credit cards
are also accepted over the phone.
Smart Appliance Services will restore your appliance!
Our priority is providing high-quality services and taking responsibility for our work. You can feel confident with our 1-year warranty on parts and 30-day warranty on labor. In the event of any unexpected issues with your household appliances, we are ready to offer fast and efficient assistance, responding within ONE hour or less.
Our experienced technicians will arrive at your location within one hour to address any issues with your household appliance. At Smart Appliance Services, we are dedicated to providing efficient and reliable services at a competitive price. We pay close attention to every detail to ensure that our work is flawless and our services are perfect. You can trust in our commitment to delivering the best.
Our specialists are not just experienced, they are experts in their field. With 10 to 20+ years of relevant experience in repairing appliances, they have the knowledge and skills to handle any type of appliance, both for homeowners and commercial businesses. We stay on top of the latest developments in the industry and appreciate the effort and creativity that goes into every appliance. Our team works diligently to maintain and repair these innovations, ensuring that they continue to function at their best in your home.
At Smart Appliance Services, we understand the crucial role household appliances play in your daily life. Like you, we have appliances in our homes and we take each repair as a personal matter. We treat our clients like family, not just customers. Our repair services go beyond fixing the equipment, it’s about providing a human touch, being attentive to your needs, and delivering the service you desire.
Rely on Smart Appliance Services for quick and efficient repair solutions. Our headquarters is located in Saint Petersburg, allowing us to respond quickly to your repair needs. Whether you need a same-day appointment or emergency service within 60 minutes, we’re here to help. Just one call to us can resolve up to 90% of your appliance problems. Don’t wait to address any issues with your household appliances – prompt attention can prevent further complications. Trust us to provide timely and reliable repairs.
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Contact us now and we’ll handle the rest. Don’t wait, the problem won’t fix itself or disappear with magic. Let us provide a prompt and effective solution.