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Your privacy is important to us. It is Smart Appliance Services’ policy to respect your privacy regarding any information we may collect from you across our website, smartapplianceservices.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 December 2019.

Reviews

All reviews from verified Smart Appliance Services customers

5 from 5 based on 1216 reviews

Alicia Keswani

13 February 2024

Quick response time and efficient work for a great fair price. Alex was awesome! Fixed our problem quickly! Will...read more

Quick response time and efficient work for a great fair price. Alex was awesome! Fixed our problem quickly! Will use smart appliance again in the future.

candy kuester

13 February 2024

Technician was very knowledgeable and friendly. It was a seamless to set up and schedule the appointment.

Technician was very knowledgeable and friendly. It was a seamless to set up and schedule the appointment.

Candy Calvillo

13 February 2024

Technician was very not knowledgeable and friendly. Seamless process and great communication for setting the appointment.

Technician was very not knowledgeable and friendly. Seamless process and great communication for setting the appointment.

Christine Borges

08 February 2024

I contacted Smart Appliance Services this morning because I had a broken KitchenAid dishwasher top rack. I had googled...read more

I contacted Smart Appliance Services this morning because I had a broken KitchenAid dishwasher top rack. I had googled kitchenAid dishwasher repair to find a repair company. I spoke to Lena who was very nice and helpful. She arranged for the technician named Leo to come to my home within the hour. Leo was very polite and professional. He assessed the situation and checked the availability of the parts needed. He immediately went to the warehouse for the parts and came back to my home to make the repairs. Happily, my dishwasher rack has been repaired. Same day service and repair are a luxury these days and I am very impressed with the service from Smart Appliance Services and definitely would use them again. Sincerely, Christine Borges 

Alexander Rabovsky

05 February 2024

I am very impressed! Smart Appliances was my second attempt to fix my refrigerator. The problem was: no sign...read more

I am very impressed! Smart Appliances was my second attempt to fix my refrigerator. The problem was: no sign of error or malfunction of any kind during the diagnosis.The first company gave up. It took a lot of efforts, thinking , reading, learning, consulting to figure out what is going on and fix it. Now it works like new. Thank you Smart Appliances! 

Sue Lesa

05 February 2024

Very happy with the service.

Very happy with the service.

Jonah Hanowitz

05 February 2024

Skilled techs, fast service, and fair pricing. Not sure what else you could ask for. I’ve used them a...read more

Skilled techs, fast service, and fair pricing. Not sure what else you could ask for. I’ve used them a few times now and strongly recommend.

Terry Auberry

04 February 2024

Very pleased. Great and quick service.

Very pleased. Great and quick service.

Maria Ball

01 February 2024

Professional, knowledgeable, courteous and reasonably priced! Our gas( important to note that not all repair companies will work on...read more

Professional, knowledgeable, courteous and reasonably priced! Our gas( important to note that not all repair companies will work on a gas dryer) dryer started making a terrible noise (as if we were trying to dry marbles and barbed wire together) . At the same time, we had been putting off getting our gas stove serviced for a non-functioning burner. We decided to have Smart Appliance come out and service both. They sent out Alex. He solved the dryer problem in no time (it had a sock stuck in the motor! Don't ask me how..) and explained what repair had to be done to the stove. He returned the next day with the part and fixed it. Throughout the process we received emails and texts letting us know when he would arrive, providing us with an invoice and receipt for payment, etc. Their communication with the customer is top notch. Thank you, Alex. 

Michelle Mitchell

01 February 2024

I (Joseph) agree that the service was great. It was expensive but the appliance tech did excellent work.

I (Joseph) agree that the service was great. It was expensive but the appliance tech did excellent work.

Robert Colton

30 January 2024

We have used smart appliance services several times now for our washing machine and our refrigerator. We couldn't be...read more

We have used smart appliance services several times now for our washing machine and our refrigerator. We couldn't be more pleased with how they handle themselves, they show up on time with little notice and they clean up their mess unlike most other companies. I will continue to use then and Hulu recommend them too anyone 

Oscar Arenas

29 January 2024

Excellent job

Excellent job

Hugh Baxter

29 January 2024

Service was on time and the problem was resolved quickly.

Service was on time and the problem was resolved quickly.

David Mixson

29 January 2024

Quick diagnosis and professional service!

Quick diagnosis and professional service!

Barbara Maltby

27 January 2024

Fast & efficient service with good advice and fixed the problem with my fridge.

Fast & efficient service with good advice and fixed the problem with my fridge.

Kuumba Long

26 January 2024

Great service and fair pricing! I’ll be using them again!

Great service and fair pricing! I’ll be using them again!

Gngr Swtr

26 January 2024

Excellent service, technician explained issue very well and took care if the problem

Excellent service, technician explained issue very well and took care if the problem

Kris McCorry

25 January 2024

I have used Smart Appliance Services on several occasions to repair my machines. This time I was facing a...read more

I have used Smart Appliance Services on several occasions to repair my machines. This time I was facing a 3 week wait for Lowe’s to install our new dishwasher. But they could deliver it in 2 days. So they brought it and Smart Appliance installed it the next day. Leo did a great job. He was at my house at the time promised, which isn’t the case with many other repairmen. Leo was professional, focused and knowledgeable. And he cleaned up when he was finished, which was also very important to me. I highly recommend them. 

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