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We offer the best freezer repair service in Saint Petersburg. In fact, the freezer experiences more cooling load than the whole refrigerator. It obviously runs a high risk of breakdowns. Any symptoms of misfunctioning (out of order, too or insufficient cooling, snow inside, etc.) shall be immediately and professionally diagnosed by our specialists.
Only certified and eligible technicians can repair freezers. Please, note that in modern models there are a lot of high-tech intellectual and smart electronic systems. So, the professional service is a must. Our company is exactly what you have been looking for.
We gathered here 10 most common problems with your freezer and our advice to avoid some of them. This useful information will help you to prevent breakdowns in the future.
Usually the faulty thermostat or temperature sensor cause this problem. Besides, the following breakdowns negatively influence the normal work: broken defrost timer, the electronic control board, heavily soiled condenser coils, not fully closed the door of the freezer and damaged door gasket. After diagnosis the part replacement will solve. Sometimes the second home freezer is placed in the garage. In our Florida hot weather conditions, the temperature in the garage can be at 100F point, so the difference in outside and inside freezer temperatures is too high. Therefore, your freezer requires more time to cool itself. In most cases it is not a breakdown but can cause the compressor damage or freon slow leak. Always bear in mind that the manufacturer insists on placing your freezer inside your house.
The most common reason for that is torn door gasket or rust on the body of the freezer where door gasket contacts it. The warm air from the kitchen gets inside the freezer and results in formation of snow or drops of water inside. It is often also a manufacturer defect. The manufacturer during assembling of the freezer do not install the door gasket correctly and it might not fit securely. In this case it is necessary to find the gaps and repair with a hot hair drier or replace door gasket, otherwise it can cause evaporator freeze-up or blockage of evaporator or air damper and freezer inactivation.
It is not enough cold or not cold at all inside the freezer. This is one of the most common breakdowns and pretty often the problem is about freon leak or “died” freezer compressor. In this case it is necessary to eliminate the cause of leak and refill the system or to replace the compressor and refill the system. The other reasons of this problem can be: faulty evaporator or condenser fans, broken compressor start relay, temperature sensors, thermostat and control board. The heavily soiled condenser coil can also cause the breakdown. All mentioned above cases to be solved only with comprehensible and thorough diagnosis and require parts replacement.
It is very often a noise of the evaporator fan blocked with ice. The reason is – defrost system malfunction and evaporator freeze-up. Faulty components of the defrost system can be: defrost thermostat, defrost heater, defrost sensor, temperature sensor, defrost timer, electronic control board. The clog in the drainage system can also cause fan blockage. Besides mentioned above, the noise can be produced by motor bearings of evaporator fan or condenser, overheated compressor. The thorough diagnosis is mandatory to fix the noise because the longer malfunction continuous the more expensive repair it will require in the future.
Probably just a bulb replacement will solve but sometimes the problems is about the misfunctioning door switch. The door switch can be either mechanical or magnetic built-in the wall of the freezer. It also might be about the connector or worn out door wires.
We provide high quality services and are responsible for our work. You can be sure to get 1-year parts warranty and 30 days labor warranty. Whatever happens to your home appliances we will urgently help you within ONE hour.
Our professional technicians will reach you within one hour and fix any problems of any household appliance. Effective and reliable Smart Appliance Services provide the best work at the best price. We closely go into details and do not stand fault in workmanship or imperfect service.
Our specialists have a proficient, relevant, 10 to 20+ years’ experience in repairing appliances of both homeowners and commercial business. All of them are also certified and eligible to handle any types of appliances. We follow innovations embodied in your helpful, wonderful appliances. We know how many people and scientists have worked hard to create them, either expensive or budget-friendly. We work hard to maintain and repair this pieces of progress in your house.
We know how important for you to keep your home appliances in working order. We have household appliances too. We perceive every breakdown as our personal and treat our clients as a part of our family. Repair service is not purely about equipment, it also involves the attentive approach to people and the ability to hear and meet their desires.
Our headquarters is located in Saint Petersburg. We can easily show up within 60 minutes and solve your problems. Or let’s schedule an appointment at any time you wish. A call to us deem 90% of the repair completion. We kindly ask you to save your time and money and call us as soon as you face a problem with your appliance. The longer you wait the worse problem can be. We are sure, you know it is better to fix it timely and in right way than to spend additional resources.
All reviews from verified customers of SAS
11 April 2021
On time. Fixed our fridge without unnecessary extra charges.
On time. Fixed our fridge without unnecessary extra charges.
05 April 2021
Communication was awesome! Alex was on time and very helpful in explaining what he was looking for. Definitely recommend...read more
Communication was awesome! Alex was on time and very helpful in explaining what he was looking for. Definitely recommend and would call them again
02 April 2021
Excellent work. I made a mistake by not asking the fellow to run the Dish Washer, and it did...read more
Excellent work. I made a mistake by not asking the fellow to run the Dish Washer, and it did not work when my wife and I tried it. But after resetting, it is fine.
29 March 2021
I called this morning and repair was completed this afternoon. Thank you so much for courteous, fast, and reasonable...read more
I called this morning and repair was completed this afternoon. Thank you so much for courteous, fast, and reasonable service!
27 March 2021
Booked an appointment window on-line only a half an hour from when I booked it. Short time later received...read more
Booked an appointment window on-line only a half an hour from when I booked it. Short time later received notification repair person was on the way. He arrived shortly thereafter had the problem detected in 15 minutes, had it repaired and back together in another 20 minutes. Could not be happier with the timeliness and professionalism. First time user but definitely will be my first call for any other appliance repair.
25 March 2021
Presidential Bureau gov post updated Thanks Google earth app
Presidential Bureau gov post updated Thanks Google earth app
25 March 2021
Excellent service. Prompt, courteous and professional. What more can you ask for?
Excellent service. Prompt, courteous and professional. What more can you ask for?
21 March 2021
On time, fast, efficient, reasonably priced. Thanks Alex.
On time, fast, efficient, reasonably priced. Thanks Alex.
21 March 2021
On time, knowledgeable and courteousThe repair was going to be too costly.
On time, knowledgeable and courteousThe repair was going to be too costly.
21 March 2021
Alex was great. He found refrigerator problem immediately.
Alex was great. He found refrigerator problem immediately.
19 March 2021
Alex replaced cooktop and installed wall oven. Very upfront, honest and thorough with workmanship. Quality staff and outstanding follow...read more
Alex replaced cooktop and installed wall oven. Very upfront, honest and thorough with workmanship. Quality staff and outstanding follow up.I highly recommend this service team and supporting staff. Very professional.
19 March 2021
Excellent technician Alex. Found a loose wire quickly and the microwave was up again! Thank you
Excellent technician Alex. Found a loose wire quickly and the microwave was up again! Thank you
18 March 2021
Alex installed over the range microwave seemly with little effort. He took great care of my new stove. He...read more
Alex installed over the range microwave seemly with little effort. He took great care of my new stove. He cleaned up everything also. Smart Appliance price was fair. They worked with my schedule.Ms. Mary
17 March 2021
We self installed a new ice maker in our ancient refrigerator of 27 years. When the ice maker sprayed...read more
We self installed a new ice maker in our ancient refrigerator of 27 years. When the ice maker sprayed water over the cubes we knew something else was wrong and called Smart Appliance Services. They replaced the Water Valve which is something we would not have know. The Service Man, Pablo, was very efficient and knew exactly what he was doing. He was very polite and wore his mask. I would recommend Smart Appliance Services for any appliance repair.
13 March 2021
Smart Appliance was great! We had issues with our new fridge that ended up being improper original installation! Our...read more
Smart Appliance was great! We had issues with our new fridge that ended up being improper original installation! Our tech was able to figure out the problem and install it properly. We finally have ice, water, and a light after a year of failed attempts!
11 March 2021
They scheduled a time frame and showed up within that time. Evaluated what needed to be done for the...read more
They scheduled a time frame and showed up within that time. Evaluated what needed to be done for the repair, explained it to me and proceeded to fix my refrigerator issue
10 March 2021
Alex was professional and on time. Would recommend to others
Alex was professional and on time. Would recommend to others
09 March 2021
We are very impressed. They were early, had the part on their truck. They were very friendly. Charged us...read more
We are very impressed. They were early, had the part on their truck. They were very friendly. Charged us much less than we were expecting. Will recommend them to everyone we know
08 March 2021
2 Prompt, polite professionals installed an over the range microwave hood combination. I will not hesitate use them again...read more
2 Prompt, polite professionals installed an over the range microwave hood combination. I will not hesitate use them again in the future.
04 March 2021
Showed up early and fixed problem in about an hour.
Showed up early and fixed problem in about an hour.
01 March 2021
Got a next day appointment. Prompt on site and fast repair. Excellent service. Would definitely use again (but hopefully...read more
Got a next day appointment. Prompt on site and fast repair. Excellent service. Would definitely use again (but hopefully won't need to).
26 February 2021
Very ProfessionalDid good jobMy Refrigerator is working good
Very ProfessionalDid good jobMy Refrigerator is working good
25 February 2021
Alex K. Was ver professional and thorough in his diagnostics. Unfortunately the Compressor is gone and the manufacturer does...read more
Alex K. Was ver professional and thorough in his diagnostics. Unfortunately the Compressor is gone and the manufacturer does not make them anymore. Another compressor will not fit my model. Fridge/Freezer is 13 years old and I thought I probably needed a new one. Alex confirmed that for me! I would use this company again.
22 February 2021
Pablo was prompt, professional and very courteous. A pleasure to do business with.
Pablo was prompt, professional and very courteous. A pleasure to do business with.
21 February 2021
What a wonderful, professional company! They fixed the broken hinge on my GE Profile dishwasher and replaced the screen...read more
What a wonderful, professional company! They fixed the broken hinge on my GE Profile dishwasher and replaced the screen on it too. This would have cost twice as much if I had called GE customer service for a house call. Just a GE housecall alone is $165. Thank you Smart Appliance Services!
18 February 2021
I will never call anybody else. This business is so incredibly professional, quick, knowledgeable, and friendly. Today they fixed...read more
I will never call anybody else. This business is so incredibly professional, quick, knowledgeable, and friendly. Today they fixed my Viking dishwasher for $198. The “authorized” company we had come before them said $900!! They previously fixed my Miele refrigerator as well. Look no further- this is the best!!
16 February 2021
This was the first time we used Smart Appliance Repair and we were extremely pleased with their professionalism and...read more
This was the first time we used Smart Appliance Repair and we were extremely pleased with their professionalism and results. They provided quick scheduling, kept me informed of the technician’s expected arrival, and provided exceptional service overall. The technician could not replicate the problem with our dishwasher on his first visit, however, he informed us he would return, at no additional charge, if the problem persisted. He did identify and resolve the issue on his return visit and, due to the nature of the problem, no additional charges were imposed. I highly recommend Smart Appliance if you are need an appliance repaired
14 February 2021
I set appointment that morning, and they came out that same afternoon. He quickly figured out the problem, but...read more
I set appointment that morning, and they came out that same afternoon. He quickly figured out the problem, but had to come back the following Monday to replace the water sensor
14 February 2021
Great Company. Very honest and fair
Great Company. Very honest and fair
11 February 2021
Excellent company! Professional, courteous and knowledgeable. Scheduling was easy and provided next day service. Fantastic!
Excellent company! Professional, courteous and knowledgeable. Scheduling was easy and provided next day service. Fantastic!
07 February 2021
The guy who fixed my fridge Alex was on time very friendly and finished the job very quickly with...read more
The guy who fixed my fridge Alex was on time very friendly and finished the job very quickly with minimal interruption to my day
05 February 2021
Alex was great! Very prompt and efficient.
Alex was great! Very prompt and efficient.
04 February 2021
Pablo immediately found the problem and explained my options. The repair was done quickly and efficiently with great results....read more
Pablo immediately found the problem and explained my options. The repair was done quickly and efficiently with great results. I will definitely be a future customer if the need arises.
04 February 2021
Showed up not just on time but early!
Showed up not just on time but early!
02 February 2021
I have a Sub Zero refrigerator. The freezer drawer was hard to close. Alex quickly identified the problem, repaired...read more
I have a Sub Zero refrigerator. The freezer drawer was hard to close. Alex quickly identified the problem, repaired it and all was well.He was pleasant and did a thorough and effective job.
26 January 2021
They were very professional and did a great job, came out on a Friday and needed another tool and...read more
They were very professional and did a great job, came out on a Friday and needed another tool and came back Saturday to fix my oven and microwave. They were great, would highly recommend.
22 January 2021
Vlada was very knowledgeable and very professional
Vlada was very knowledgeable and very professional
22 January 2021
I called in to repair my dryer, an appointment was set for this afternoon. The repairman came in promptly,...read more
I called in to repair my dryer, an appointment was set for this afternoon. The repairman came in promptly, well presented. He examined the dryer, found the problem, had the repair piece ready, replaced the part. My dryer is working fine again! Service was fast, efficient, well done. Thank you!
22 January 2021
Polite on time problem solved very thorough!
Polite on time problem solved very thorough!
18 January 2021
very knowledgeable. Had an unusual problem which was detected but was found to be unrepairable. I appreciated all the...read more
very knowledgeable. Had an unusual problem which was detected but was found to be unrepairable. I appreciated all the effort that was put into finding the problem. If I ever need an appliance repairman in the future I would definetly call Smart Appliance
18 January 2021
I was very pleased with excellent repair service provided by Smart Appliance Services. My freezer was not working. Called...read more
I was very pleased with excellent repair service provided by Smart Appliance Services. My freezer was not working. Called two companies in the area but only Smart Appliance fixed the problem. Slava arrived on time and diagnosed the problem. Before I knew it, my fridge was fixed and everything was working. Will recommend the Smart Appliance Services without any reservation. Will use them again! Thank you!
18 January 2021
I own a Fridgidaire Front Load Stacked Washer & Dryer, which is in a small laundry room. Service was...read more
I own a Fridgidaire Front Load Stacked Washer & Dryer, which is in a small laundry room. Service was responded in a timely manner, & that was due to my schedule, due to the fact I had just been released from Hospital with a Broken Hip. Alex, diagnosed most probable cause, of which I had already done research on & he ran his diagnostic tests. He returned promptly with Partner at my convenience & even brought the Mother Board, in.case he had encountered deeper problems. It was exactly the problem he said, & I myself had looked into, it was installed in a very timely manner!!
18 January 2021
Excellent, courteous service! It is without hesitation that I recommend this company. I will request Pablo in the future.
Excellent, courteous service! It is without hesitation that I recommend this company. I will request Pablo in the future.
15 January 2021
I was very please with the way Alex handled the problem with the refrigerator. He had to order the...read more
I was very please with the way Alex handled the problem with the refrigerator. He had to order the part and looked at different issues presented at the time.
15 January 2021
Arrived early w notice. Diagnosed problem. Showed me where to order part and simple repair if I wanted to...read more
Arrived early w notice. Diagnosed problem. Showed me where to order part and simple repair if I wanted to do it...save about $125.
14 January 2021
Technician was super knowledgeable, professional and pleasant. He quickly diagnosed the problem, had the part and fixed it in...read more
Technician was super knowledgeable, professional and pleasant. He quickly diagnosed the problem, had the part and fixed it in the spot.
14 January 2021
Repairman appeared as scheduled. _ Rare! He immediately found the problem and repaired it. The service charge was very...read more
Repairman appeared as scheduled. _ Rare! He immediately found the problem and repaired it. The service charge was very reasonable. I would have this company repair other appliances, based on this positive experience.
12 January 2021
Pablo was early, efficient and it was a great value!
Pablo was early, efficient and it was a great value!
12 January 2021
The technician came on time, analyzed the problemand corrected the problem I had with me Samsung refrigerator.
The technician came on time, analyzed the problemand corrected the problem I had with me Samsung refrigerator.
12 January 2021
VERY PROFESSIONAL WAS ABLE TO FIX THE DRYER. HAD THE PART IN HIS TRUCK
VERY PROFESSIONAL WAS ABLE TO FIX THE DRYER. HAD THE PART IN HIS TRUCK
10 January 2021
Great value and customer service! Pablo was able to diagnose the issue with our washer and fixed it promptly....read more
Great value and customer service! Pablo was able to diagnose the issue with our washer and fixed it promptly. They offer very professional service with great prices.
10 January 2021
Alex knew his stuff and could tell what my washer needed and fixed it real quick
Alex knew his stuff and could tell what my washer needed and fixed it real quick
04 January 2021
Pablo was on time, efficient and courteous.
Pablo was on time, efficient and courteous.
04 January 2021
Service was very good, right down to business
Service was very good, right down to business
30 December 2020
showed up at my rental and did a good job
showed up at my rental and did a good job
29 December 2020
Made a house call & couldn't figure out what was wrong. Made an appointment to come back after Christmas...read more
Made a house call & couldn't figure out what was wrong. Made an appointment to come back after Christmas to figure it out. They found the problem in short order, gave us a repair price & will be back to make repair as soon as part arrives. Very professional, explained everything to me & price was amazing !! Will recommend them to everyone that needs repairs on any appliance !
25 December 2020
Very pleased with their service. They were actually early for the appointment
Very pleased with their service. They were actually early for the appointment
25 December 2020
Alex was knowledgeable and worked quickly to resolve the clogged drain in my refrigerator/freezer. Would definitely recommend him.
Alex was knowledgeable and worked quickly to resolve the clogged drain in my refrigerator/freezer. Would definitely recommend him.
24 December 2020
The technician was well prepared and knew what he was doing. He did a thorough job and left my...read more
The technician was well prepared and knew what he was doing. He did a thorough job and left my kitchen as clean as when he arrived.
24 December 2020
A bit on the expensive side but they were on time and professional.
A bit on the expensive side but they were on time and professional.
21 December 2020
Alex did a great job figuring out the problem quickly and correcting it right away. Super responsive, easy to...read more
Alex did a great job figuring out the problem quickly and correcting it right away. Super responsive, easy to schedule, right on time. Great job.
21 December 2020
We have an LG front loader, approx 9 yrs old..We understand that things unfortunately do break down as ours...read more
We have an LG front loader, approx 9 yrs old..We understand that things unfortunately do break down as ours did..I called Smart Appliance Service and got appointment within 3 days of call..Our serviceman ,Pablo appeared, on time and began checking our machine out with some type of computer...After about 1/2 hr, we were told the brain, or computer needed to be replaced.
17 December 2020
Great service and help full repairmen.
Great service and help full repairmen.
17 December 2020
So happy to get my oven door glass replaced!
So happy to get my oven door glass replaced!
15 December 2020
Loved Pablo he did a terrific job and explained everything to me
Loved Pablo he did a terrific job and explained everything to me
15 December 2020
As a pretext, I paid $100 for 2 Samsung Reps to come out and tell me that I needed...read more
As a pretext, I paid $100 for 2 Samsung Reps to come out and tell me that I needed to tear out my flooring so they could pull out the Dryer to fix it. After that, I spoke with other 10 other companies and they said the same thing. I called Smart Appliance Services, iterated the SAME ISSUE and they responded, No Problem. ..... This is the most professional Appliance Company I have experienced and I HIGHLY RECOMMEND them if you are sick of wasting time with Companies trying to recoup MONEY from losing it during the Pandemic.
13 December 2020
Prompt and excellent service!!!
Prompt and excellent service!!!
13 December 2020
I felt he could have offered to bypass the fan or some other solition
I felt he could have offered to bypass the fan or some other solition
05 December 2020
Called company, appt. Given same day! Pablo was great, on time, actually early, very nice, found the problem which...read more
Called company, appt. Given same day! Pablo was great, on time, actually early, very nice, found the problem which will be repaired shortly, waiting on part. Would use this service again
04 December 2020
This was the 2nd time using this company and found them to be very prompt and professional. I called...read more
This was the 2nd time using this company and found them to be very prompt and professional. I called at 7:30AM and they had someone at my door by 10AM to check out an issue with a large refrigerator. Alex the Technician was very direct and honest about his assessment of my issue and it's something I appreciated.
03 December 2020
Service was excellent. Service repair man polite and wore mask whole time. Very pleased with them
Service was excellent. Service repair man polite and wore mask whole time. Very pleased with them
03 December 2020
Following three on-site visits by Smart Appliance Services, to determine fixability, final diagnosis, then actual repair work on a...read more
Following three on-site visits by Smart Appliance Services, to determine fixability, final diagnosis, then actual repair work on a washer affected by high flood water, the appliance was deemed beyond reasonable repair. I appreciated Pablo’s and Alex’s professionalism, patience, and honesty throughout the process. I will definitely contact Smart Appliance Services in the future for all appliance repair work.
03 December 2020
Quick response, good fix and fair pricing. Thanks
Quick response, good fix and fair pricing. Thanks
03 December 2020
I contacted them after hours through the web site scheduled an appointment technician showed up on time was very...read more
I contacted them after hours through the web site scheduled an appointment technician showed up on time was very professional
03 December 2020
I called for an emergency repair and Pablo was there within hours. He was very thorough. He explained the...read more
I called for an emergency repair and Pablo was there within hours. He was very thorough. He explained the problem, how to fix it, and the cost of repairs. Even though I chose not to make a complete repair, Pablo managed to get my fridge working for now which is all I need. I'm very happy with the level of service and expertise I received. I will be recommending Smart Appliance Services.
03 December 2020
Very friendly and fast. So easy to schedule online.
Very friendly and fast. So easy to schedule online.
29 November 2020
I've used this company often for short-term rentals that I manage. They are the fastest to respond in the...read more
I've used this company often for short-term rentals that I manage. They are the fastest to respond in the area, and they are affordable. We will continue to use them.
24 November 2020
The way service should be. My first call was handled promptly and I was scheduled fast. My appointment was...read more
The way service should be. My first call was handled promptly and I was scheduled fast. My appointment was confirmed via text shortly after. The technician arrived to our house as scheduled. His name was Pablo. He was quick and efficient. He diagnosed the problem and told me the possible causes. He had to get a new part. Before the day was done he returned and completed the repair. The price was fair. I highly recommend Smart Appliance Services. Thank you, Pablo!
22 November 2020
I had a dishwasher installed and an old appliance hauled away. The price was almost half of the quotes...read more
I had a dishwasher installed and an old appliance hauled away. The price was almost half of the quotes I received from the plumbing companies I called for quotes. Alex was very professional and did an excellent job. I highly recommend this company.
18 November 2020
Excellent service, will only do business with SAS from now on! Showed up on time, was professional, did great...read more
Excellent service, will only do business with SAS from now on! Showed up on time, was professional, did great work. Cannot recommend enough!
16 November 2020
Although they couldn’t fix my issue, I’d hire them again in a heartbeat. I knew my washer would be...read more
Although they couldn’t fix my issue, I’d hire them again in a heartbeat. I knew my washer would be near impossible to diagnose because the problem is sporadic. After the first tech couldn’t diagnose the problem, they sent the lead tech free of charge. He didn’t want to recommend a fix in fear that the problem would persist and I’d be creating a money pit. He offered to refund my money but I refused. They deserved to be paid
14 November 2020
Pablo was so very kind and was excellent repairman..thank you
Pablo was so very kind and was excellent repairman..thank you
11 November 2020
This company was very efficient. They were able to make the service call within 24 hours and perform the...read more
This company was very efficient. They were able to make the service call within 24 hours and perform the repair quickly.They communicated via phone and email.I highly recommend the company and I have put their number in my index.
11 November 2020
Could not be happier. A great overall experience. Service tech was outstanding
Could not be happier. A great overall experience. Service tech was outstanding
11 November 2020
Within 24 hours of calling, the tech arrived and fixed my oven. Great service.
Within 24 hours of calling, the tech arrived and fixed my oven. Great service.
04 November 2020
Alex was very efficient and answered all my questions. I would recommend these services to others
Alex was very efficient and answered all my questions. I would recommend these services to others
04 November 2020
Pablo was very professional and competent..I will call again and ask fore him when needed..thanks
Pablo was very professional and competent..I will call again and ask fore him when needed..thanks
04 November 2020
Pablo did a great job for us. We are pleased with the service provided. We will definitely call Smart...read more
Pablo did a great job for us. We are pleased with the service provided. We will definitely call Smart Appliance Service in the future should we have need serviceWe would have liked to have him wear a mask though.
04 November 2020
Our technician, Alex, was knowledgeable, professional, and expedient. The company's communication was excellent and we were very happy with...read more
Our technician, Alex, was knowledgeable, professional, and expedient. The company's communication was excellent and we were very happy with the success. We waited to schedule or service with Smart Appliances Services because their reviews were so much better than many of the other companies out there. We will definitely use Smart Appliances Services again.
04 November 2020
Very knowledgeable and professional
Very knowledgeable and professional
03 November 2020
Great job and service performed by Alex of Smart Appliance Services
Great job and service performed by Alex of Smart Appliance Services
01 November 2020
Service rep Paul was excellentAppliance working great
Service rep Paul was excellentAppliance working great
30 October 2020
My problem turned out to be very minor. Technician explained issue took care of it. I did not feel...read more
My problem turned out to be very minor. Technician explained issue took care of it. I did not feel like I was being taken advantage of as a female. That it important
30 October 2020
Scheduled appointment fast. Service tech was on time and had replacement parts in his vehicle. In and out quickly...read more
Scheduled appointment fast. Service tech was on time and had replacement parts in his vehicle. In and out quickly and everything works great a week later.
30 October 2020
Pablo was very professional and he was able to spot the problem in the washer. He was fast and...read more
Pablo was very professional and he was able to spot the problem in the washer. He was fast and efficient. It is advisable to use this company often. Great service!
27 October 2020
an honest opinion was given that a new one could be purchased for about the same as it would...read more
an honest opinion was given that a new one could be purchased for about the same as it would cost to repair it
27 October 2020
Pablo was on time, curtieus and friendly. Even my two dogs liked him
Pablo was on time, curtieus and friendly. Even my two dogs liked him
27 October 2020
So far I'm very pleased. Pablo the tech was 10 minutes early. He was very thorough, clean and organized....read more
So far I'm very pleased. Pablo the tech was 10 minutes early. He was very thorough, clean and organized. Also friendly as we engaged in conversation throughout his service call. I wouldn't hesitate to call them again
24 October 2020
Smart Appliance arrived exactly on time. Pablo found the problem right away and it was repaired within an hour....read more
Smart Appliance arrived exactly on time. Pablo found the problem right away and it was repaired within an hour. The best part of this company is their desire to make sure I was pleased with the outcome.
22 October 2020
Excellent. On time, conscientious service and communication. Refrigerator problem of on older appliance fixed.
Excellent. On time, conscientious service and communication. Refrigerator problem of on older appliance fixed.
19 October 2020
I had a good experience. The communication was good. The repairman, Alex, worked quick, was professional and explained what...read more
I had a good experience. The communication was good. The repairman, Alex, worked quick, was professional and explained what was going on with my...
19 October 2020
Repairman Alex was knowledgeable, professional, worked quick and gave easy to understand explanations of what was going on. The...read more
Repairman Alex was knowledgeable, professional, worked quick and gave easy to understand explanations of what was going on. The communication of our appointment time was good. Smart Appliance charges a fee to come out and inspect/estimate but it can be applied to any work you may get done. I'd use them again.
18 October 2020
It was easy to schedule an appointment and Alex came right on time. He diagnosed the problem, ordered the...read more
It was easy to schedule an appointment and Alex came right on time. He diagnosed the problem, ordered the part and returned in 2 days to fix my washer. I then called because I expected the washer to operate too fast. He came out and explained how the washer is supposed to operate! He was very patient with me!
15 October 2020
Smart Appliance Service was professional and efficient from our initial contact. The repair was scheduled quickly. Alex was on...read more
Smart Appliance Service was professional and efficient from our initial contact. The repair was scheduled quickly. Alex was on time, knowledgeable, effective and courteous. He diagnosed the problem, ordered the part needed and scheduled the follow up repair appointment. I highly recommend Smart Appliance Service for appliance repairs.
14 October 2020
My gas oven was so old it was not worth repairing, but the service technician was honest, kind, and...read more
My gas oven was so old it was not worth repairing, but the service technician was honest, kind, and helpful. I highly recommend!
08 October 2020
Pablo was very nice and answered all my questions and worked quickly. Very honest business.
Pablo was very nice and answered all my questions and worked quickly. Very honest business.
08 October 2020
Determined problem with ice maker and ordered part.
Determined problem with ice maker and ordered part.
06 October 2020
Exceptional service! Scheduled same day. The service person, Pablo, was great. I highly recommend Smart Appliance Services.
Exceptional service! Scheduled same day. The service person, Pablo, was great. I highly recommend Smart Appliance Services.
06 October 2020
What a great experience. My refrigerator was leaking and I called early on a Monday morning and got the...read more
What a great experience. My refrigerator was leaking and I called early on a Monday morning and got the nicest person on the phone who promptly scheduled me for the next available time. Pablo arrived on time, and took his time to diagnose and repair - on the spot, same day. He was professional, nice, and clearly knew his way around an appliance. I would call them again, and would also recommend to anyone in need. Great service!
04 October 2020
Timely and professional. Pablo was great, friendly and thorough.
Timely and professional. Pablo was great, friendly and thorough.
04 October 2020
I dont remember the workers name but he did a great job. Frank G
I dont remember the workers name but he did a great job. Frank G
03 October 2020
The service technician , Alex arrived as scheduled. Alex asked what the complaints were and he went to work...read more
The service technician , Alex arrived as scheduled. Alex asked what the complaints were and he went to work immediately, diagnosing the problem with the dishwasher. After a few minutes he explained the problem and made the necessary adjustments to the dishwasher.It is working perfectly now, saving us the cost of replacing the unit.
03 October 2020
If you need appliances repair these is the best and honest service repair tech's hand's down Will be using...read more
If you need appliances repair these is the best and honest service repair tech's hand's down Will be using them again
25 September 2020
Very pleasant and professional repair person. Quickly assessed the problem, and repaired it. Great job.
Very pleasant and professional repair person. Quickly assessed the problem, and repaired it. Great job.
21 September 2020
Excellent Service, very professional tecnician. I will use again and refer Smart Appliance repair to my friends and family.
Excellent Service, very professional tecnician. I will use again and refer Smart Appliance repair to my friends and family.
18 September 2020
Very satisfied with Alex job. Do-it-right, transparent without cutting corners approach. Smart Appliance Services have my business
Very satisfied with Alex job. Do-it-right, transparent without cutting corners approach. Smart Appliance Services have my business
18 September 2020
My serviceman was very professional, knowledgeable and punctual. There were no "hidden fees", everything was discussed in a step-by-step...read more
My serviceman was very professional, knowledgeable and punctual. There were no "hidden fees", everything was discussed in a step-by-step manner. He was courteous, and left the kitchen in the same tidy fashion that he encountered it in. Absolutely recommend.
16 September 2020
Mr Andrew/Contractor Representative and Mr. Alex/Attending Technician along with the Smart Appliance Services did an excellent job. The initial...read more
Mr Andrew/Contractor Representative and Mr. Alex/Attending Technician along with the Smart Appliance Services did an excellent job. The initial consultation, response time, and professional repair service were great from both Mr. Andrew and Mr. Alex. I would definitely use the company again and would refer to relatives and friends. Respectfully, Henry
15 September 2020
Would call them again if there was a need. My particular situation required more than repair.
Would call them again if there was a need. My particular situation required more than repair.
13 September 2020
My LG oven was burning food in the back left side of the oven (when facing the oven), and...read more
My LG oven was burning food in the back left side of the oven (when facing the oven), and then it stopped working altogether and produced an error code of F19 on the display. I called Smart Appliance and they sent a repair man over the next day. The oven now works flawlessly. Thank you Smart Appliance Services!
10 September 2020
Alex was very knowledgeable and very thorough. In and out in 1 hour and reasonable cost. Would recommend
Alex was very knowledgeable and very thorough. In and out in 1 hour and reasonable cost. Would recommend
02 September 2020
Good service. Refrigerator could not be fixed, but they did everything they could.
Good service. Refrigerator could not be fixed, but they did everything they could.
02 September 2020
Dishwasher was not working right, seemed no water was getting to dishes.
Dishwasher was not working right, seemed no water was getting to dishes.
02 September 2020
Amazing customer service from the very first phone call. Took care of my small emergency with efficiency and knowledge....read more
Amazing customer service from the very first phone call. Took care of my small emergency with efficiency and knowledge. Pablo came that day and solved the problem. Nice to have a master mechanic on call.
02 September 2020
I got an appointment for the same day and they called rescheduling for earlier. The technician texted me before...read more
I got an appointment for the same day and they called rescheduling for earlier. The technician texted me before coming. Fixed my dryer efficiently and fast. The price was fair. Great job! I highly recommend.
31 August 2020
I woke up to a loud noise coming from my refrigerator and immediately made an online appointment for that...read more
I woke up to a loud noise coming from my refrigerator and immediately made an online appointment for that morning. Alex was here right on time that day and quickly identified and repaired the problem in less than an hour. Highly recommended!
28 August 2020
Came out same day as I called for service, repairman arrived early. Accurately diagnosed issue. No problems, smooth service,...read more
Came out same day as I called for service, repairman arrived early. Accurately diagnosed issue. No problems, smooth service, everything you would ask for
28 August 2020
Alex was absolutely top-notch. Not only did he resolve the problem that he was called out for but he...read more
Alex was absolutely top-notch. Not only did he resolve the problem that he was called out for but he fixed the issues that caused the problem in the first place and he did so with a very creative solution. They will absolutely get my business again especially if I can have Alex.
28 August 2020
Tech was prompt to arrive. Had problem diagnosed and fixed in less than 30 mins. Would use again...
Tech was prompt to arrive. Had problem diagnosed and fixed in less than 30 mins. Would use again...
26 August 2020
Alex was perfect. He was on time for both visits, very clear on what needed to be done and...read more
Alex was perfect. He was on time for both visits, very clear on what needed to be done and the costs involved. He kept his mask on the entire time and was easy to talk to. We will definitely call Smart Appliance Services the next time one of our appliances goes on the fritz.
26 August 2020
They were very prompt in responding, did a thorough evaluation of our situation. However it was not something that...read more
They were very prompt in responding, did a thorough evaluation of our situation. However it was not something that could be repaired immediately plus our machine was just about due to be replaced, so we decided to research replacement options, rather than repair.
25 August 2020
Alex was professional, safety conscious, informative, on time, cost good & helpful. I highly recommend this company.
Alex was professional, safety conscious, informative, on time, cost good & helpful. I highly recommend this company.
25 August 2020
Alex did a great job. I will definitely call them again the next time I have trouble with my...read more
Alex did a great job. I will definitely call them again the next time I have trouble with my washer or dryer!
22 August 2020
The owner came for our service call and was very friendly and honest. We thought it would be a...read more
The owner came for our service call and was very friendly and honest. We thought it would be a pricey fix but it something simple. His prices are very fair and we got an appointment the next day. Would call them again for sure!
18 August 2020
Same day service. The technician was on time and very professional. The price was reasonable.
Same day service. The technician was on time and very professional. The price was reasonable.
16 August 2020
I had another repair company out, they could not find the papers or the code to get into electrical...read more
I had another repair company out, they could not find the papers or the code to get into electrical units. So they left and later called me and said they cant handle the job.What?..well let me tell u they did me a big favor. I called Smart appliance. Alex was my repair man. Very knowledgeable,he found the code and papers. Told me what was wrong with it and fixed it.
14 August 2020
This company was very easy to work with. Alex was very professional and provided me the information on what...read more
This company was very easy to work with. Alex was very professional and provided me the information on what needed repaired. They were very good at providing a window and letting me know when they were on there way. Nobody enjoys having their appliances repaired, but they made it very easy.
12 August 2020
professional and prompt service
professional and prompt service
12 August 2020
Alex did a great job. Was fast and efficient.
Alex did a great job. Was fast and efficient.
10 August 2020
Alex K and his crew were great. They came in and fixed the ice maker on my Maytag. He...read more
Alex K and his crew were great. They came in and fixed the ice maker on my Maytag. He always called when he said he would, he was on time and fixed my fridge quickly with no muss and no fuss. Highly recommend Smart Appliance Services. Good job guys and price was great too!
06 August 2020
I was able to secure an appointment within a hour of visiting the scheduling website. Alex arrived within the...read more
I was able to secure an appointment within a hour of visiting the scheduling website. Alex arrived within the indicated period. After bringing Alex up to date on the problems I was observing with my upright freezer in the garage, he pulled out the lower bins and shelves and proclaimed that this was an easy fix. Everything is now working as expected.
31 July 2020
I really liked the fact that Alex communicated with me through texting to let me know he was on...read more
I really liked the fact that Alex communicated with me through texting to let me know he was on the way, arrived within the agreed upon time slot and analyzed my appliance problem quickly and accurately. Very personable to work with. I would definitely use again and refer to friends and clients. Great Job!
31 July 2020
Smart Appliance Service did an exceptional job. Alex was fantastic. They showed up on time and fixed the problem...read more
Smart Appliance Service did an exceptional job. Alex was fantastic. They showed up on time and fixed the problem promptly.
21 July 2020
They are very reliable they did a great job and i would be glad to recommend them to everybody.
They are very reliable they did a great job and i would be glad to recommend them to everybody.
17 July 2020
Alex figured out what was wrong with our fridge, ordered the part and came back and fixed it, no...read more
Alex figured out what was wrong with our fridge, ordered the part and came back and fixed it, no problems. He did a great job.
16 July 2020
Got here an hour and a half before scheduled time which was great. It only took him 10-15 minutes...read more
Got here an hour and a half before scheduled time which was great. It only took him 10-15 minutes to figure out the problem and he was on his way.
13 July 2020
I needed to have my gas cook top flame adjusted and had a very hard time finding someone to...read more
I needed to have my gas cook top flame adjusted and had a very hard time finding someone to do it until I came across SAS.
10 July 2020
We were called ahead of time that Alex, our service person, was on the way. He arrived on time,...read more
We were called ahead of time that Alex, our service person, was on the way. He arrived on time, quickly assessed the problem, and laid out our options.
08 July 2020
Good service, explanation and very timely
Good service, explanation and very timely
08 July 2020
Alex was called to check out our diswasher hat had a lot of blinking lights and would not work....read more
Alex was called to check out our diswasher hat had a lot of blinking lights and would not work. Unfortunately it was the control panel. the cost of the control panel and installation was almost as much as a new dishwasher. We appreciated Alex giving us tis information up front.
06 July 2020
Alex diagnosed and fixed my problem expeditiously. More than I expected on this "diagnostic" service call. I definitely recommend...read more
Alex diagnosed and fixed my problem expeditiously. More than I expected on this "diagnostic" service call. I definitely recommend this service.
03 July 2020
Alex did a great job repairing our refrigerator today. He was on time, very courteous and got to work...read more
Alex did a great job repairing our refrigerator today. He was on time, very courteous and got to work right away. In the end we didn't need any repair parts so we just paid for the service call. Always good when the repair person tells you that a defrost of the refrigerator should take care of the problem!
02 July 2020
My LP gas cook top was not burning efficiently. Finding a tech was daunting till I found Alex. It...read more
My LP gas cook top was not burning efficiently. Finding a tech was daunting till I found Alex. It seems there are few that repair gas cook tops. Alex showed up on time- and addressed the issue quickly. It is all good now. I would recommend.
02 July 2020
Great efficient and excellent service.
Great efficient and excellent service.
30 June 2020
I loved being able to schedule it online. Alex knew right away what the problem was with my dishwasher....read more
I loved being able to schedule it online. Alex knew right away what the problem was with my dishwasher. Great job and very professional.
28 June 2020
Alex came to my residence. He quickly diagnosed the problem with my Maytag refrigerator and immediately repaired it. He...read more
Alex came to my residence. He quickly diagnosed the problem with my Maytag refrigerator and immediately repaired it. He was pleasant and respectful. I would gladly use them again.
27 June 2020
Alex was prompt, very capable and diagnosed the problem with my Samsung refrigerator quickly. He is very professional and...read more
Alex was prompt, very capable and diagnosed the problem with my Samsung refrigerator quickly. He is very professional and is a good communicator. I would recommend this company to anyone needing an appliance repaired!
26 June 2020
Alex came on time and was able to diagnose and fix the problem with my oven quickly. He was...read more
Alex came on time and was able to diagnose and fix the problem with my oven quickly. He was very proficient and pleasant.
25 June 2020
They were able to come the same day, had to order my part but the part came quickly and...read more
They were able to come the same day, had to order my part but the part came quickly and had my dryer fix within 3 days
25 June 2020
Good service. Would recommend to family and friends.
Good service. Would recommend to family and friends.
23 June 2020
Excellent service and quality work. The Technician genuinely cared about our property and was extremely respectful. I have no...read more
Excellent service and quality work. The Technician genuinely cared about our property and was extremely respectful. I have no hesitation with recommending this company or this employee
22 June 2020
Alex was on time and skillfully serviced my washer and gave me options of replacing or repairing. He completed...read more
Alex was on time and skillfully serviced my washer and gave me options of replacing or repairing. He completed routine maintenance on my dryer too. Left area around my washer and dryer clean. Very professional. I would highly recommend Smart Appliance Services.
17 June 2020
Ready to come to repair my washer in 2 days, found out the there was nothing wrong, just an...read more
Ready to come to repair my washer in 2 days, found out the there was nothing wrong, just an adjustment so no part was needed. Very honest.
14 June 2020
Prompt response and available to change light and exhaust fan electrical switch. There was a service charge and had...read more
Prompt response and available to change light and exhaust fan electrical switch. There was a service charge and had to come back to install the parts which came to about $200. If I had been local, I would have tried to find something cheaper but I had to find a reliable company.
12 June 2020
Alez was on time and he accessed the problems on my refrigerator and we agreed on price he was...read more
Alez was on time and he accessed the problems on my refrigerator and we agreed on price he was fast, efficient and very pleasant. I will keep your business card on refrigerator if I need your company for any other appliance Thank you
11 June 2020
Efficient, knowledgeable,and courteous
Efficient, knowledgeable,and courteous
10 June 2020
I live in Canada the repair man did great job at my aunts condo which I set up from...read more
I live in Canada the repair man did great job at my aunts condo which I set up from Canada great communication .They came on time, friendly, repair was to the point. I would recommend Smart Appliance services.
10 June 2020
Alex determined the root cause very quickly, fixed the appliance, and was out of our house in an hour....read more
Alex determined the root cause very quickly, fixed the appliance, and was out of our house in an hour. He was quick, thorough, answered every single one of our questions, and we will gladly schedule him to come back out if any of our appliances need repairs on an after-hours basis. Five gold stars!
30 May 2020
Very professional. Did a great job for us even though it was an unusual job that required special parts....read more
Very professional. Did a great job for us even though it was an unusual job that required special parts. Thanks.
30 May 2020
Quick and very professional repair of washer unit
Quick and very professional repair of washer unit
27 May 2020
Great job! Very efficient and helpful! I’m very pleased.
Great job! Very efficient and helpful! I’m very pleased.
26 May 2020
Efficient and thorough and on time.
Efficient and thorough and on time.
25 May 2020
Great service, I was able to book my own appointment via the website without having to call anyone. Very...read more
Great service, I was able to book my own appointment via the website without having to call anyone. Very responsive team and able to bring professional resolution. Excellent job.
25 May 2020
The technician was resourceful enough to find a discontinued part for my gas range. Good job!
The technician was resourceful enough to find a discontinued part for my gas range. Good job!
19 May 2020
I called Smart Appliance Services and was setup with an appointment next day. The receptionist was super friendly. Alex...read more
I called Smart Appliance Services and was setup with an appointment next day. The receptionist was super friendly. Alex did an amazing job. He identified the issue real quick, showed me what was wrong, showed me the piece we need and the cost. It was cheaper than getting a new dryer, he had the piece on him already and he fixed it very quickly! If we ever have any other appliance issues, we will definitely give them a call again!
15 May 2020
My ice maker couldn't be fixed. It had to be replaced. Thankfully Alex had one in his truck. Yeah!...read more
My ice maker couldn't be fixed. It had to be replaced. Thankfully Alex had one in his truck. Yeah! I'm making ice again.
15 May 2020
Great job! The technician was professional, knowledgeable and courteous. Thank you!
Great job! The technician was professional, knowledgeable and courteous. Thank you!
15 May 2020
SAS sent someone within a couple of hours to check out/repair my refrigerator. The technician was knowledgeable and efficient....read more
SAS sent someone within a couple of hours to check out/repair my refrigerator. The technician was knowledgeable and efficient. Thank you.
15 May 2020
The man was very nice and professional his name was Alex,he is a good worker and honest..
The man was very nice and professional his name was Alex,he is a good worker and honest..
15 May 2020
Very quick to respond, very courteous and honest. We will recommend them for sure.
Very quick to respond, very courteous and honest. We will recommend them for sure.
15 May 2020
Very competent curtious and professional A pleasure to do business with.
Very competent curtious and professional A pleasure to do business with.
15 May 2020
Alex was my repairman today. He was very informative very professional and did the job quickly and efficiently. I...read more
Alex was my repairman today. He was very informative very professional and did the job quickly and efficiently. I am so happy I called smart appliance and got Alex has my technician I would recommend him to everyone.
15 May 2020
Technician arrived as scheduled to install water line and initial set-up of ice maker on our new Fisher Paykel...read more
Technician arrived as scheduled to install water line and initial set-up of ice maker on our new Fisher Paykel refrigerator. It took about 30 minutes to complete and the outcome was exactly as I requested. A final check and a quick tip from the tech on how to cycle the ice maker and he was done. Very professional and very courteous. Definitely a good experience.
15 May 2020
Alex did a great job! He arrived when promised, provided a fair quote, and once the parts arrived he...read more
Alex did a great job! He arrived when promised, provided a fair quote, and once the parts arrived he came back and resolved the issues. We couldn’t be happier.
10 May 2020
Quick appointment, Alex used a face mask. He was effective in diagnosing the problem and provided a fix -...read more
Quick appointment, Alex used a face mask. He was effective in diagnosing the problem and provided a fix - although the part will be available after the weekend.
13 April 2020
5 stars for this company. We have used them twice. They are on time- Very dependable and trustworthy.
5 stars for this company. We have used them twice. They are on time- Very dependable and trustworthy.
04 April 2020
When I called I was set up for the next day at a time of MY choice. Henry was...read more
When I called I was set up for the next day at a time of MY choice. Henry was my service technician. He contacted me when headed my way. He was on time as promised and went to work straight away. observing the 6' rule and wearing a mask and gloves for his and my safety. He found the issue with my dryer after testing everything and assured me of the fix. I recommend them for your service needs. Fair priced and friendly. Very professional.
04 April 2020
Alex did a great job repairing my refrigerator. He was on time, explained the problem and had the repair...read more
Alex did a great job repairing my refrigerator. He was on time, explained the problem and had the repair done and cleaned up in 45 minutes. I would hire again.
04 April 2020
Thank you for responding to my request. My washer is working fine when I have a full load.
Thank you for responding to my request. My washer is working fine when I have a full load.
01 April 2020
I am very thankful for Smart Services. They were very responsive for my refrigerator problem in a crisis! Alex...read more
I am very thankful for Smart Services. They were very responsive for my refrigerator problem in a crisis! Alex was professional, courteous, practiced social distancing, and answered my every question. I have confidence in his diagnostic actions and recommendations. I received estimates for repair with no pressure. I would most definitely recommend them to others. Bravo!
26 March 2020
Henry wasted no time finding the trouble spot and went right to work. He explained the problem and answered...read more
Henry wasted no time finding the trouble spot and went right to work. He explained the problem and answered all our questions . We would not hesitate to recommend your company as well as Henry.
25 March 2020
Alex was very knowledgeable about my drawer dishwasher. Not many people know how to work on them. He found...read more
Alex was very knowledgeable about my drawer dishwasher. Not many people know how to work on them. He found and fixed my problem very quickly. Would definitely recommend him to others.
23 March 2020
On time. Notified as soon as technician was on way. Alex was professional and answered questions.
On time. Notified as soon as technician was on way. Alex was professional and answered questions.
15 March 2020
Very fast response. Very knowledgeable technician. Identified a problem and fixed it professionally. Highly recommend this company.
Very fast response. Very knowledgeable technician. Identified a problem and fixed it professionally. Highly recommend this company.
11 March 2020
Quick to come out and diagnose the issue with my fridge and then right on time and efficient in...read more
Quick to come out and diagnose the issue with my fridge and then right on time and efficient in making the repair. This is a very professional and quality team.
09 March 2020
Excellent reasonably priced same day service. Alex was prompt, efficient and professional.
Excellent reasonably priced same day service. Alex was prompt, efficient and professional.
03 March 2020
On time, professional, & reasonable. Highly recommended!!!
On time, professional, & reasonable. Highly recommended!!!
03 March 2020
Alex did his best but repair was going to be more than the cost of a new dryer, and...read more
Alex did his best but repair was going to be more than the cost of a new dryer, and he had to give it up. EXCELLENT SERVICE!!!
02 March 2020
Tech. Arrived on time, was very professional and completed the repair very efficiently.
Tech. Arrived on time, was very professional and completed the repair very efficiently.
26 February 2020
Alex was great. Explained and showed me the problem. Price was reasonable. Very professional and nice.
Alex was great. Explained and showed me the problem. Price was reasonable. Very professional and nice.
26 February 2020
Very prompt and courteous service by Alex
Very prompt and courteous service by Alex
26 February 2020
Alex was the ultimate professional who explained what the problem was and fixed it without issue. I will not...read more
Alex was the ultimate professional who explained what the problem was and fixed it without issue. I will not hesitate to call if I need any appliance work in the future.
25 February 2020
Friendly n prompt service at reasonable price
Friendly n prompt service at reasonable price
21 February 2020
Service call was good. Response time was great. Alex/David were thorough and professional. Unfortunately wait time for equipment to...read more
Service call was good. Response time was great. Alex/David were thorough and professional. Unfortunately wait time for equipment to have refrigerator functional is too long.
20 February 2020
Being on time, knowledgable technicians
Being on time, knowledgable technicians
20 February 2020
The service man Alex was very professional and knowledgeable in servicing our Whirlpool refrigerator. A customer appreciates quality work....read more
The service man Alex was very professional and knowledgeable in servicing our Whirlpool refrigerator. A customer appreciates quality work. He cleaned the clog in the water drain and replaced everything back within an hour. Certainly will recommend Smart Appliance repair. Thank you.
20 February 2020
Alex came on time and did a very good job fixing our oven. I would have no problem using...read more
Alex came on time and did a very good job fixing our oven. I would have no problem using them again.
13 February 2020
I called Smart re. a refrigerator problem this morning. Alex arrived by noon, looked over the issues. Told me...read more
I called Smart re. a refrigerator problem this morning. Alex arrived by noon, looked over the issues. Told me what needed to be done. “Do it” I said. He was finished within an hour. I had thot my problem might have been much worse—like replace my two decade old unit—but it wasn’t thank goodness‼️
13 February 2020
A technician was sent out the same day I called. He was able to fix the stove on the...read more
A technician was sent out the same day I called. He was able to fix the stove on the spot with materials he had available. The woman I spoke with was friendly. Everyone communicated about arrival times and cost of repairs. The tech explained what was wrong and what he needed to do to fix. Highly recommend.
12 February 2020
Alex was very professional. He gave me several reasons for the ice and snow and that I had 30...read more
Alex was very professional. He gave me several reasons for the ice and snow and that I had 30 days if a problem should happen; that they would come back oit. I was very happy with their services and would recommend them to anyone.
11 February 2020
No idea what to expect Turned out so reasonable Great experience
No idea what to expect Turned out so reasonable Great experience
10 February 2020
I called this company needing my fridge looked at immediately. It was 30 minutes from the time I called...read more
I called this company needing my fridge looked at immediately. It was 30 minutes from the time I called until Alex was in my house looking at the issue.He was very professional and extremely knowledgeable. I'll have these guys out next time one of my appliances needs some help.
06 February 2020
Very nice man. Professional and knowledgeable about dish washer. Thank you
Very nice man. Professional and knowledgeable about dish washer. Thank you
04 February 2020
The refrigerator was fully repaired, hope it lasts another 10 years!! Thanks
The refrigerator was fully repaired, hope it lasts another 10 years!! Thanks
29 January 2020
Thank you Smart Appliance Service! The repair to our refrigerator was really done well and thanks to Alex now...read more
Thank you Smart Appliance Service! The repair to our refrigerator was really done well and thanks to Alex now is running wonderful. Don't hesitate to use this service. They are very consistent and well trained. Thank you for the assistance in a time of need.
29 January 2020
I was very happy with the service and aiex was very nice
I was very happy with the service and aiex was very nice
29 January 2020
Alex did a great job. Very fast and efficient
Alex did a great job. Very fast and efficient
26 January 2020
Smart appliance was able to diagnose my washer. Unable to fix due to part not being made anymore, but...read more
Smart appliance was able to diagnose my washer. Unable to fix due to part not being made anymore, but they were able to point me in the right direction. Would call them again if needed.
26 January 2020
They came within the hour as stated, very professional and knowledgeable. Made sure to explain the issues very thoroughly...read more
They came within the hour as stated, very professional and knowledgeable. Made sure to explain the issues very thoroughly and went over the options available. No pressure to decide to repair immediately, you have 30 days to make a decision.
23 January 2020
Alex was very professional and my washer works great ! Thank you !
Alex was very professional and my washer works great ! Thank you !
18 January 2020
Great Service - on time - reasonable prices - very pleased with Alex, he was very knowledgeable. Will recommend...read more
Great Service - on time - reasonable prices - very pleased with Alex, he was very knowledgeable. Will recommend and use their service again.
18 January 2020
The repaired device, the cold water dispenser in the freezer door, works better than ever! The technician was pleasant,...read more
The repaired device, the cold water dispenser in the freezer door, works better than ever! The technician was pleasant, competent and efficient. I am very happy with the service!
18 January 2020
Would have been a 5 star rating. They were quick and effecient with the diagnosis and the follow up...read more
Would have been a 5 star rating. They were quick and effecient with the diagnosis and the follow up repair. The only thing i disliked was that when it came time to pay with my card at the end of both sessions, their card reader declined my payment. Puzzled, i told their rep to try it again
15 January 2020
Great company. Very professional and knowledgeable. Would definitely use them again.
Great company. Very professional and knowledgeable. Would definitely use them again.
15 January 2020
Quick, competent service. Frig up and running and most importantly running fine couple of weeks later. Would recommend without...read more
Quick, competent service. Frig up and running and most importantly running fine couple of weeks later. Would recommend without reservation
14 January 2020
Fast response, nice serviceman, fixed the problem with fridge quickly. Happy with service and I would recommend them.
Fast response, nice serviceman, fixed the problem with fridge quickly. Happy with service and I would recommend them.
10 January 2020
Great job fixing my microwave and advice on my dishwasher. You're my new appliance company, and I will recommend...read more
Great job fixing my microwave and advice on my dishwasher. You're my new appliance company, and I will recommend you to others. The service technician was professional and personable.
08 January 2020
Alex did a great job repairing my refrigerator promptly. It's working as good as new again. Thank you!
Alex did a great job repairing my refrigerator promptly. It's working as good as new again. Thank you!
03 January 2020
Alex was extremely thorough and professional.
Alex was extremely thorough and professional.
01 January 2020
Excellent service. Right on time. Fixed my problem and got my refrigerator running just in time for Christmas eve....read more
Excellent service. Right on time. Fixed my problem and got my refrigerator running just in time for Christmas eve. Would definately recommend smart appliance service and will definately use them again
01 January 2020
My gas range had a burger go out just a few days before Christmas and I was so concerned...read more
My gas range had a burger go out just a few days before Christmas and I was so concerned that I wouldn’t be able to make Christmas dinner. Luckily I called Smart appliance and they sent a repairman the very next morning he was able to find the problem, retrieve the part that he had in stock and install it all in the same day.
25 December 2019
Fast response and fixed our fridge/freezer at the diagnostic visit. Alex was at our front door at 7.00am and...read more
Fast response and fixed our fridge/freezer at the diagnostic visit. Alex was at our front door at 7.00am and left just before 8.00am he had the part on the truck so could fix the fault immediately.
20 December 2019
There was a sporadic knocking from my refrigerator. I contacted Smart Appliance to have them check out my fridge....read more
There was a sporadic knocking from my refrigerator. I contacted Smart Appliance to have them check out my fridge. I needed them to be at my home early because of a meeting I needed to be at. Alex got here about 7:10 a.m. and found the problem and had it fixed in about 15 minutes. I highly recommend this company for any appliance issues you may have.
20 December 2019
The technician was very prompt and quick to find the problem
The technician was very prompt and quick to find the problem
18 December 2019
Our Fridge / Freezer stopped working on Tuesday with an error message "EF", which is an evaporator fan fault....read more
Our Fridge / Freezer stopped working on Tuesday with an error message "EF", which is an evaporator fan fault. I called Smart Appliance Service who offered a service call between 7am and 8am today (Wednesday). Alex was finished by 7.40am and left the work area clean and tidy. I cannot recommend them high enough, the service sets a standard for others to achieve.
17 December 2019
Was very happy to have our refrigerator fixed. Although it took a week to complete the job, Alex was...read more
Was very happy to have our refrigerator fixed. Although it took a week to complete the job, Alex was able to get the job done. Thank you!
13 December 2019
Alex was professional and knew what he was doing. Our control board was replaced and the crazy beeping stopped.
Alex was professional and knew what he was doing. Our control board was replaced and the crazy beeping stopped.
10 December 2019
Alex was professional, polite, went right to work and had my washer/dryer working within 20 min. You will NOT...read more
Alex was professional, polite, went right to work and had my washer/dryer working within 20 min. You will NOT regret calling these folks if you are in need of a real professional company!
10 December 2019
Fridge froze up three days before Thanksgiving. Called Smart Appliance Services Monday at 3:00. They sent Alex out to...read more
Fridge froze up three days before Thanksgiving. Called Smart Appliance Services Monday at 3:00. They sent Alex out to my house by 6:00 that night. He diagnosed my fridge and cured it. Honest and dependable. Won't call anyone else.
06 December 2019
On time and informative. Found problem and resolved immediately. Alex was polite and very professional. I will use this...read more
On time and informative. Found problem and resolved immediately. Alex was polite and very professional. I will use this company for all my appliance needs.
06 December 2019
Good service, arrived on time, fair prices and very professional
Good service, arrived on time, fair prices and very professional
06 December 2019
On time and efficiently resolved problems with our refrigerator. Definitely would use them again!
On time and efficiently resolved problems with our refrigerator. Definitely would use them again!
28 November 2019
It was easy to schedule an appointment for the next day. The technician arrived right on time. He was...read more
It was easy to schedule an appointment for the next day. The technician arrived right on time. He was polite and professional. He worked quickly and efficiently. He was knowledgeable and answered all our questions. He left the area clean. We appreciated his letting us know what was wrong and what our choices were.
28 November 2019
Alex was knowledgeable and clear about the issues and fixed my appliance quickly and it works perfect nan
Alex was knowledgeable and clear about the issues and fixed my appliance quickly and it works perfect nan
20 November 2019
Alex is the Best!He is knowledgable, explained and showed the problem & took care of it. We highly recommend...read more
Alex is the Best!He is knowledgable, explained and showed the problem & took care of it. We highly recommend the company.
15 November 2019
They were wonderful. Alex, the technician, quickly ascertained what the problem was and had the part on his truck!...read more
They were wonderful. Alex, the technician, quickly ascertained what the problem was and had the part on his truck! My refrigerator was fixed in less than an hour! On time, courteous - they are definitely the company to call.
13 November 2019
Alex was on time each time he needed to come. He kept us informed of what he was doing...read more
Alex was on time each time he needed to come. He kept us informed of what he was doing and what needed to be done. He was courteous very explanatory and very helpful. We are very appreciative and we will use Smart appliances again.
09 November 2019
Alex was excellent is explaining what I thought was a problem. It turned out that it was more of...read more
Alex was excellent is explaining what I thought was a problem. It turned out that it was more of a operator error. I would definitely ask "smartappliances" to trouble shoot additional equipment for me in the future. He was very through and pleasant. I would definitely ask for Alex again.
09 November 2019
Alex was excellent in explaining what I thought was a problem. It turned out that it was more of...read more
Alex was excellent in explaining what I thought was a problem. It turned out that it was more of an operator error. I would definitely ask "smartappliances" to troubleshoot additional equipment for me in the future. He was very thorough and pleasant. I would definitely ask for Alex again.
08 November 2019
I was very pleased with Smart Appliance Services. Alex was extremely knowledgeable, helpful and polite. I highly recommend your...read more
I was very pleased with Smart Appliance Services. Alex was extremely knowledgeable, helpful and polite. I highly recommend your company and would use it again in the future.
08 November 2019
The tech. Alex was very knowledgeable and could have stiffed me for a unnecessary repair, but let me know....read more
The tech. Alex was very knowledgeable and could have stiffed me for a unnecessary repair, but let me know. All it was a clogged drain.
07 November 2019
This company schedules for arrival within an hour window instead of four having to take off work time. Alex,...read more
This company schedules for arrival within an hour window instead of four having to take off work time. Alex, my tech, was intelligent and quick and to diagnose the issue. I watched him and he didn't get off his plan. As well, I asked if there's a better way to avoid it again. As what failed and why. His explanation of that was excellent! Impressive service.
07 November 2019
Excellent service. Will use again.
Excellent service. Will use again.
02 November 2019
Great service, good prices, knowledgeable repair people! Couldn’t be happier with them, glad to recommend them!
Great service, good prices, knowledgeable repair people! Couldn’t be happier with them, glad to recommend them!
01 November 2019
They were wonderful. Alex, the technician, quickly ascertained what the problem was and had the part on his truck!...read more
They were wonderful. Alex, the technician, quickly ascertained what the problem was and had the part on his truck! My refrigerator was fixed in less than an hour! On time, courteous - they are definitely the company to call.
01 November 2019
Alex was excellent on time and professional will use this company again for all my appliance repairs
Alex was excellent on time and professional will use this company again for all my appliance repairs
31 October 2019
The installation was efficient and I am completely satisfied.
The installation was efficient and I am completely satisfied.
31 October 2019
Your tech solved a challenging problem by going the extra mile. We were very impressed by his knowledge and...read more
Your tech solved a challenging problem by going the extra mile. We were very impressed by his knowledge and determination to take care of our issue. He was a pleasure to work with. I recommend him and your firm without reservations.
31 October 2019
Took care of repair promptly and technician was very courteous
Took care of repair promptly and technician was very courteous
30 October 2019
SAS do have highly skilled techs. The tech arrived on-time, called me an hour before coming, said he on...read more
SAS do have highly skilled techs. The tech arrived on-time, called me an hour before coming, said he on his way to my place, was very polite and qualified. I am very tough on neatness and competencies and Alex was exactly what I expected from SAS. I do recommend to use their service and will undoubtfully call them if I need another appliance to repair
30 October 2019
You probably know that a refrigerant repair requires a certified tech. Alex is the tech who is authorized and...read more
You probably know that a refrigerant repair requires a certified tech. Alex is the tech who is authorized and involved. He thoroughly carried out full diagnosis, answered our questions, then agreed the price with us and did a great repair. We need a part to change and he had it in his van! So it was a quick, seamless repair and now SAS have more satisfied clients ). We are really grateful and happy!
30 October 2019
The tech from SAS arrived on time, was polite and really skilled. I had several questions on my washer,...read more
The tech from SAS arrived on time, was polite and really skilled. I had several questions on my washer, he answered to all of them and additionally consulted me on further use. I must say it was a kind of extended service call including consulting, solutions and repair itself. Price was agreed previously, and I did not pay a penny above. Absolutely satisfied and do recommend Alex as an honest, trained and knowledgeable expert.
30 October 2019
Excellent customer service. On the phone making appointment very pleasant and efficient. Repairman was prompt, knowledgable and explained/showed the...read more
Excellent customer service. On the phone making appointment very pleasant and efficient. Repairman was prompt, knowledgable and explained/showed the problem
29 October 2019
We will never call another appliance repair company again. Our technician is named Alex and he really knows his...read more
We will never call another appliance repair company again. Our technician is named Alex and he really knows his stuff plus he cares. He troubleshot the problem and had to get a part from another city. It was going to be three days before he would be able to get back with the part. We told Alex we had our special anniversary party scheduled over the weekend and what horrible timing. He really seemed to care even though we told him that we would just buy gallons of water. Alex got the part from another tech and returned THAT DAY to get our job done
29 October 2019
I called the afternoon before, Alex came out the next day between 9&10, had to go pick up part...read more
I called the afternoon before, Alex came out the next day between 9&10, had to go pick up part as expected and came back same day between 2&3, he was fast and courteous and they were reasonably priced. I will call again for repairs. The communication was excellent, even received text he was on his way."
28 October 2019
Very happy with service of Alex. Charge was less than I expected
Very happy with service of Alex. Charge was less than I expected
23 October 2019
Very profesional, neat and did an excellent job. Very satisfied!
Very profesional, neat and did an excellent job. Very satisfied!
20 October 2019
Alex diagnosed the problem within minutes. This seems like a good company to fix your problems at a reasonable...read more
Alex diagnosed the problem within minutes. This seems like a good company to fix your problems at a reasonable price.
15 October 2019
Fast Service on time, service man appeared to know what he was doing very professional. totally satisfied
Fast Service on time, service man appeared to know what he was doing very professional. totally satisfied
12 October 2019
Alex was efficient, honest, respectful, and incredibly polite.He encouraged me to purchase a new washer/dryer set instead of overspending...read more
Alex was efficient, honest, respectful, and incredibly polite.He encouraged me to purchase a new washer/dryer set instead of overspending on repairs. He explained how he could repair both of the units in detail and explained that while the parts weren't terribly expensive the labor was going to be incredibly expensive due to the complexity of the repairs required.Because of his honesty, expertise, and demeanor I will be recommending him to all of my neighbors, friends, and family for appliance repairs.Thanks Alex!
10 October 2019
The young man who came to our house as the technician was prompt, courteous, and very efficient. He diagnosed...read more
The young man who came to our house as the technician was prompt, courteous, and very efficient. He diagnosed the problem and told us what it would take to fix it. I particularly like the communication I received from the company.
08 October 2019
I put 5 stars because received a really good service. Alex arrived on time, I was late due to...read more
I put 5 stars because received a really good service. Alex arrived on time, I was late due to certain personal force-major circumstances, I called and asked if it is possible to wait for me for 15 minutes and Alex kindly agreed. They really value their clients and provide service at the highest level. Helpful, understanding guys. Thank you, Alex!
06 October 2019
It took me long to wright my review, but it is intentionally. I wanted to see how good my...read more
It took me long to wright my review, but it is intentionally. I wanted to see how good my stove would be working after the repair. Yes, that is great now. Alex, a tech who performed works, was personable, professional and did a good job. SAS is a reliable company, you can be confident of their service.
02 October 2019
Definitely my favorite repair service from now and on! I have not used them before and called them only...read more
Definitely my favorite repair service from now and on! I have not used them before and called them only because the tech who usually maintained my refrigerator was unavailable. SAS repairman was a customer-centered, polite and excellent in repair. All necessary authorizations, warranties and right prices. Will use them again and highly recommend.
28 September 2019
Was able to get an appointment for the next day. Technician Alex was on time and did an excellent...read more
Was able to get an appointment for the next day. Technician Alex was on time and did an excellent job.
25 September 2019
Alex was extremely professional and offered wonderful advice. He was on time and cleaned up after.I would definitely recommend...read more
Alex was extremely professional and offered wonderful advice. He was on time and cleaned up after.I would definitely recommend this company.
22 September 2019
It is great that SAS techs have parts with them. We needed to change a couple of parts and...read more
It is great that SAS techs have parts with them. We needed to change a couple of parts and did not have to wait when they would order them from a manufacturer. Our fridge works properly now. Completely satisfied with SAS
20 September 2019
Timely arrival, knowledgeable service technician, thorough diagnosis of the problem. Did not push to fix when we were on...read more
Timely arrival, knowledgeable service technician, thorough diagnosis of the problem. Did not push to fix when we were on the fence on replace or repair given the cost and age of the appliance
18 September 2019
Alex called me in advance as he was approaching my place, so I had time to finish my things...read more
Alex called me in advance as he was approaching my place, so I had time to finish my things and prepare my appliance to repair. He arrived precisely at agreed time, performed what was needed. It was promptly, professional and cost-effective service.
16 September 2019
Great job !!! Technician was very informative and professional.
Great job !!! Technician was very informative and professional.
14 September 2019
I am a student and cannot afford expensive repair or buy new appliances when the old ones get broken....read more
I am a student and cannot afford expensive repair or buy new appliances when the old ones get broken. SAS offered the best price. Rather budget friendly. But their service quality is still high! It is very important. The tech was very attentive and fixed my washer quickly. I am completely pleased with them.
14 September 2019
Alex was very professional and determined the cause of the malfunction. Gave me options for the repair with cost...read more
Alex was very professional and determined the cause of the malfunction. Gave me options for the repair with cost estimate. Would use and recommend in the future
13 September 2019
Service person was fast and good. Took time to explain and examine alternatives. Very satisfied with this company!
Service person was fast and good. Took time to explain and examine alternatives. Very satisfied with this company!
12 September 2019
Very fast and professional service. I have read previous reviews. People say SAS is fast, no guys, you do...read more
Very fast and professional service. I have read previous reviews. People say SAS is fast, no guys, you do not know what fast means. 40 minutes to diagnosis, replace what it should be replaced and my broken appliance as good as new! THAT is what is called fast! ) It was a fabulous client experience. SAS is the best!
11 September 2019
The tech was knowledgeable and quick. He fixed my stove, made sure it was working, was not late, did...read more
The tech was knowledgeable and quick. He fixed my stove, made sure it was working, was not late, did not spend time, price was reasonable. Good service.
10 September 2019
Tech sends txt the day before for arrival time. He shows up the next day on time and looking...read more
Tech sends txt the day before for arrival time. He shows up the next day on time and looking very professional. Does a thorough, clean job and takes the garbage with him. Charges me what I was quoted on the phone and doesn't try to sell anything. Completely stress free -Thank you!
08 September 2019
I am fully satisfied with SAS repair. It was quick and seamless. In fact, I had to spend only...read more
I am fully satisfied with SAS repair. It was quick and seamless. In fact, I had to spend only three hours from calling them to having my oven fixed. Alex showed up in 1 hour, carried out the diagnosis and solved. The problem was not that difficult, may be a less professional tech could solve it too, but my saved TIME is invaluable. Thank you!
05 September 2019
Our dishwasher door was broken. They came out promptly and fixed the door. Very professional
Our dishwasher door was broken. They came out promptly and fixed the door. Very professional
03 September 2019
When my dishwasher got broken, I had to call several services until I reached SAS. They were flexible on...read more
When my dishwasher got broken, I had to call several services until I reached SAS. They were flexible on time and price policy. Since my tech arrive on time, I can conclude that their techs keep a schedule and do not break the agreed time. He also was polite and skilled. I am satisfied, my dishwasher is fixed. Good service.
01 September 2019
I received the best experience. The tech was professional and made all-out efforts to complete the repair. There were...read more
I received the best experience. The tech was professional and made all-out efforts to complete the repair. There were some special factors influencing the delivery of required parts, but Alex managed to solve all issues perfectly! He always was in touch and informed me about everything. It was not a simple work because my appliance is exceptional and of elite brand and includes leapfrog smart technologies, so careful and highly skilled handle is a must, therefore the repair was not ordinary
01 September 2019
Very quick and professional service on my refrigerator ice maker.
Very quick and professional service on my refrigerator ice maker.
25 August 2019
I used them for dryer duct cleaning. They were on time and efficient. Even made a minor repair for...read more
I used them for dryer duct cleaning. They were on time and efficient. Even made a minor repair for me. Will certainly use them again in the future!
18 August 2019
Alex came out and diagnosed the problem right away. He is very knowledgeable and courteous! I will use them...read more
Alex came out and diagnosed the problem right away. He is very knowledgeable and courteous! I will use them again and highly recommend Smart Appliance Repair.
16 August 2019
Honest and client-oriented service. Alex approaches the problem in a very professional manner. He diagnosed my range and offered...read more
Honest and client-oriented service. Alex approaches the problem in a very professional manner. He diagnosed my range and offered the best solution. He provided estimations and it turned out that the repair would be as much in price as purchasing new appliance. So, I decided to get a new range and surely saved a good deal of money because my it does not require expensive parts and works now. Thank you, Alex for honest and excellent approach to your clients!
14 August 2019
Fast, thoroughly, attentive, answered all our questions and gave some advice on further usage. It might seem weird, but...read more
Fast, thoroughly, attentive, answered all our questions and gave some advice on further usage. It might seem weird, but I never read a manual for my dishwasher. Alex kindly explained some moments which I could learn from the manual. He was so diplomatic that even did not mention that. SAS, thank you for not hurting my feelings! )) By now I have learnt the manual by heart, lol
12 August 2019
We made the appointment the same day which was GREAT! Alex was on time and. Wet friendly. He explained...read more
We made the appointment the same day which was GREAT! Alex was on time and. Wet friendly. He explained that our dryer needed a new belt and was able to fix the problem super fast. Thanks Alex!
10 August 2019
For 10 years we have been with SAS. Alex is helpful and customer-oriented expert. I am an older and...read more
For 10 years we have been with SAS. Alex is helpful and customer-oriented expert. I am an older and have never wrote reviews because it is difficult for me to use a comp. With this one my grandson helps. But SAS has a special offer for seniors, and I decided to write to let know others that I have always been satisfied with SAS service for all those years.
08 August 2019
Great experience. Easy and fast, with quality results. Thanks Alex K!
Great experience. Easy and fast, with quality results. Thanks Alex K!
05 August 2019
Schedule was fast and convenient. Quite professional, courteous and knowledgeable. Explained what was wrong, parts needed, ordered parts came...read more
Schedule was fast and convenient. Quite professional, courteous and knowledgeable. Explained what was wrong, parts needed, ordered parts came back within 2…
01 August 2019
Fast and fantastic. What a great honest guy. Yay ALEX K!!!
Fast and fantastic. What a great honest guy. Yay ALEX K!!!
26 July 2019
Estimate with onsite repairman after three hours, order freezer part and repaired two days later before the freezer thawed.
Estimate with onsite repairman after three hours, order freezer part and repaired two days later before the freezer thawed.
25 July 2019
Alex was very diligent and professional. It was not an easy job to fix our double oven which weighs...read more
Alex was very diligent and professional. It was not an easy job to fix our double oven which weighs over 600 pounds. But Alex did it by himself and within 1 hour. He is an amazing hard working technician! We will definitely use Smart Appliance Services again!
30 June 2019
Smart Appliances was a great choice, which is hard to make when searching for washer repair online. From the...read more
Smart Appliances was a great choice, which is hard to make when searching for washer repair online. From the first call to schedule and through to the service tech, the experience was extremely professional and pleasant.The appointment was scheduled at my convenience within 24 hours - the switch on the door of washer went out and the tech was able to replace it on the spot during the initial call. For me, $240 is an affordable expense for the combo Maytag washer / dryer that I purchased in approx. 2010 that has not needed any service until now. I am very pleased with their service, would use them again, and would recommend them to my neighbors
26 June 2019
Arrival time was as told. Technician was very knowledgeable and pleasant. Would use them in the future -- hopefully...read more
Arrival time was as told. Technician was very knowledgeable and pleasant. Would use them in the future -- hopefully not too soon though!
04 March 2019
We happened to have two appliances malfunctioning – refrigerator and microwave. Both are highly used in our family. Alex...read more
We happened to have two appliances malfunctioning – refrigerator and microwave. Both are highly used in our family. Alex was right on the scheduled time and perfectly did his job, very expertly and even gave us advice on our microwave. Will call him again if any issues in the future.
22 February 2019
WOW! – The only word I can say about them! My dryer stopped working and I chose SAS to...read more
WOW! – The only word I can say about them! My dryer stopped working and I chose SAS to make repair. They offered the best price and responded quickly. Alex came the same day! He kindly explained the problem while repairing and price was pretty reasonable, lower than we were offered by other service. Will call him again for repair works!
11 February 2019
I am so happy to call them for repair works! Our microwave got broken and we use it constantly,...read more
I am so happy to call them for repair works! Our microwave got broken and we use it constantly, so the repair is urgently needed. Alex was the quickest to come with all their right parts in the vehicle. In 30 minutes we had fully working appliance. Marvelous service, Alex is calm and polite tech, definitely recommend!!!
01 February 2019
Went on time and the first visit fixed my Bosh dishwasher. Smooth and quick diagnosis, professional attitude. Did not...read more
Went on time and the first visit fixed my Bosh dishwasher. Smooth and quick diagnosis, professional attitude. Did not charge me more than necessary, absolutely transparent estimations. Prices at works and parts are really good. I saved his contacts if I need another appliance repair
24 January 2019
I called Alex after the first repair service I have called failed to fix the issue. He came quickly...read more
I called Alex after the first repair service I have called failed to fix the issue. He came quickly and calculated pretty good price after diagnosis. All I needed – solved the problem at minimum costs. Easy-going, professional service, outstanding result and gave me some advice on my appliance.
16 January 2019
The highest level of service and quality. Found them through Yelp with the best price and terms. They repaired...read more
The highest level of service and quality. Found them through Yelp with the best price and terms. They repaired my dryer the first visit and in a week I had to call them again because my washer got broken. Haha, sometimes it happens, I was lucky to know who I should call for repair. Highly recommend.
07 January 2019
I was so happy to find this service! The quickest respond, no hidden fees and doubtful prices. Alex arrived...read more
I was so happy to find this service! The quickest respond, no hidden fees and doubtful prices. Alex arrived the same day, some particular parts were ordered on time and installed as soon as they were delivered. All parts were new but the heating element in my dishwasher was disconnected and Alex fixed this problem immediately after my call without any additional charges.
26 December 2018
Who like to deal with appliance repairs? I do not. But had to when my dryer went down. Lesser...read more
Who like to deal with appliance repairs? I do not. But had to when my dryer went down. Lesser than a broken dryer I like wet clothing. Alex managed to come the same day. Repair is done, price is OK, even a bit lower than other companies offered. If something happen again to my appliances I will call him immediately but I hope nothing will happen
05 December 2018
I was going to bake my family’s favorite cookies. I am an excellent cookie-maker and my kids adore my...read more
I was going to bake my family’s favorite cookies. I am an excellent cookie-maker and my kids adore my cookies. And exactly that day the baking mode of our GE oven got broken. Alex promptly response and fix it on the first visit. No additional charge for urgency and has done a very good work. It works perfectly now!
19 November 2018
Besides the repair such as I had some specific questions concerning my dishwasher. And Alex gave clear and detailed...read more
Besides the repair such as I had some specific questions concerning my dishwasher. And Alex gave clear and detailed answers. Plus several valuable recommendations. Showed up on time, solved the issues on the first visit. Definitely will contact SAS again!
08 November 2018
Surely, professional guys. Firstly, do not overrun the schedule, secondly, carry out diagnosis and THEN provide price (reasonable) and...read more
Surely, professional guys. Firstly, do not overrun the schedule, secondly, carry out diagnosis and THEN provide price (reasonable) and estimations, thirdly, high quality of repair. That is how I have my washer dryer still good working now after 11 years of its life.
31 October 2018
SAS really have a highly-skilled personnel. While repairing, Alex explained us what and why shall be done to solve...read more
SAS really have a highly-skilled personnel. While repairing, Alex explained us what and why shall be done to solve the problem and then accurately calculated the total price, full transparence. He is a communicative, honest tech, so do not doubt and call him for repair.
24 October 2018
When my dishwasher stopped draining I experienced a kind of panic mode. Nice situation. Very expectedly. It should be...read more
When my dishwasher stopped draining I experienced a kind of panic mode. Nice situation. Very expectedly. It should be fix urgently. Alex was the quickest tech to come and solve the issue. I had been waiting for him only for an hour or so. Now I know who I should call in case of issues with other appliances.
02 October 2018
We planned to have a X-mas party at our family house, and mum called me at the very eve,...read more
We planned to have a X-mas party at our family house, and mum called me at the very eve, and said her oven did not work. I quickly search for a reliable repair company and chose Alex to fix the problem. With his knowledge and needed parts he successfully repaired the oven. We absolutely satisfied with his services, mum was happy and yes, the turkey was good )
28 September 2018
I needed the same day repair but in certain time window, and these guys scheduled me exactly as I...read more
I needed the same day repair but in certain time window, and these guys scheduled me exactly as I needed. The problem with my Maytag washing machine was about some motherboard error codes. Alex carried out the thorough diagnosis and said if it malfunctions again he will replace the part for free! But it works correctly. He is my number 1 choice for this job, I will call him in case of other appliances problems.
13 September 2018
My washer happened to leak. During previous two years it had been working with some noise and whumping sounds...read more
My washer happened to leak. During previous two years it had been working with some noise and whumping sounds but I thought it was OK. No, it was not. Well, after diagnosis the verdict was just like I expected – to purchase a new washer. If I called Alex two years ago I had to change only bearings, cheap and easy, and my washer would work much longer.
15 August 2018
Decided to prepare a nice dinner for my sweetheart and found my GE range misfunctioning. Can you imagine my...read more
Decided to prepare a nice dinner for my sweetheart and found my GE range misfunctioning. Can you imagine my feelings? Four hours till dinner and no way to cook. Nobody wants to screw it up like that. I had to call 4 companies and Alex was the only who could arrive in 1 hour and repair my range, price on parts was reasonable. Definitely highly recommend his company!
26 July 2018
I called Smart Appliance Services when my washing machine got broken. I have a big family, five (!) children...read more
I called Smart Appliance Services when my washing machine got broken. I have a big family, five (!) children and need my washer to work seamlessly and preferably non-stop, lol. So I needed the urgent repair. Alex is really customer-oriented because he managed to rearrange his schedule for me, showed up in an hour and quickly fixed the problem. Very knowledgeable tech, I rank his service as the best one in Tampa Bay area.
What can be better than to SEE the repair process before making decision? We are a transparent and responsible company, so we are glad to show you in progress how we repair various appliances. In our repair gallery you can see certain stages of our work with our previous clients.
Do not wait! The appliance will not repair itself. Magic will not help too. Just contact us and we will take care of all the rest.