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(727) 275-7555

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Freezer repairs

Only certified and eligible technicians can repair freezers. Please, note that in modern models there are a lot of high-tech intellectual and smart electronic systems. So, the professional service is a must. Our company is exactly what you have been looking for.

Brands we repair

Our team of highly trained professionals will diagnose the problem with your appliance accurately and fix it in the shortest time possible. We often offer same-day and in-home repairs, providing you with added convenience. We work with all brands and types of appliances, including leading global brands:

Top 5 most commons freezer repairs

We gathered here 10 most common problems with your freezer and our advice to avoid some of them. This useful information will help you to prevent breakdowns in the future.

What can you expect from us?

Our priority is providing high-quality services and taking responsibility for our work. You can feel confident with our 1-year warranty on parts and 30-day warranty on labor. In the event of any unexpected issues with your household appliances, we are ready to offer fast and efficient assistance, responding within ONE hour or less.

Prompt and accurate repairs

Our experienced technicians will arrive at your location within one hour to address any issues with your household appliance. At Smart Appliance Services, we are dedicated to providing efficient and reliable services at a competitive price. We pay close attention to every detail to ensure that our work is flawless and our services are perfect. You can trust in our commitment to delivering the best.

Experienced high-qualified stuff

Our specialists are not just experienced, they are experts in their field. With 10 to 20+ years of relevant experience in repairing appliances, they have the knowledge and skills to handle any type of appliance, both for homeowners and commercial businesses. We stay on top of the latest developments in the industry and appreciate the effort and creativity that goes into every appliance. Our team works diligently to maintain and repair these innovations, ensuring that they continue to function at their best in your home.

Dedicated to all people and ideal functioning of their appliances

At Smart Appliance Services, we understand the crucial role household appliances play in your daily life. Like you, we have appliances in our homes and we take each repair as a personal matter. We treat our clients like family, not just customers. Our repair services go beyond fixing the equipment, it’s about providing a human touch, being attentive to your needs, and delivering the service you desire.

We operate in three counties and over 60 locations

Rely on Smart Appliance Services for quick and efficient repair solutions. Our headquarters is located in Saint Petersburg, allowing us to respond quickly to your repair needs. Whether you need a same-day appointment or emergency service within 60 minutes, we’re here to help. Just one call to us can resolve up to 90% of your appliance problems. Don’t wait to address any issues with your household appliances – prompt attention can prevent further complications. Trust us to provide timely and reliable repairs.

Reviews

All reviews from verified Smart Appliance Services customers

5  from 5 based on 958 reviews

John Brant

18 March 2023

They were hospitable, quick to make an appointment, and diagnosed and fixed it quickly.

They were hospitable, quick to make an appointment, and diagnosed and fixed it quickly.

Gregg Rigel

18 March 2023

Quick response to my call. Next day service representative was polite and professional.

Quick response to my call. Next day service representative was polite and professional.

Yoga Dan

17 March 2023

Great company. Amazing honest repair team

Great company. Amazing honest repair team

Rich R

16 March 2023

Called them this morning they came out this afternoon. The Tech diagnosed the problem, performed a short term fix...read more

Called them this morning they came out this afternoon. The Tech diagnosed the problem, performed a short term fix to keep refrigerator working while part is ordered and will come back out to finish the work.

valerie mercantini

16 March 2023

Alex is professional and courteous. I would recommend smart appliance to anybody.

Alex is professional and courteous. I would recommend smart appliance to anybody.

Arlene Avery

15 March 2023

Very professional and reliable from the initial phone call to the service technician. Leo fixed the problem within 30...read more

Very professional and reliable from the initial phone call to the service technician. Leo fixed the problem within 30 minutes. Would definitely recommend!

John Reiter

14 March 2023

The response time was great and the repair was done quickly and efficiently.

The response time was great and the repair was done quickly and efficiently.

Carol Rodhouse

14 March 2023

😊Great admin staff - friendly and helpful - easy to schedule-good follow-up - repair done efficiently and well

😊Great admin staff - friendly and helpful - easy to schedule-good follow-up - repair done efficiently and well

Donna Solomon

13 March 2023

I called late last week and they had someone out first thing Monday morning. Leo was efficient, friendly, professional...read more

I called late last week and they had someone out first thing Monday morning. Leo was efficient, friendly, professional and did a great job. He even tested that everything worked before getting paid without me asking him to do that. We are very satisfied with his service.

Tracy Schulze

10 March 2023

My 3 yo dryer was making a strange noise, so I called and made a repair appt. They were...read more

My 3 yo dryer was making a strange noise, so I called and made a repair appt. They were able to send someone the very next day, and he arrived early, not late. Very appreciated.The diagnosis was worn rollers, and the repair was able to be done immediately. Didn't break the bank either. Very happy.

Taylor Nichols

10 March 2023

Leo came and was very helpful diagnosing the problem and was very nice to work with.

Leo came and was very helpful diagnosing the problem and was very nice to work with.

Nona Goddess

09 March 2023

Work was difficult, because drain for the defrost cycle was not only plugged, but had completely frozen the coils,...read more

Work was difficult, because drain for the defrost cycle was not only plugged, but had completely frozen the coils, and drain inside the refrigerator. The workman had to steam everything to clear the ice, before he could then unclog the drain. He did a great job, and even cleaned up around the area where he was working afterwards. The price was reasonable too. I will definitely use them again.

Gina Malone

09 March 2023

Came out the next day. Very professional and honest. Will call them again when needed for sure.

Came out the next day. Very professional and honest. Will call them again when needed for sure.

Samuel Lawson

08 March 2023

Jerome is awesome. Highly knowledgeable.We have some technical Wolfe appliances, and he has been out now three times for...read more

Jerome is awesome. Highly knowledgeable.We have some technical Wolfe appliances, and he has been out now three times for various issues. Each time, he solved the problem and got the job done in about 30 minutes. Always on time, never missed an appointment or a call. Highly recommended

Frances Lilly

07 March 2023

I would recommend this company to friends and family...great job.

I would recommend this company to friends and family...great job.

Carrie Griffin

07 March 2023

very prompt and thorough. my new go to appliance repair team

very prompt and thorough. my new go to appliance repair team

Jan Bourbeau

06 March 2023

Very polite, professional, knowledgeable

Very polite, professional, knowledgeable

Julia Gregson

06 March 2023

Successful solution to the problem

Successful solution to the problem

Ed Holland

03 March 2023

Totally professional on time and did a great job

Totally professional on time and did a great job

Leigh Harting

03 March 2023

The appointment was timely and the technician was very professional. They ran a diagnostic and did not charge for...read more

The appointment was timely and the technician was very professional. They ran a diagnostic and did not charge for anything that was not needed. Would definitely recommend

Rich Treinen

27 February 2023

Our LG washing machine went on the blink Sunday afternoon. We made an online appointment for 9 - 10...read more

Our LG washing machine went on the blink Sunday afternoon. We made an online appointment for 9 - 10 Monday morning with Smart Appliances. Alex arrived on time for a problem diagnosis. The pump had failed. The replacement part is in stock and Alex is coming back tomorrow morning to complete the job. 5 Stars!

a mul

23 February 2023

All is well, got the job done at a reasonable price

All is well, got the job done at a reasonable price

Lisa Malatino

23 February 2023

Amber was very helpful in setting up same day appointment. Pablo was on time and found the problem!! He...read more

Amber was very helpful in setting up same day appointment. Pablo was on time and found the problem!! He was professional and timely. Thank you for all your hard work.

Rich Ortiz

21 February 2023

Called on a Monday for a service call and they came out the very next day and repaired the...read more

Called on a Monday for a service call and they came out the very next day and repaired the problem the same day.. great service…

Adam Rothman

17 February 2023

5 stars

5 stars

Guy LeVan

15 February 2023

Did a Fantastic job! Quick and responsive. Scheduling my parts and repair when I needed it. Thanks Leo K

Did a Fantastic job! Quick and responsive. Scheduling my parts and repair when I needed it. Thanks Leo K

Jerry VanGruensven

15 February 2023

Leo diagnosed the problem quickly and gave me an estimate.Very good to work with.

Leo diagnosed the problem quickly and gave me an estimate.Very good to work with.

Christine Hoang

14 February 2023

Same day service. Leo K was great. Took care of the problem . Thank you so much

Same day service. Leo K was great. Took care of the problem . Thank you so much

Eirica Tensley

13 February 2023

Great experience! He was on time and professional.

Great experience! He was on time and professional.

RZ Dave

13 February 2023

Technician was on time and they actually were available the same day. unfortunately, the part to repair my appliance...read more

Technician was on time and they actually were available the same day. unfortunately, the part to repair my appliance is no longer available.

Joe Sachetti

13 February 2023

On time, great tec

On time, great tec

David Andrade

13 February 2023

Technician was very helpful. Unfortunately the parts to repair my appliance is currently unavailable

Technician was very helpful. Unfortunately the parts to repair my appliance is currently unavailable

Thomas Steiger

13 February 2023

Pablo was great! Identified the problem, ordered the part in, and we have Ice!

Pablo was great! Identified the problem, ordered the part in, and we have Ice!

Cathy neff

10 February 2023

Very professional guys showed up and figured out in a few minutes what a plumber and electrician could not....read more

Very professional guys showed up and figured out in a few minutes what a plumber and electrician could not. I will definitely use them again

Linda Brown

08 February 2023

I was able to get an appointment the next day which was exactly what I needed. The tech was...read more

I was able to get an appointment the next day which was exactly what I needed. The tech was on time and very professional. He taught me a lot and was able to help with my problem.

Gayatri Nair

06 February 2023

Called them to take a look at our refrigerator. They diagnosed immediately, and told us which part we would...read more

Called them to take a look at our refrigerator. They diagnosed immediately, and told us which part we would need to fix it. Quick and responsive!

Lesley Voelker

06 February 2023

While the service work that was done was done well and professionally, I was not personally happy with the...read more

While the service work that was done was done well and professionally, I was not personally happy with the lady I made the appointment with. While the work was done on a rental property, she advised me that she wouldn’t contact me to let me know what was happening when the technician left. I never heard anything & had to call the office to find out, give approval for the repair, & then schedule another appointment

Denyse Oakes

03 February 2023

They were very professional and they’re still working on it because have to order some parts and I have...read more

They were very professional and they’re still working on it because have to order some parts and I have every confidence that it we’ll be working soon .

Vida Reklaitis

02 February 2023

Pablo was efficient and knowledgeable. He got the job done and left little mess. Thank you for very quick...read more

Pablo was efficient and knowledgeable. He got the job done and left little mess. Thank you for very quick service!

Jane Murphy

01 February 2023

Prompt serviceGood communicationCleaned up after repair

Prompt serviceGood communicationCleaned up after repair

Robert Chapman

30 January 2023

Very efficient, came when they said they would, fixed my two problems. Would recommend

Very efficient, came when they said they would, fixed my two problems. Would recommend

Daniele Reischmann

26 January 2023

Leo K came to my house today to fix my refrigerator. He was very knowledgeable and polite! Definitely recommend...read more

Leo K came to my house today to fix my refrigerator. He was very knowledgeable and polite! Definitely recommend him!

Anita Dye

25 January 2023

Good friendly service great technician

Good friendly service great technician

Barbara Hissong

25 January 2023

Leo was great! Very professional!

Leo was great! Very professional!

Barbara Hodson

25 January 2023

Pablo was very knowledgeable and able to fix my dishwasher problem on the first visit

Pablo was very knowledgeable and able to fix my dishwasher problem on the first visit

Carmen Hatch

20 January 2023

The overall experience I had with this company was wonderful! Booking online was easy, Alex came and assessed my...read more

The overall experience I had with this company was wonderful! Booking online was easy, Alex came and assessed my washer and some back the very next day to replace the drain pump. He made the entire transaction very simple and stress free for me. I’m happy I know who to contact in the future if I have issues again

Rose Marie Volskow

20 January 2023

Your service is prompt and was recommended

Your service is prompt and was recommended

Bob Minning

18 January 2023

Leo was great. Very easy fix but checked everything out. Good job!

Leo was great. Very easy fix but checked everything out. Good job!

Christine Kohut

18 January 2023

Convenient online appointment scheduling. Service repairman came the next day. He was honest stating the age of the refrigerator...read more

Convenient online appointment scheduling. Service repairman came the next day. He was honest stating the age of the refrigerator and the repairs needed would not be worth fixing. I appreciate the honesty.

Carol Sullivan

17 January 2023

Repaired my stove. Service was fast and they fixed it on the spot which really helped in between Airbnb...read more

Repaired my stove. Service was fast and they fixed it on the spot which really helped in between Airbnb guests. Very courteous and easy to work with

karla Mcrae

17 January 2023

Alex was prompt and took the time to explain everything. They were able to fix our dryer quickly and...read more

Alex was prompt and took the time to explain everything. They were able to fix our dryer quickly and it is working great now!

JoAnn Martindale

17 January 2023

I was able to get an appointment right away. The Technician knew the problem and repaired it. The prices...read more

I was able to get an appointment right away. The Technician knew the problem and repaired it. The prices are fair. I am a happy customer and would refer

Ally Ford

16 January 2023

Really great service and very reliable

Really great service and very reliable

Jon Gaasedelen

13 January 2023

I rent out a condominium unit near Gulfport, FL. I called Smart Appliance and Alex Karasev immediately called me...read more

I rent out a condominium unit near Gulfport, FL. I called Smart Appliance and Alex Karasev immediately called me back and quickly and efficiently fixed a troublesome washing machine. I will definitely use Smart Appliance Services again.

Bobby P

11 January 2023

Pablo from Smart Appliance Services did a great job repairing our dryer yesterday. He explained what was defective and...read more

Pablo from Smart Appliance Services did a great job repairing our dryer yesterday. He explained what was defective and how much the repair would cost.. The repair was completed quickly without any issues.

Dianna

11 January 2023

Vitaliy was on time, professional, found a minor problem and did what he could to fix it. And he...read more

Vitaliy was on time, professional, found a minor problem and did what he could to fix it. And he didn't try to sell me anything I didn't need. Success! I'll gladly use this company again!

Susan Mahler

10 January 2023

This company did a wonderful job from first contact to replacement of our cooktop. The person who answered the...read more

This company did a wonderful job from first contact to replacement of our cooktop. The person who answered the phone was helpful and gave me an estimate over the phone when she made the installation appointment. I received several reminders by text, so I knew they were going to show up - and they did show up right on time. The technician was friendly, respectful, competent and neat. It was a great experience and we will be recommending them to neighbors.

charles close

09 January 2023

very knowledgeable and courteous

very knowledgeable and courteous

Joyce Lindsey

06 January 2023

The tech arrived on time. Did a thorough check. Wasn't that pleased with the price for socket replacement, but...read more

The tech arrived on time. Did a thorough check. Wasn't that pleased with the price for socket replacement, but better than buying a new stove. They will replace in a few days

Martha Savery

06 January 2023

Great company! Prompt in responding, tech was knowledgeable, on time and got the job done! Most importantly, they showed...read more

Great company! Prompt in responding, tech was knowledgeable, on time and got the job done! Most importantly, they showed up!

Richard Anderson

05 January 2023

Well qualified service rep.

Well qualified service rep.

Lillian Alessi

04 January 2023

Pablo, the repair man was very personable. He was was well aware of the issue upon arrival and he...read more

Pablo, the repair man was very personable. He was was well aware of the issue upon arrival and he showed me exactly what the repair entailed and the pricing prior to starting the job. He came prepared with all the necessary tools and was careful and cleanly. Overall, I was Very impressed with his work.

Mia Perdue

03 January 2023

These guys are great! Andy arrived on time and had my dryer fixed in less than an hour!

These guys are great! Andy arrived on time and had my dryer fixed in less than an hour!

George

02 January 2023

Fine service with prompt arrival, diagnosis of problem, and assessment. Repairman was able to explain the problem well after...read more

Fine service with prompt arrival, diagnosis of problem, and assessment. Repairman was able to explain the problem well after identifying it. Would use Smart Appliance Services again

Todd Booze

30 December 2022

On time, prompt service and knew what they are doing. We will definitely use them again.

On time, prompt service and knew what they are doing. We will definitely use them again.

Sue Rowe

30 December 2022

Very professional service, and they came the same day I called...exactly when they promised. Vitale was especially polite and...read more

Very professional service, and they came the same day I called...exactly when they promised. Vitale was especially polite and knowledgeable. I will definitely call them for my future appliance repair needs.

Jeffrey Bonick

30 December 2022

Great experience! Timely and professional!

Great experience! Timely and professional!

Franklyn Wollett

30 December 2022

Fixed my dishwasher efficiently and at a reasonable cost. Online appointment was easy. Tech was timely knowledgeable and professional....read more

Fixed my dishwasher efficiently and at a reasonable cost. Online appointment was easy. Tech was timely knowledgeable and professional. Would recommend Company for sure.

Jim Knesel

30 December 2022

We have a Samsung refrigerator with a design flaw in the water/ice dispenser. The repairman got creative and got...read more

We have a Samsung refrigerator with a design flaw in the water/ice dispenser. The repairman got creative and got it working again.

Brent Pribyl

30 December 2022

Technician identified the problem and fixed the issue

Technician identified the problem and fixed the issue

Sue Crews

30 December 2022

Fixed my dishwasher, plus resolved an additional issue …very professional and thoughtful

Fixed my dishwasher, plus resolved an additional issue …very professional and thoughtful

Hellen Hameroff

28 December 2022

Vitaliy arrived on time, was courteous and efficient. I would definitely use this service again

Vitaliy arrived on time, was courteous and efficient. I would definitely use this service again

Rick Smith

27 December 2022

They came out same day, fixed the issue within 30 min. I highly Recomend this company to anyone in...read more

They came out same day, fixed the issue within 30 min. I highly Recomend this company to anyone in need of appliance repair.

Rox G

27 December 2022

Alex was prompt and diagnosed our issue right away. We decided to purchase a new machine but will definitely...read more

Alex was prompt and diagnosed our issue right away. We decided to purchase a new machine but will definitely hold on to their information for future service calls

Joe Dana

22 December 2022

Work was done quickly and properly and they were on time

Work was done quickly and properly and they were on time

Walter Melnyczenko

22 December 2022

Very pleasant tech , services rendered were good

Very pleasant tech , services rendered were good

Brenda Lee

22 December 2022

Very prompt and in time for appointment. Was able to schedule an appointment quickly for my refrigerator that had...read more

Very prompt and in time for appointment. Was able to schedule an appointment quickly for my refrigerator that had stopped working. Very courteous, professional and thorough job done on repair.

Jackie Avise

21 December 2022

On time. Repaired same day. Good job

On time. Repaired same day. Good job

Edward Sauer

21 December 2022

Andy, from Smart Appliance Services, provided a very professional service as an expert technician. He explained what was wrong...read more

Andy, from Smart Appliance Services, provided a very professional service as an expert technician. He explained what was wrong with our washing machine and what it would take to fix it in detail. We were impressed with him and Smart Appliance Services. I highly recommend them.

Bonnie Montgomery

21 December 2022

Pablo was our service tech. He was a true professional. Our wall oven was repaired in 24 hours even...read more

Pablo was our service tech. He was a true professional. Our wall oven was repaired in 24 hours even when they had to order a part. They communicated well and arrived when they said they would. We were definitely impressed with the service and quick turnaround. Would use them again should the need arise.

Joe Abata

20 December 2022

Pablo found the problem right away. Repaired a broken broiler wire. Very professional and would request him again if...read more

Pablo found the problem right away. Repaired a broken broiler wire. Very professional and would request him again if needed.

Marilynn Fleming

20 December 2022

Very good service

Very good service

Sam Hutchins

19 December 2022

I would recommend Smart Appliance Services to others. Person who did our repair was on time, pleasant and very...read more

I would recommend Smart Appliance Services to others. Person who did our repair was on time, pleasant and very knowledgeable

steven zimmer

19 December 2022

Repair tech very nice and knowledgeable

Repair tech very nice and knowledgeable

Diane Propst

19 December 2022

Fixed in a very timely mannerEasy to scheduleArrived on time

Fixed in a very timely mannerEasy to scheduleArrived on time

Mary Ann Berdoe

19 December 2022

Prompt, professional, competent-highly recommended!

Prompt, professional, competent-highly recommended!

Marilyn Walker

19 December 2022

Excellent service!!

Excellent service!!

Steve Rogers

19 December 2022

Alex did a great job and was very thorough and professional.

Alex did a great job and was very thorough and professional.

Lori Stoller

16 December 2022

My service tech was great! He was very knowledgeable, quick, and very professional.

My service tech was great! He was very knowledgeable, quick, and very professional.

jim bolt

16 December 2022

excellent service. would recomend

excellent service. would recomend

St. Clair

12 December 2022

Very professional and knowledgeable

Very professional and knowledgeable

Rebecca Marsh

12 December 2022

Would definitely use this business again, had absolutely no issues at all on their service

Would definitely use this business again, had absolutely no issues at all on their service

Luba Peretiatko

10 December 2022

Very well explained, fast,efficient,exellent job

Very well explained, fast,efficient,exellent job

Gail Go

09 December 2022

Pablo did a great job! Dryer is functioning well again. He gave tips and advice to keep the dryer...read more

Pablo did a great job! Dryer is functioning well again. He gave tips and advice to keep the dryer in tip top shape.

Cindy DeHart

08 December 2022

Leo was extremely helpful and professional. Explained things as he was trouble shooting our issue with the dryer.Will not...read more

Leo was extremely helpful and professional. Explained things as he was trouble shooting our issue with the dryer.Will not hesitate to use them again when needed

George Billias

07 December 2022

Excellent customer service. Washer problem fixed quickly.

Excellent customer service. Washer problem fixed quickly.

Charles Dimter

06 December 2022

The Smart Appliance company did an excellent job repairing our washer. Tech Vitaliy K was very personable and qualified...read more

The Smart Appliance company did an excellent job repairing our washer. Tech Vitaliy K was very personable and qualified at his job. Did the repair in aboutone half hour and did it well. Will use this company should I need repairs on other appliances.

Zukeygirl zukelman

06 December 2022

Prompt and clean

Prompt and clean

Nick Ireland

05 December 2022

Our dryer belt broke on a Sunday, and was fixed by Smart Appliance Services the next morning. There is...read more

Our dryer belt broke on a Sunday, and was fixed by Smart Appliance Services the next morning. There is a standard service call fee, but that fee is applied to the cost of any work that may need to be completed. The techs worked quickly to fix the dryer, and I would definitely consider using this company again.

Norm Banfield

02 December 2022

Called and arrivedon time and made the repair at a fair price. Technician was knowledgeable, polite and left everything...read more

Called and arrivedon time and made the repair at a fair price. Technician was knowledgeable, polite and left everything clean and neat.

Joseph Carrazana

02 December 2022

very nice person. and professional

very nice person. and professional

Holly Sorensen

02 December 2022

Tech was 2 hours early without calling first. Inconvenient, but ok. He was efficient in diagnosing the problem. Courteous...read more

Tech was 2 hours early without calling first. Inconvenient, but ok. He was efficient in diagnosing the problem. Courteous in his manner at all times.The estimate was too costly for our finances. The ad I had viewed on the Yellow Pages indicated a 15% discount for seniors. When I mentioned that, was told they no longer offered that discount. After tech called the supervisor, was grudgingly offered a 10% discount.Tech indicated that I could probably order the part on Amazon and get it tomorrow for a less expensive price. Paid him for the service call ($89), and went to Amazon. Estimate from tech for the part was $97.90. Purchased from Amazon for $26. With help from a friend will be able to do the repair for the cost of the part, much less than the $240 they wanted to just install it.Amazing what a little research and knowledge will save you!

Kathleen Parfitt

02 December 2022

polite friendly and quickly access the problem and repaired

polite friendly and quickly access the problem and repaired

Jesse Dorr

01 December 2022

Prompt courteous service

Prompt courteous service

rbm_chris rbm

29 November 2022

Pablo was very professional came in did what needed to be done gave me his diagnosis was very helpful...read more

Pablo was very professional came in did what needed to be done gave me his diagnosis was very helpful 👍

Lynn Barnard

29 November 2022

My call was answered by a friendly professional voice. She was able to schedule an appointment the same day....read more

My call was answered by a friendly professional voice. She was able to schedule an appointment the same day. The tech came as promised. He was very professional and resolved the problem then and had the part available on his truck. Our washer was up and running in 30 minutes.

Uli

29 November 2022

Very professional and clear communication throughout the process. They're now my go to appliance repair business in the St....read more

Very professional and clear communication throughout the process. They're now my go to appliance repair business in the St. Pete area.

Joseph Melendi

28 November 2022

First time user. Will definitely use them again in the future when needed.

First time user. Will definitely use them again in the future when needed.

Sue K

28 November 2022

It has been awhile since this rep was here but the person they sent went above and beyond to...read more

It has been awhile since this rep was here but the person they sent went above and beyond to help me. Highly Recommend!

Cindy Zontek

28 November 2022

The service tech came to the house within the appointed time and gave me a quote for work to...read more

The service tech came to the house within the appointed time and gave me a quote for work to be completed. I chose to replace the part myself but the tech was kind enough to show what part needed replaced and explained what the actual problem was. He also assured me that if I was not able to do the replacement myself, that the company would send someone immediately with the part and install it for the fee he quoted. He was polite and professional. He represented his company and the services they offered very well. I would use them again.

STEPHANIE GUINDON

23 November 2022

This was first time I used Smart Appliance and will use them again when needed! Andrew was professional, on-...read more

This was first time I used Smart Appliance and will use them again when needed! Andrew was professional, on- time, knowledgeable and fixed the problem within an hour! I highly recommend this company !

Pamela Mjelde

22 November 2022

Smart Appliance Services has serviced or repaired three appliances at our Airbnb, where quick repairs are a real necessity....read more

Smart Appliance Services has serviced or repaired three appliances at our Airbnb, where quick repairs are a real necessity. Prompt and knowledgeable.

Nancy Hearon

22 November 2022

Sid was great on the phone when I scheduled the appointment. Pablo was great with the repair and explaining...read more

Sid was great on the phone when I scheduled the appointment. Pablo was great with the repair and explaining the issues with me. Prompt, professional and great quality.

Tom Wells

22 November 2022

Quick service tech was awesomeVery knowledgeable

Quick service tech was awesomeVery knowledgeable

Diana S

21 November 2022

Very prompt and nice work

Very prompt and nice work

Indira Tarrant

21 November 2022

Professional fast and price reasonable. Pablo was great.

Professional fast and price reasonable. Pablo was great.

Deborah Phillips

21 November 2022

With Thanksgiving just a few days away it was a terrible time to have my fridge go on the...read more

With Thanksgiving just a few days away it was a terrible time to have my fridge go on the fritz! Vitaliy with Smart Appliance Services came to the rescue - he zeroed in on the problem immediately and we were back up and running in no time! I can’t say enough about how pleased I am with this company - easy to schedule, came out to assist right away, technician arrived on time and was so pleasant to work with, and the repair costs were beyond reasonable. Above and beyond - will use again if I need appliance repairs. Thank you Smart Appliance Services!

Fernando Sarmiento

21 November 2022

Very nice work, and according to schedule

Very nice work, and according to schedule

Janette F

21 November 2022

Pablo was courteous and knowledgeable and quick

Pablo was courteous and knowledgeable and quick

Patrick Blount

17 November 2022

Very prompt and professional!!

Very prompt and professional!!

Angelandblake Aguillard

17 November 2022

Impressed by my tech, Alex. Timely and great service. He made it happen and we are so grateful for...read more

Impressed by my tech, Alex. Timely and great service. He made it happen and we are so grateful for his efforts in figuring it out when others would have just given up

Martin Watson

16 November 2022

Fast, friendly and smart. Super professional

Fast, friendly and smart. Super professional

David Slossberg

11 November 2022

If you don’t use this company in the Tampa St. Petersburg area, you’re making a mistake. I have never...read more

If you don’t use this company in the Tampa St. Petersburg area, you’re making a mistake. I have never had a better experience than what we experienced with Felix and Pablo and their entire staff. Professional, Responsive and great portal. They say what they’re going to do and do what they say. I don’t recommend many companies, but this company is AWESOME.

Thomas Wright

11 November 2022

Great Service! On time, reasonable and dependable.

Great Service! On time, reasonable and dependable.

Javier Leal

10 November 2022

I'm very helpful and good price got it fixed

I'm very helpful and good price got it fixed

Carol Dempsey

09 November 2022

Quick & Efficient

Quick & Efficient

Patricia Templeton-Jones

08 November 2022

I went online to schedule a repair for my Miele which finding a technician is difficult. I got an...read more

I went online to schedule a repair for my Miele which finding a technician is difficult. I got an appointment the same day! Alex was prompt and fixed my dishwasher when a discontinued piece was broken. Even if it lasts a few months I’m fine with that. He could have just said it wasn’t available and not try to fix.

Alvin Peterson

07 November 2022

Very professional and timely service.

Very professional and timely service.

alice ketron

04 November 2022

Parts ordered, repair scheduled for early next week. Great technicians . Prompt, great people, would definitely use again.

Parts ordered, repair scheduled for early next week. Great technicians . Prompt, great people, would definitely use again.

Deborah Schmidt

02 November 2022

Repairman was knowledgeable & quickly determined problem with my dryer. He had replacement part on his truck. Replaced part...read more

Repairman was knowledgeable & quickly determined problem with my dryer. He had replacement part on his truck. Replaced part & checked to see if dryer was working properly. Emailed me an invoice immediately, showing that I had paid, before he left. Very pleasant repairman.

Vicki Ferrante

01 November 2022

A little "pricey" $400 to replace a seal....but service was scheduled very quickly and the tech was very efficient.

A little "pricey" $400 to replace a seal....but service was scheduled very quickly and the tech was very efficient.

Marcia Hall

01 November 2022

Ordered part and was able to come the next morning to finish.

Ordered part and was able to come the next morning to finish.

Deb Bush

01 November 2022

I had a cooktop installed in my newly remodeled kitchen. Even though the countertop installers had the specifications for...read more

I had a cooktop installed in my newly remodeled kitchen. Even though the countertop installers had the specifications for the cooktop, there was a diagnostic sensor that protruded beyond the backsplash.The technician was patient and helped the tile installer pop the back splash off and cut a notch in the backsplash for the sensor. Excellent, professional service and installation, I will definitely use them for any future appliance installs.

John Volpe

01 November 2022

Excellent service. Kept appointment and gave professional advice on my fridge

Excellent service. Kept appointment and gave professional advice on my fridge

Susan Cody

31 October 2022

I called and was able to get an appointment in less than 2 hours on a Friday evening. The...read more

I called and was able to get an appointment in less than 2 hours on a Friday evening. The technician was prompt and professional. I would highly recommend this company!!!

Jeff Wine

31 October 2022

Great honest friendly service!!

Great honest friendly service!!

Linda Pace

31 October 2022

Diagnosed the problem with the washer. It would be costly to repair so we decided to buy a new...read more

Diagnosed the problem with the washer. It would be costly to repair so we decided to buy a new one.

TILTED 59

31 October 2022

Alex was on time, and fast to get to work. Showed me what was wrong. Luckily minor issues. He...read more

Alex was on time, and fast to get to work. Showed me what was wrong. Luckily minor issues. He was done in under 20 mins and made sure I was satisfied with the results before leaving. Thanks!!!

Ted Morris

31 October 2022

Prompt arrival, polite service tech, very effecient.

Prompt arrival, polite service tech, very effecient.

Esther Ecuyer

28 October 2022

Excellent technician, very knowledgeable. Did a great job fixing refrigerator

Excellent technician, very knowledgeable. Did a great job fixing refrigerator

Tyler Anderson

28 October 2022

Timely and courteous very professional great service and would recommend this company!

Timely and courteous very professional great service and would recommend this company!

Kristy Swartwout

28 October 2022

We requested an appt and they were able to send out a technician the very next day. Andrei was...read more

We requested an appt and they were able to send out a technician the very next day. Andrei was prompt and courteous. We would definitely recommend Smart Appliance service!

Martha Stein

27 October 2022

They were on time. Immediately knew what the problem was and had the parts! Runs like new now.

They were on time. Immediately knew what the problem was and had the parts! Runs like new now.

Valerie K

26 October 2022

It was very easy and quick to book an online appointment with them for next day service. Technician arrived...read more

It was very easy and quick to book an online appointment with them for next day service. Technician arrived right on time and was very helpful. We chose not to repair the fridge because of its age and problems but I would call smart appliances again in the future if I need appliance repair. Service call was a little more expensive than other places but availability was much faster.

Chandler Clarkson

25 October 2022

They responded to my call quickly and diagnosed the problem. The following business day the tech returned with the...read more

They responded to my call quickly and diagnosed the problem. The following business day the tech returned with the replacement part and made the repair. Tech was knowledgeable, polite, and worked quickly and efficiently. My only complaint might be that their web site is misleading, or not up to date regarding pricing. I was told all brands of refrigerater are now charged the $119 diagnostic fee, not just the premium brands. The info on the web site should be updated to clarify. Othewise all was good and I would recommend this company

Nicole McMillan

25 October 2022

Will definitely use again if needed! Excellent service!

Will definitely use again if needed! Excellent service!

kathleen kniskern

24 October 2022

Smart Appliances answered the phone in person, easily made an appointment time, showed up on time and did outstanding...read more

Smart Appliances answered the phone in person, easily made an appointment time, showed up on time and did outstanding work. They even communicated with me to verify all (arrival time, how much time to get part in, when to install) and, to check on my satisfaction. A thoughtful and competent company.

Emil Pastor

24 October 2022

GOOD FAST HONEST WORK

GOOD FAST HONEST WORK

Cynthia Rolfes

24 October 2022

Excellent service, quick response. I have used this company twice and was very happy with the quality of work...read more

Excellent service, quick response. I have used this company twice and was very happy with the quality of work and fair pricing. I would not hesitate to call again. I highly recommend!

Margaret Skwara

21 October 2022

Technician was very knowledgeable he did a great job😊

Technician was very knowledgeable he did a great job😊

Don Mattingly

20 October 2022

Pablo went right to work, found the problem, fixed it, tested it, paid him, and he was out of...read more

Pablo went right to work, found the problem, fixed it, tested it, paid him, and he was out of here. Very fast professional, courteous, and reasonably priced. Will definitely use this company again if needed.

Andria Gibbon

19 October 2022

Amazing! My dryer went out in the evening - I called first thing the next morning and they had...read more

Amazing! My dryer went out in the evening - I called first thing the next morning and they had someone out that afternoon and fixed! Great service and definitely would recommend!

Katharine Zamboni

17 October 2022

Alex did a great job diagnosing the problem with my dryer and identifying the solution to getting it working...read more

Alex did a great job diagnosing the problem with my dryer and identifying the solution to getting it working again!

Kathleen Kubovsak

17 October 2022

Pablo arrived exactly when stated. He was So nice and professional. He Identified the problem and was able to...read more

Pablo arrived exactly when stated. He was So nice and professional. He Identified the problem and was able to do the repair. Definitely would recommend

Carol Hanks

17 October 2022

Andy your are the best. Thanks

Andy your are the best. Thanks

Suzanne Slagle

14 October 2022

Microwave repair. Identified problem quickly. Free estimate for install. Reasonable service price.

Microwave repair. Identified problem quickly. Free estimate for install. Reasonable service price.

Patricia Jordan

14 October 2022

I was very happy they were able to come so quickly. Alex was very nice and professional.

I was very happy they were able to come so quickly. Alex was very nice and professional.

Martin Jeanette

14 October 2022

Andy was very prompt. He diagnosed the problem immediately from the error code. Washing machine was okay. It had...read more

Andy was very prompt. He diagnosed the problem immediately from the error code. Washing machine was okay. It had been a drop in voltage from the power company. It was reset. Works now. He also explained how to keep the machine clean and odor free.

Diane Trepany

13 October 2022

My refrigerator freezer was not working again. I just had someone come out 6 months prior and they did...read more

My refrigerator freezer was not working again. I just had someone come out 6 months prior and they did not find out what was wrong with my freezer and just gave me more freon. This time to find out what was wrong with it, I called Smart Appliance and within the hour they told me it would continue to have problems because the problem was in the inside tubing of the refrigerator where service people do not repair. They asked if I wanted to continue to keep putting freon in (very costly) which would continue to need it, or if I wanted to purchase a new refrigerator. I decided not to have it repaired and the costly price of freon every 6 months and decided to get rid of it. Smart appliance was on time for their appointment. They went right to work and checked everything. Within that hour I knew what the problem was and they asked what did I want to do about it. I would highly recommend them. On time, fast, efficient, knowledgeable and professional.

Diane Trepany

13 October 2022

My refrigerator freezer was not working again. I just had someone come out 6 months prior and they did...read more

My refrigerator freezer was not working again. I just had someone come out 6 months prior and they did not find out what was wrong with my freezer and just gave me more freon. This time to find out what was wrong with it, I called Smart Appliance and within the hour they told me it would continue to have problems because the problem was in the inside tubing of the refrigerator where service people do not repair. They asked if I wanted to continue to keep putting freon in (very costly) which would continue to need it, or if I wanted to purchase a new refrigerator. I decided not to have it repaired and the costly price of freon every 6 months and decided to get rid of it. Smart appliance was on time for their appointment. They went right to work and checked everything. Within that hour I knew what the problem was and they asked what did I want to do about it. I would highly recommend them. On time, fast, efficient, knowledgeable and professional.

Megan Brosky

13 October 2022

Pablo was so nice and understanding that I knew nothing about this stove. Went beyond what he had to...read more

Pablo was so nice and understanding that I knew nothing about this stove. Went beyond what he had to do and helped me find gas. We will use you again.

Janet McCormick

12 October 2022

Fast. Professional. Amazing!!!! Just wow!

Fast. Professional. Amazing!!!! Just wow!

Michael Freeman

10 October 2022

Prompt. Knowledgeable. Fast work.Came for diagnosis. Provided quote. Ordered parts. Two days later back to finish on time and...read more

Prompt. Knowledgeable. Fast work.Came for diagnosis. Provided quote. Ordered parts. Two days later back to finish on time and matched quote. Would call again and would refer to others.

Doreen Hardwick

10 October 2022

Alex was awesome all the way around! Thank you!!!

Alex was awesome all the way around! Thank you!!!

Marie Amato

10 October 2022

Excellent customer service. Thank you

Excellent customer service. Thank you

Jeanine Miami

08 October 2022

Great fast. Efficient reasonable priced

Great fast. Efficient reasonable priced

Tami Graves

07 October 2022

Repaired my water tubing leak on the back of the refrigerator. Repairman was very honest and did a good...read more

Repaired my water tubing leak on the back of the refrigerator. Repairman was very honest and did a good job.

Dean D’Adamo

06 October 2022

Could not fix but very professional and told me exactly why buying a new one was my best bet.

Could not fix but very professional and told me exactly why buying a new one was my best bet.

L Kaul

04 October 2022

Came on time bright and early. Technician was very nice. Solved 2 issues for under $200. Would definitely recommend.

Came on time bright and early. Technician was very nice. Solved 2 issues for under $200. Would definitely recommend.

Mike L.

03 October 2022

Came out within a few hours of setting appointment. The technician had estimate within an hour!

Came out within a few hours of setting appointment. The technician had estimate within an hour!

Kristina Courtney

03 October 2022

Prompt and courteous. Five stars. Highly recommended to family, friends and colleagues.

Prompt and courteous. Five stars. Highly recommended to family, friends and colleagues.

J Nareddy

03 October 2022

ExcellentExplained about things needed

ExcellentExplained about things needed

Dan Woodfield

30 September 2022

Quick and courteous service. Vitaly was great.

Quick and courteous service. Vitaly was great.

Audrey Jonelis

26 September 2022

Great service by Pablo..efficient professional ...knew right away what the issue was and repaired it quickly. Would use this...read more

Great service by Pablo..efficient professional ...knew right away what the issue was and repaired it quickly. Would use this company again.

Jack Majewski

26 September 2022

Found the problem within 5 minutes

Found the problem within 5 minutes

Fiona Cormack

26 September 2022

From my first call to dispatch to resolution of the issue, Smart Appliance Services was professional, fast, and fairly...read more

From my first call to dispatch to resolution of the issue, Smart Appliance Services was professional, fast, and fairly priced. I called on Monday morning at 8, and by 9:30, I had Vitaly K at my door. He answered all of my questions and reviewed all diagnostics with me, in terms I understood. I 100% endorse Smart Appliance Services.

Roger Wilder

23 September 2022

Same day service👍Was awesome text pre arrival with tech full name was knowledgeable direct with no up sale pressure...read more

Same day service👍Was awesome text pre arrival with tech full name was knowledgeable direct with no up sale pressure , fare prices.🍩🍩🍩🍩🍩

Cindy Watts

23 September 2022

Fabulous! These technicians are very knowledgeable, thoughtful, reasonably-priced and quick!

Fabulous! These technicians are very knowledgeable, thoughtful, reasonably-priced and quick!

Carole Burrows

22 September 2022

Excellent service and great technician

Excellent service and great technician

Donna Hamm

22 September 2022

Next day appointment and on time. I am confident the repairman did a thorough job with a reasonable price.

Next day appointment and on time. I am confident the repairman did a thorough job with a reasonable price.

Donna Hooper Hamm

22 September 2022

I was able to get an appointment the very next morning, and to my surprise was given only an...read more

I was able to get an appointment the very next morning, and to my surprise was given only an hour window instead of 8-12, or 1-5. I received a text when the repairman was on his way and was right on time! This is sometimes rare. I also found the pricing very reasonable.

Charlene Patton

22 September 2022

My self cleaning mode froze my oven up and I could not open the door or do anything with...read more

My self cleaning mode froze my oven up and I could not open the door or do anything with with it I called smart appliances and they came out almost the next day and fixed it for me within the hour super nice technician clean organized organize and most of all he fixed my problem thank you smart glances

Daphne Hubbard

21 September 2022

Excellent from start to finish!! Definitely recommend!!

Excellent from start to finish!! Definitely recommend!!

Daphne Hubbard

21 September 2022

Everyone was so on point, very efficient, quick, knowledgeable, and even early for their same day appt, definitely recommend

Everyone was so on point, very efficient, quick, knowledgeable, and even early for their same day appt, definitely recommend

cbond007a

21 September 2022

Office staff is very friendly over the phone and Vitaly was knowledgable about his work and procedures. He gave...read more

Office staff is very friendly over the phone and Vitaly was knowledgable about his work and procedures. He gave me the part number I needed for the washing machine and he would come back once I got the part. When I got the replacement part, I called Smar Appliance Services office and spoke to a wonderful person and explained my situation. She gave me a very reasonable price to have the washing macjine fixed and sent back Vitaly. Highly recommend this business.

Quinn Lundquist

20 September 2022

Our oven was acting up and after a quick search, I found Smart Appliance Services and gave them a...read more

Our oven was acting up and after a quick search, I found Smart Appliance Services and gave them a call. They got me scheduled quickly and efficiently and the service person showed up on time. About 30 minutes later the problem was fixed. Pretty much the best case scenario from an appliance repair perspective! I also liked that I could pay with a card right there and not have to deal with an invoice or a check.

Debra Moran

20 September 2022

Vitality my technician was amazing highly suggest you ask for him!

Vitality my technician was amazing highly suggest you ask for him!

Dorothy Rhodes

19 September 2022

icemakervery professionalvery knowledgeable

icemakervery professionalvery knowledgeable

Ian Macfarlane

19 September 2022

Smart Appliance sent a technician promptly (same day as I called) and he made a quick and accurate diagnosis...read more

Smart Appliance sent a technician promptly (same day as I called) and he made a quick and accurate diagnosis of my dishwasher's problem. He had the parts to repair it in his truck and the repairs were made in short order that afternoon. Very knowledgeable and competent

Sharon

17 September 2022

Was very nice did a great job was very happy with your service

Was very nice did a great job was very happy with your service

Scott MacCallum

16 September 2022

It wasn't the news I wanted (that my 2.75 year-old washer needed to be replaced), but I appreciated the...read more

It wasn't the news I wanted (that my 2.75 year-old washer needed to be replaced), but I appreciated the technician's professionalism and explanation of what caused the unit to fail.

David Harrill

15 September 2022

Andrei quickly diagnosed the problem and instead of trying to sell me a new dishwasher suggested a plan which...read more

Andrei quickly diagnosed the problem and instead of trying to sell me a new dishwasher suggested a plan which saved me about $500. Dishwasher fixed quickly and neatly. Very pleased

Stephanie Kyser

14 September 2022

The service man took his time & did a thorough diagnostic test, it would cost more to repair the...read more

The service man took his time & did a thorough diagnostic test, it would cost more to repair the old dishwasher than to purchase a new one.Well worth it!

Robin Rockenback

14 September 2022

They did a great job, beyond happy! We had another company come out first, they didn’t fix it and...read more

They did a great job, beyond happy! We had another company come out first, they didn’t fix it and charged us double what we paid today. I was skeptical and gave Vitaliy a hard time our service guy. He was nice and honest and fixed our dryer fast and saved us a bunch of money! Will definitely only use this company from now on and definitely recommend that everyone else does too!

Alaina Rowan

13 September 2022

Vitaliy was very helpful & friendly. He did a thorough diagnostic of our refrigerator & was able to identify...read more

Vitaliy was very helpful & friendly. He did a thorough diagnostic of our refrigerator & was able to identify & fix the issue. The main schedulers at the office are also professional & helpful.

Katie Kullman

12 September 2022

great communicating, solved our issue, professional and on time

great communicating, solved our issue, professional and on time

Patricia Yorton

12 September 2022

The service was prompt, showing up the day I called, knowing it was an emergency for us. Alex was...read more

The service was prompt, showing up the day I called, knowing it was an emergency for us. Alex was cordial and knowledgeable about the repair that was needed. I highly recommend this company for any appliance repairs or suggestions

Dave Cordes

12 September 2022

Prompt, efficient, courteous service every single time. Thank you!

Prompt, efficient, courteous service every single time. Thank you!

Elizabeth Sanders

09 September 2022

Alex was prompt, polite, & personable. He had all the parts to fix my 22 year old Kenmore Washing...read more

Alex was prompt, polite, & personable. He had all the parts to fix my 22 year old Kenmore Washing Machine and diagnosed and got it running very quickly!I was very pleased.

Jean W

09 September 2022

Fast response and professional service tech was much appreciated.

Fast response and professional service tech was much appreciated.

Mark Scott

06 September 2022

Fantastic service. Online scheduling is easy. Tech was on time. Estimate in advance. Repair was quick.Our tech, Alex K,...read more

Fantastic service. Online scheduling is easy. Tech was on time. Estimate in advance. Repair was quick.Our tech, Alex K, was very professional and knowledgeable.We will use their services again if needed

Vlncent Colucci

06 September 2022

Dryer broke last night went online and scheduled an appointment, for 12:00 the next day repairman showed up on...read more

Dryer broke last night went online and scheduled an appointment, for 12:00 the next day repairman showed up on time knew just what was broken, had the part on his truck by 12:30 my dryer was repaired. Would hire them again in a minute.

Bay Reef

06 September 2022

Vitaliy was able to fix the qppliance without ordering a bunch of unneccessary parts. Thanks!

Vitaliy was able to fix the qppliance without ordering a bunch of unneccessary parts. Thanks!

Margaret MacIlvane

05 September 2022

Best service ever. On time, ;pleasant workers, very efficient and knowledgeable. Hooray!!!!!!

Best service ever. On time, ;pleasant workers, very efficient and knowledgeable. Hooray!!!!!!

Brian

02 September 2022

Came out within the hour. Had to order new part and returned the next day. Great service.

Came out within the hour. Had to order new part and returned the next day. Great service.

Bonnie Stephen

01 September 2022

The latch on our washer door broke. I called late in the day and was able to get an...read more

The latch on our washer door broke. I called late in the day and was able to get an appointment for 8am the following morning. Tech was on time, polite, and able to complete the repair in less than one hour. Would definitely recommend.

Ayliah Cannon

31 August 2022

Vitality K. was so thorough and explained everything so well. I would call them again if needed 

Vitality K. was so thorough and explained everything so well. I would call them again if needed 

Sanford Goldman

30 August 2022

Very satisfied. Will use again if needed

Very satisfied. Will use again if needed

Ramona Andrews

29 August 2022

Very professional very fair and very reliable.These guys are very knowledgeable and I would use them again

Very professional very fair and very reliable.These guys are very knowledgeable and I would use them again

Joseph Krizen

29 August 2022

The technician showed up on time, diagnosed the problem, gave an accurate quote. Was back the day with the...read more

The technician showed up on time, diagnosed the problem, gave an accurate quote. Was back the day with the correct part and made the repair in less than 30 minutes

Alejandra Garcia

26 August 2022

Pablo M was GREAT! He arrived an hour earlier which was great, and was able to resolve the issue...read more

Pablo M was GREAT! He arrived an hour earlier which was great, and was able to resolve the issue with our fridge! Thanks to Smart Appliances!

Robert Kimsey

26 August 2022

FIVE STARS ALL THE WAY

FIVE STARS ALL THE WAY

anthony hreglia

25 August 2022

Called with a broken freezer door . They came within 2 hrs . Pablo was my tech , he...read more

Called with a broken freezer door . They came within 2 hrs . Pablo was my tech , he was very nice , and knew what he was doing. Couldnt have been more satisfied . Highly recommend

Bob Dalzell

25 August 2022

Showed up on time and did an excellent job. Would definitely use again

Showed up on time and did an excellent job. Would definitely use again

Molly Mentges

24 August 2022

Our dryer was tripping the fuse box. I called Smart Appliance Service but they were closed. I was able...read more

Our dryer was tripping the fuse box. I called Smart Appliance Service but they were closed. I was able to easily book my appointment online. When they reopened they called to find out more details about my dryer. Someone came out at the scheduled time. Got right to work and found the problem. The black hanging wire was not connected and needed reconnected as it was causing the trip in the fuse box. As you can see in the picture this is what it looked like after he took it apart and was showing me what the issue was. He fixed the hanging wire and put everything back together. The dryer is back to its old self again! This dryer has been repaired by them multiple times now and both times they were able to fix it at a price that was affordable. I am thankful for the team and their knowledge

Mark Sprague

23 August 2022

Technician is very professional and knowledgeable. Explained what he was doing and why. I would definitely use this service...read more

Technician is very professional and knowledgeable. Explained what he was doing and why. I would definitely use this service again.

Andy Stretch

22 August 2022

I was having repeated issues with the freezer in my fridge. I was able to get Alex out within...read more

I was having repeated issues with the freezer in my fridge. I was able to get Alex out within 4 hours who was not only able to help fix my problem but educate me on the cause, clearing certain lines, and even about different fridge brands with things you'll never see on the sticker. I know who I'm going to call next, and I know what brand fridge I'm not going to get next...

Marci Murray

22 August 2022

The technician Alex did a wonderful job diagnosing our washing machine problem.

The technician Alex did a wonderful job diagnosing our washing machine problem.

Karen Kovac

22 August 2022

Service was great! Scheduled appt for within a few hrs of call. Andy C was courteous and professional- thank...read more

Service was great! Scheduled appt for within a few hrs of call. Andy C was courteous and professional- thank you

G Wilson

22 August 2022

I would definitely use Smart Appliance Services again. I called mid morning and someone was here by early afternoon....read more

I would definitely use Smart Appliance Services again. I called mid morning and someone was here by early afternoon. My dryer was repaired and an estimate will be sent to me for a future repair if needed. Great experience. Thank you.

Mike Tapp

22 August 2022

Issues with our fridge Saturday. Called Smart Appliance Monday and their technician Andy was at our house the same...read more

Issues with our fridge Saturday. Called Smart Appliance Monday and their technician Andy was at our house the same morning. He diagnosed and repaired it by noon. Very professional, polite and explained what the issues were before the repair. I would highly recommend.

Kelly Legate

18 August 2022

Alex was very professional and helpful. He explained exactly what needed to be fixed. He showed me before and...read more

Alex was very professional and helpful. He explained exactly what needed to be fixed. He showed me before and after photos and had the repair completed in less than an hour. It's been 3 days and so far everything works perfectly. It was pricey but I am grateful for their services. Thank you!

Ivonne Valero

17 August 2022

Very good tech. I paid the diagnostics and then I was able to purchase the part and repair myself

Very good tech. I paid the diagnostics and then I was able to purchase the part and repair myself

Raina Jones

16 August 2022

Arrived on time. Friendly and professional. Done in 30 minutes

Arrived on time. Friendly and professional. Done in 30 minutes

Mo Abulaban

16 August 2022

Great job

Great job

Mike Kellestine

15 August 2022

Fantastic 😍

Fantastic 😍

Nicole Wahl

15 August 2022

Called to have ice maker looked at- they got me in same day, right on time, had the part...read more

Called to have ice maker looked at- they got me in same day, right on time, had the part to fix and fixed it in the one appointment. Showed me what was wrong and where. Very professional and I will use again.

John Murray

15 August 2022

Came back out to revisit an issue,Appreciative!

Came back out to revisit an issue,Appreciative!

Steven Ellis

15 August 2022

On time and work done within the hour

On time and work done within the hour

Donna Cooper

15 August 2022

Very knowledgeable, on time, great prices and service.

Very knowledgeable, on time, great prices and service.

Eric Nielsen

15 August 2022

Awesome service. Timely was able to diagnose and fix in the same day. Alex was the best. Highly recommended.

Awesome service. Timely was able to diagnose and fix in the same day. Alex was the best. Highly recommended.

Jean sinatro

13 August 2022

I went online to make appointment, Alex was here within 4 hours. Service was great, received texts when Alex...read more

I went online to make appointment, Alex was here within 4 hours. Service was great, received texts when Alex was on his way. Great job👍🏻

franzine von

11 August 2022

Super fast. A little ou my budget but he was fast and great

Super fast. A little ou my budget but he was fast and great

Cherie OConnor

09 August 2022

Pablo fixed my frozen fan in my Samsung Fridge. He was very polite, professional and helped he take everything...read more

Pablo fixed my frozen fan in my Samsung Fridge. He was very polite, professional and helped he take everything out of fridge.Reasonably priced. I would highly recommend Pablo and Smart Appliance

John Garrigues

09 August 2022

Good job—Andy was great

Good job—Andy was great

Terry Hamelynck

09 August 2022

Very quick and efficient

Very quick and efficient

Pam Williams

08 August 2022

The technician was very knowledgeable and determined to get the repair completed correctly. The staff member on the phone...read more

The technician was very knowledgeable and determined to get the repair completed correctly. The staff member on the phone was very kind and courteous and there was very good communication from the company about the appointment time and when they were en route. They were upfront about pricing before they proceeded with any work. I would definitely use this company again for my appliance repair needs.

Brian Waechter

08 August 2022

repair was made in a timely manner and I was kept up to date with timing of arrival

repair was made in a timely manner and I was kept up to date with timing of arrival

Anne Snodgrass

05 August 2022

It was excellent service. Was able to fixed the problem

It was excellent service. Was able to fixed the problem

Cora Redix

05 August 2022

Arrived on time, very professional and polite. Dryer is working like new!

Arrived on time, very professional and polite. Dryer is working like new!

Kurt Gawlik

05 August 2022

The technician was efficient and quick. He did an excellent job explaining what went wrong and how to avoid...read more

The technician was efficient and quick. He did an excellent job explaining what went wrong and how to avoid it in the future. A highly recommend Smart Appliance Services!

Edward Fagan

04 August 2022

Your service repairman was quick and helpful.

Your service repairman was quick and helpful.

Rhonda Des

04 August 2022

Same day service and punctual and repaired the appliance well

Same day service and punctual and repaired the appliance well

Rhonda Desislets

04 August 2022

Same day service and actually arrived early. Would use this company again

Same day service and actually arrived early. Would use this company again

Terri Higgins

04 August 2022

They were available next day, received my part in one day & finished! Highly recommend!

They were available next day, received my part in one day & finished! Highly recommend!

Justin Lewis

03 August 2022

I called at 8:30 a.m. Pablo came by at noon. He gave me the problem for the dishwasher, let...read more

I called at 8:30 a.m. Pablo came by at noon. He gave me the problem for the dishwasher, let me take a picture of his solution in case I wanted to find the part and/or install it myself, then on the way out told me that my 2nd refrigerator would work again if I only defrosted it. He was right. Also professional, down-to-business, earnest, and honest. $89 instead of buying a new dishwasher

John Gough

03 August 2022

Great folks, no BS . Will call again

Great folks, no BS . Will call again

James Rice

02 August 2022

We called “Smart Appliance Services to fix the problems another company caused. Vitaliy came as fast as anybody ever...read more

We called “Smart Appliance Services to fix the problems another company caused. Vitaliy came as fast as anybody ever has he was very professional reasonably priced and very honest. We will ONLY call Smart Appliance Repair from now on. We used “WeFix” previously and learned NEVER to us them again.

Don Gibson

01 August 2022

Vitaliy K was my repairman, and I could not have been more pleased. The repair required a new belt...read more

Vitaliy K was my repairman, and I could not have been more pleased. The repair required a new belt which needed to be ordered. To my great surprise and pleasure, I was given the option of having him order the belt or allowing me to order it via Amazon and thus saving me $60+. Once it arrived, he was out within a couple of hours and promptly repaired the dryer.

Mary Jane Houk

01 August 2022

was happy with the job

was happy with the job

Sharon Seiden

01 August 2022

The coordinator of appointments was polite, informative and professional. The service person arrived early. He found the problem with...read more

The coordinator of appointments was polite, informative and professional. The service person arrived early. He found the problem with the refrigerator and fixed. He explained to the tenant what has to be done so It does not happen again. I was very pleased with service and would recommend them.

Jon Smith

01 August 2022

Professional, knowledgeable, and efficient. Would use them again in the future.

Professional, knowledgeable, and efficient. Would use them again in the future.

Denise Irwin

01 August 2022

Loved this appliance repair service- quick appointment time, Pablo was prompt, friendly & most important- was able to fix...read more

Loved this appliance repair service- quick appointment time, Pablo was prompt, friendly & most important- was able to fix our dishwasher without a high cost! Would definitely use this service again.

Brittany Carpenter

01 August 2022

Needed my ice maker/water dispenser looked at. Scheduling appointments was so easy and availability was great. Was able to...read more

Needed my ice maker/water dispenser looked at. Scheduling appointments was so easy and availability was great. Was able to get the problem diagnosed quickly and turn around time for repair was quick as well. Tech and office staff are all awesome. Hopefully won’t need you again anytime soon 😂 but would absolutely recommend

Sirikhan Aisha

01 August 2022

Such a nice company, from the phone call to request service to the service itself. Vitaliy was amazing and...read more

Such a nice company, from the phone call to request service to the service itself. Vitaliy was amazing and very helpful. Would highly recommend !

Mike Camacho

28 July 2022

Pablo found the problem right away and fixed it. Very knowlegable

Pablo found the problem right away and fixed it. Very knowlegable

Tamara Matthews

28 July 2022

Quick service and knowledgeable service

Quick service and knowledgeable service

Cameron Shoaf

26 July 2022

Vitaliy did a great job and was very helpful in fixing the problem with our refrigerator. I will definitely...read more

Vitaliy did a great job and was very helpful in fixing the problem with our refrigerator. I will definitely use them again for service!

Margaret Nickerson

25 July 2022

I think the services are great. I have used them for my oven and washer and both technicians were...read more

I think the services are great. I have used them for my oven and washer and both technicians were on time and polite and best of all fixed my appliances

Daniel Brizzi

22 July 2022

Thank you for the help and diagnosis of what's going on with my LG front loader washing machine. Andy...read more

Thank you for the help and diagnosis of what's going on with my LG front loader washing machine. Andy was the technician who came out. He was polite and thorough with addressing all my concerns , even with the dryer mounted on top so i can easily remove the bracket now. He was on time which is nice so I wasnt waiting around all afternoon.

Joyce Ranahan

21 July 2022

Pablo arrived early. He was good and explained what the problem was and how he fixed it. Thank you...

Pablo arrived early. He was good and explained what the problem was and how he fixed it. Thank you...

James Gash

20 July 2022

Alex was Very professional and helpful

Alex was Very professional and helpful

Pamela Cody

18 July 2022

Very professional and friendly

Very professional and friendly

Sandra Daum

13 July 2022

I was very pleased with their service and would highly recommend them. They were able to fix my dishwasher....read more

I was very pleased with their service and would highly recommend them. They were able to fix my dishwasher. 5 star

Rosemary Folk

12 July 2022

Excellent installation of microwave

Excellent installation of microwave

Wayne Lacognata

11 July 2022

Technician was wonderful, very polite and helped us with our issue

Technician was wonderful, very polite and helped us with our issue

Bob Turnbull

11 July 2022

Repair was professional-service person was polite, informative, trustworthy

Repair was professional-service person was polite, informative, trustworthy

Michael Hitchens

11 July 2022

Smart Appliance Service was extremely thorough and professional. They sent multiple techs to check up to see if the...read more

Smart Appliance Service was extremely thorough and professional. They sent multiple techs to check up to see if the repair was done properly. I highly recommend Smart Appliance as I was very impressed.

Necie Pearson

11 July 2022

The handle on my Samsung freezer broke, and the seal on thr freezer was loose causing frost in the...read more

The handle on my Samsung freezer broke, and the seal on thr freezer was loose causing frost in the freezer. The repairman was on time. Polite. Quick. The price was reasonable. Thank you.

Del Goforth

10 July 2022

Alex repaired my Refrigerator and did a wonderful job. I would recommend smart appliance service to anyone

Alex repaired my Refrigerator and did a wonderful job. I would recommend smart appliance service to anyone

david lyons

09 July 2022

Technician arrived on time and was very professional. Explained the repairs needed and provided a detailed estimate. Highly recommended.

Technician arrived on time and was very professional. Explained the repairs needed and provided a detailed estimate. Highly recommended.

Michael Rauchway

09 July 2022

Prompt diagnosis of malfunctionExpert repair and fair pricing

Prompt diagnosis of malfunctionExpert repair and fair pricing

Elaine Patenaude

07 July 2022

Technician was knowledgeable and courteous. We would definitely call this firm again

Technician was knowledgeable and courteous. We would definitely call this firm again

Paul Sorice

05 July 2022

Company is great! They are very thorough, polite, and professional. Pablo the tech came out and checked everything, listened...read more

Company is great! They are very thorough, polite, and professional. Pablo the tech came out and checked everything, listened the my comments and took the appropriate actions. Will use them in the future for all my appliance repairs

frank spalitto

04 July 2022

DID A GREAT JOB.VERY SATISFIED.

DID A GREAT JOB.VERY SATISFIED.

Elizabeth Seiber

04 July 2022

Fixed my refrigerator and ice maker without trying to rip me off. Another place told me it was my...read more

Fixed my refrigerator and ice maker without trying to rip me off. Another place told me it was my compressor without even looking at it! The repair was quick and easy.

Adam Jerger

30 June 2022

Smart Appliance Services were a pleasure to do business with. They made an appt within a reasonable time of...read more

Smart Appliance Services were a pleasure to do business with. They made an appt within a reasonable time of my initial call. They only needed a 1 hour window. The technician arrived on time, was very friendly and explained everything well to me. The repair was done quickly and has been working fine since

Moto Ranch

30 June 2022

Quick and friendly service!

Quick and friendly service!

Alex kales

28 June 2022

Efficient, knowledgeable and on time.Thank you very much

Efficient, knowledgeable and on time.Thank you very much

Gulf Gardens

28 June 2022

They came quickly, they repaired the appliance( had to order a part but it all came in quickly, and...read more

They came quickly, they repaired the appliance( had to order a part but it all came in quickly, and repair was done professionally…

Laurie Stogniew

23 June 2022

Called in the AM. Andy came by within 2 hours and after diagnosing I needed a new compressor, Alex...read more

Called in the AM. Andy came by within 2 hours and after diagnosing I needed a new compressor, Alex was in and out 3 hours later and my refrigerator was back up and running! I highly recommend staying away from LG appliances. This is the second appliance I have had to have major service on in the 3 years since they were purchased. The service crew was very professional and informed me on estimated arrival times throughout the day. I would highly recommend!

Megan Schuyler

22 June 2022

Service was excellent. They were able to come out same day, only an hour or two after I originally...read more

Service was excellent. They were able to come out same day, only an hour or two after I originally called. The guy was super nice, fixed my dryer, and gave it a little cleaning. Thank you!

Kathy Kulesa

22 June 2022

Smart Appliance was able to come the day after I called. They came and diagnosed the problem . They...read more

Smart Appliance was able to come the day after I called. They came and diagnosed the problem . They were able to come back in a few days to fix our washing machine. Paolo was very nice and thorough! I would highly recommend them!!

Linda Heagney

21 June 2022

I called on a Friday and they came out and immediately were able to diagnose the problem. The repairman...read more

I called on a Friday and they came out and immediately were able to diagnose the problem. The repairman was back Monday morning to install the part that was needed. Very good service

James Murphy

21 June 2022

Very knowledgeable and patient

Very knowledgeable and patient

Rick Granzow

20 June 2022

Vitaly came by and looked at my refrigerator and diagnosed it very fast. Took the time to show me...read more

Vitaly came by and looked at my refrigerator and diagnosed it very fast. Took the time to show me exactly what he saw and what the problem was an allowed me to make an educated decision on what my next steps were. I’ve never used this company before, but I will use them again.

Rocky hamelin

20 June 2022

Andy was great he solved the problem i would request him next time

Andy was great he solved the problem i would request him next time

June Entwistle

18 June 2022

Fantastic. Efficient. Pleasant. Clean. Respectful. Patient.What more can I say. I'll hire only them from now on

Fantastic. Efficient. Pleasant. Clean. Respectful. Patient.What more can I say. I'll hire only them from now on

Rod Collman

17 June 2022

"I called for appointment and they were onsite within 2 days at 8am. Alex was the technician and he...read more

"I called for appointment and they were onsite within 2 days at 8am. Alex was the technician and he was polite, professional and a very knowledgeable service provider.

Cynthia Hayes

16 June 2022

My refrigerator freezer in the garage went out and I was so worried that I would lose all the...read more

My refrigerator freezer in the garage went out and I was so worried that I would lose all the food but I called Smart appliance services and they came out the very first thing that morning turns out it was just a blocked fan they could’ve said it was anything else and I would not have known the difference at any rate very impressed with the service man his name was Pablo, Professional and trustworthy I would highly recommend this company

Debra Brengle

16 June 2022

Repairman Vitalie came to look at refrigerator and service was wonderful very professional thank you!

Repairman Vitalie came to look at refrigerator and service was wonderful very professional thank you!

Lauren Pack

15 June 2022

They provided same day service, the service call was reasonable, the technician (Vitaly) arrived on time, was extremely professional...read more

They provided same day service, the service call was reasonable, the technician (Vitaly) arrived on time, was extremely professional and knowledgeable. I would highly recommend. Will definitely use them again in the future should the need arise

Ben Wilson

14 June 2022

Prompt, professional and clearly diagnosed the problem and offered detailed solutions. Highly recommended

Prompt, professional and clearly diagnosed the problem and offered detailed solutions. Highly recommended

Brian Trimble

08 June 2022

Knowledgeable service Technician, on time, helpful staff on phone, same day appointment and good price for the service’s. Highly...read more

Knowledgeable service Technician, on time, helpful staff on phone, same day appointment and good price for the service’s. Highly recommended them for all small appliance repair needs. Give them a 5 star rating

Brian

07 June 2022

Outstanding service from start to finish

Outstanding service from start to finish

Kevin

06 June 2022

Vitally did great work. He found a short in the wiring that could have started a fire.

Vitally did great work. He found a short in the wiring that could have started a fire.

Scottie Forrester

04 June 2022

Quick, efficient service. Scheduled early morning, had someone before 11 & finished before Noon. TG that it wasn’t anything...read more

Quick, efficient service. Scheduled early morning, had someone before 11 & finished before Noon. TG that it wasn’t anything major. Would highly recommend. 👍🏻

Jessica Yuen

02 June 2022

Excellent Service! Thank you!

Excellent Service! Thank you!

Calvin Barreto

31 May 2022

They were able to schedule, diagnose, order parts, and repair within only a few days. That seemed pretty fast....read more

They were able to schedule, diagnose, order parts, and repair within only a few days. That seemed pretty fast. Definitely knowledgeable.

Almer Hargrave

31 May 2022

My refrigerator was not cooling. They repaired it quickly and it works again.

My refrigerator was not cooling. They repaired it quickly and it works again.

Will Delaney

30 May 2022

Great job

Great job

Robert L LaMonde

30 May 2022

Very prompt and excellent service. Would recommend.

Very prompt and excellent service. Would recommend.

Christopher Johnson

27 May 2022

Pablo is wonderful. On time, knowledgeable . I’m extremely pleased and would highly recommend.

Pablo is wonderful. On time, knowledgeable . I’m extremely pleased and would highly recommend.

Donna

26 May 2022

Prompt, knowledgeable & professional. Very satisfied.

Prompt, knowledgeable & professional. Very satisfied.

Karen

26 May 2022

Andy was great came on time very pleasant. I called last minute as I was leaving and they came...read more

Andy was great came on time very pleasant. I called last minute as I was leaving and they came the next day. Great service. Would recommend and use again

Carlos Velez-Munich

25 May 2022

Still waiting for part to finish the service call

Still waiting for part to finish the service call

Joseph Ward

25 May 2022

Everyone involved with this repair were very professional and friendly. The person I spoke with to schedule the repair...read more

Everyone involved with this repair were very professional and friendly. The person I spoke with to schedule the repair was extremely accomodating and understanding.The repairman was on time and very knowledable.I highly recommend this business for appliance repairs

Charles Williams

24 May 2022

My first time using Smart Appliance Service and would not hesitate to use them again. I would request to...read more

My first time using Smart Appliance Service and would not hesitate to use them again. I would request to have the same tech, Alex, again. He was punctual, showed complete confidence and knowledge of his profession and does not give up. He will analyze a difficult situation until he finds the problem and corrects it. A true professional!

Kirstie Kincaid

24 May 2022

They were at my house within a couple hours of my call & fixed in an hour what I...read more

They were at my house within a couple hours of my call & fixed in an hour what I had been waiting a month for. Truly great service!

Sarah

23 May 2022

"From start to finish, the whole experience was wonderful. It was easy to get someone on the phone, I...read more

"From start to finish, the whole experience was wonderful. It was easy to get someone on the phone, I was scheduled for same day service, and my washer is now fixed! HIGHLY recommend this company! Thank you 😊Now to do the 6 loads of laundry lol

Kirstie Kincaid

23 May 2022

They arrived within a couple hours of my call, they were so kind to fit me in to their...read more

They arrived within a couple hours of my call, they were so kind to fit me in to their schedule because they knew I’d been waiting a month. This man repaired in one hour what I had been waiting a month for - & was incorrectly diagnosed by another company. Could not be more pleased!

dgg400e

19 May 2022

After throwing away so. much. food. and trying unsuccessfully to get Sears to honor my valid extended warranty, I...read more

After throwing away so. much. food. and trying unsuccessfully to get Sears to honor my valid extended warranty, I was truly pleasantly surprised to cold-call Smart Appliance and reach a personable, professional representative. The repairman, Vitaliy, was at my house within an hour of my frantic phone call regarding my warm refrigerator. Vitaliy diagnosed, then Alex came to the house to confirm a correct diagnosis, parts were ordered, and the refrigerator was working the next day. Wow. Professional, courteous, and quick. Amazing. I would absolutely recommend this company to anyone

Teresa Bainton

17 May 2022

When my refrigerator died, I called for an appointment in the morning. They were able to accommodate me by...read more

When my refrigerator died, I called for an appointment in the morning. They were able to accommodate me by noon. Alex was able to find the problem immediately and promised to come back with the new part after he finished his other appointments for the day. He came back and the refrigerator has been cooling ever since! Alex was courteous, professional, knowledgeable and very neat. I will ask for him in the future if I ever need any other repairs.

T

16 May 2022

They were great! When my refrigerator broke down, I was able to get an appointment within hours. Alex was...read more

They were great! When my refrigerator broke down, I was able to get an appointment within hours. Alex was very professional, courteous and knowledgeable. He made a point of coming back that afternoon, with the part and fixing my dead refrigerator. Thanks, Alex!

Jennie

16 May 2022

Great job Alex

Great job Alex

Noaa B

16 May 2022

I called for a refrigerator repair and they had an availability the next day. A tech came on time...read more

I called for a refrigerator repair and they had an availability the next day. A tech came on time and diagnosed the issue and was able to repair it on the spot. It was just a shorted cable which the tech switched. All in all it was over in 30 minutes and the fridge has been working well since. The one thing I will say is that they are expensive. $260 just to replace a cable is really high in my eyes, but I had no other choice. Nonetheless, it was quick and professional. Next time, I may just but a new used fridge which is almost the same

Susan

16 May 2022

The tech arrived promptly and knew exactly what to do! They were a few dollars more than some of...read more

The tech arrived promptly and knew exactly what to do! They were a few dollars more than some of the competitors...however...worth the extra money as they performed their tasks and could fix our problem promptly.

Javier Perez

14 May 2022

The technician arrived on time was very helpful and patient and he really tried to solve the problem. Excellent!

The technician arrived on time was very helpful and patient and he really tried to solve the problem. Excellent!

Todd Myrick

12 May 2022

Arrived on time, diagnosed situation, had part on truck, fixed quickly and neatly. Could not ask for more.

Arrived on time, diagnosed situation, had part on truck, fixed quickly and neatly. Could not ask for more.

Michael Harman

12 May 2022

High quality of work! Knowledgeable, fast and efficient

High quality of work! Knowledgeable, fast and efficient

Cheryl Pachell

10 May 2022

Pablo showed up in time. Was communicative and was successful in finding a special charm that was trappedInside my...read more

Pablo showed up in time. Was communicative and was successful in finding a special charm that was trappedInside my washer. He went above and beyond.

Greg

05 May 2022

Prompt, professional service. Repair completed the I called in

Prompt, professional service. Repair completed the I called in

Loretta Somogyi

04 May 2022

They were prompt and efficient

They were prompt and efficient

Sidney Westlake

02 May 2022

Prompt and professional service!

Prompt and professional service!

Roberta Connelly

02 May 2022

Pablo was great, punctual, well informed. I am waiting for part to arrive so I can call yo get...read more

Pablo was great, punctual, well informed. I am waiting for part to arrive so I can call yo get him to install it

Peter Thomas

02 May 2022

Very courteous and knowledgeable. Would definitely call again.

Very courteous and knowledgeable. Would definitely call again.

J

02 May 2022

Friendly, knowledgeable and efficient. Would recommend and use their services again

Friendly, knowledgeable and efficient. Would recommend and use their services again

Minta Meyer

29 April 2022

Same day service, friendly office manager.Andy was very knowledgeable, thorough and professional. Will definitely call again!

Same day service, friendly office manager.Andy was very knowledgeable, thorough and professional. Will definitely call again!

Agapito Santos

28 April 2022

Crew was precise. efficient, and competent . Good job.

Crew was precise. efficient, and competent . Good job.

Tabitha

26 April 2022

Excellent!When I set up the appointment for my broken dryer they said the technician would be here between 9-10...read more

Excellent!When I set up the appointment for my broken dryer they said the technician would be here between 9-10 am the next day. He arrived 9am sharp and was done within 10 minutes! Very friendly and professional! Great service and price!

Rhonda Hufman

26 April 2022

Great service

Great service

Joe

25 April 2022

Quick response and a quality job. I would highly recommend!!

Quick response and a quality job. I would highly recommend!!

Mili Banerjee

25 April 2022

My cooking range oven door was not working properly . Alex came and fixed it so it continues to...read more

My cooking range oven door was not working properly . Alex came and fixed it so it continues to work and gave his honest suggestions and saved me from buy a new cooking range immediately. Nice guy

Prem Thomas

20 April 2022

Andy was super quick and efficient in diagnosing our gas stove top repair. Had to wait a couple days...read more

Andy was super quick and efficient in diagnosing our gas stove top repair. Had to wait a couple days for parts, but everything is working great.

Steve Clough

19 April 2022

Excellent company. They did a great job. Friendly, timely, and very professional. I highly recommend them for your appliance...read more

Excellent company. They did a great job. Friendly, timely, and very professional. I highly recommend them for your appliance repair.

Martin Romo

18 April 2022

They were Prompt. They showed up exactly when they said they would. And when they said they would be...read more

They were Prompt. They showed up exactly when they said they would. And when they said they would be back the next day with the part that my refrigerator needed. With my surprise they came back the same day . I'm very glad that I choose them to repair my refrigerator.

Polly Hewitt

18 April 2022

Excellent Customer Service by Vitaliy. Too much to repair micro even if part was available. Will be using Smart...read more

Excellent Customer Service by Vitaliy. Too much to repair micro even if part was available. Will be using Smart Appliance Service to install new micro.

Francisco C

13 April 2022

The technician was extremely compentent and professional. They ordered the part and was bag within the morning the day...read more

The technician was extremely compentent and professional. They ordered the part and was bag within the morning the day after next and finished the repair. Great communication and the entire experience was easy. Thank you!

Suzanne

12 April 2022

When we had a problem with our washer, Smart Appliance was the only company that responded immediately and came...read more

When we had a problem with our washer, Smart Appliance was the only company that responded immediately and came out that afternoon. Professional and fairly priced. Excellent service!

Sharon Ouellette

12 April 2022

Alex K was very professional, efficient and was able to answer the questions we had about our washer performance....read more

Alex K was very professional, efficient and was able to answer the questions we had about our washer performance. Definitely recommend him and this company

Paul

11 April 2022

Repair man was great but over priced for 45 minutes work

Repair man was great but over priced for 45 minutes work

Tiff Hofstetter

11 April 2022

Easy scheduling, friendly phone etiquette, and Alex our repairman was thorough and quick

Easy scheduling, friendly phone etiquette, and Alex our repairman was thorough and quick

Laura Cox

08 April 2022

Service guy very thorough and diagnosed problem. Very an expensive part and labor, not worthit. Also diagnose and call...read more

Service guy very thorough and diagnosed problem. Very an expensive part and labor, not worthit. Also diagnose and call is $119 little pricy but if you decide to repair, it is applyed toward total cost

Tyree Mingiazss

07 April 2022

Awesome

Awesome

Raymond Jones

05 April 2022

Smart" Appliance Service. After describing my issue in gory detail to a gal she scheduled me for an appointment...read more

Smart" Appliance Service. After describing my issue in gory detail to a gal she scheduled me for an appointment for the very next morning. Awesome! I rearranged my work schedule to accommodate the 9-10 arrival AS WELL AS relocate my dogs. I got both text an email confirmations. About 30min before I was expecting the tech I get another phone call from the "Smart" company asking about my issues and that they would like to schedule for a tech to come out. Um... What? As if I didn't already explain everything once (gory deets, remember?) and was already expecting someone at my house soon. No, that wasn't happening. The "actual" soonest was in the late afternoon... which destroyed the rest of my plans for work and the day. Not even a coupon, cookie, or consideration for my inconvenience. New ETA: 3-4. I got a text at 2:30 stating my tech was on his way, but I already knew that -- because he'd been in my house for 15m already. Did I mention my dogs are insane? I didn't have time to coordinate their removal. Oh well.Company Communication: 1/5 starsAndy C: 5/5 stars on the diagnosis and repair

Jon Peiffer

04 April 2022

I called after I was not able to correct the problem. I was able to get an appointment same...read more

I called after I was not able to correct the problem. I was able to get an appointment same day and Alex showed up within the timeframe allotted and was able to decipher the issue. I already had the parts so just had the labor fee. Good knowledge earned thank you.

Bill

30 March 2022

Good job. On time. On price

Good job. On time. On price

Patricia Hoffman

29 March 2022

They arrived first thing in the morning as promised, diagnosed them problem and came back the same day and...read more

They arrived first thing in the morning as promised, diagnosed them problem and came back the same day and replaced the part.

Gail Holden

29 March 2022

Getting the appointment was not easy but the technician who turned up knew what he was doing and fixed...read more

Getting the appointment was not easy but the technician who turned up knew what he was doing and fixed the dryer quickly.

Theo

28 March 2022

The Smart Appliance team was both effective and efficient. They made what appeared to be a hard job look...read more

The Smart Appliance team was both effective and efficient. They made what appeared to be a hard job look easy. I was very pleased with their work and would recommend them.

Scott Fornwall

22 March 2022

What a great experience! The installer, Alex was early, professional and experienced. He did a great job installing our...read more

What a great experience! The installer, Alex was early, professional and experienced. He did a great job installing our wall oven. When other installers left us hanging, Smart Appliance Services saved us. Thank you!

Alyssa Perry

22 March 2022

Highly recommend Vitaliy!

Highly recommend Vitaliy!

Steve Norton

21 March 2022

The gentleman was professional and got things straightened out. No problem one week out. A well run operation as...read more

The gentleman was professional and got things straightened out. No problem one week out. A well run operation as well. The staff that answers calls were polite and got stuff done

Arben

21 March 2022

Good job

Good job

Fiona Potter

21 March 2022

Professional and on time. Very nice technician.

Professional and on time. Very nice technician.

jacqueline kouri

18 March 2022

Efficient and took times to explain.

Efficient and took times to explain.

Marcia Cohen

16 March 2022

Pablo fixed my ice maker quickly and effectively. Thank you, Pavel and Smart Appliance Services.

Pablo fixed my ice maker quickly and effectively. Thank you, Pavel and Smart Appliance Services.

L.Wilson

16 March 2022

Alex did a thorough inspection and found no problems, which is wonderful. He was on time and was very...read more

Alex did a thorough inspection and found no problems, which is wonderful. He was on time and was very professional. I will certainly use your services again and tell others as well!

John Gill

16 March 2022

Arrived on time and quickly diagnosed the problem! Tech was courteous and very professional.

Arrived on time and quickly diagnosed the problem! Tech was courteous and very professional.

Steve Guttenplan

15 March 2022

Alex was very knowledgeable and very helpful. Diagnosed my 2 issues quickly and helped me determine how to deal...read more

Alex was very knowledgeable and very helpful. Diagnosed my 2 issues quickly and helped me determine how to deal with them.

Thomas H Waterman

14 March 2022

Fair, quick and competent

Fair, quick and competent

JEAN MCCULLOCH

14 March 2022

EVERYTHING WENT WELL. TECH WAS ON TIME AND HANDLED THE PROBLEM EFFECIENTLY.

EVERYTHING WENT WELL. TECH WAS ON TIME AND HANDLED THE PROBLEM EFFECIENTLY.

Peggie Marks

14 March 2022

Service was excellent!! They Took time and care to solve the problem. This was much appreciated and I Highly...read more

Service was excellent!! They Took time and care to solve the problem. This was much appreciated and I Highly recommend them!! Thank you!!,❤️

Kristina C.

11 March 2022

Reliable, accommodating, excellent staff. Highly recommended.

Reliable, accommodating, excellent staff. Highly recommended.

Beth Fleischman

07 March 2022

Very courteous, on time, professional. Diagnosed my problem and advised to replace rather than expensive repair. I will use...read more

Very courteous, on time, professional. Diagnosed my problem and advised to replace rather than expensive repair. I will use them again

Vinson Morgan

05 March 2022

Repaired my washing machine, very professional

Repaired my washing machine, very professional

Kara Steinman

04 March 2022

Alex was very knowledgeable and gave us good advice about whether to repair or replace our oven. He also...read more

Alex was very knowledgeable and gave us good advice about whether to repair or replace our oven. He also let us know of all possible causes of the problem, which we were able to research to feel confident about making a good decision

Charmaine Hall

03 March 2022

Excellent service & very timely.

Excellent service & very timely.

Carol

03 March 2022

They were very pleasant and professional I will call them again if I need any help with my appliances...read more

They were very pleasant and professional I will call them again if I need any help with my appliances I really like them

Chris P

01 March 2022

The technician made sure that my Smart LG washer worked properly. This company is very responsive is fair priced...read more

The technician made sure that my Smart LG washer worked properly. This company is very responsive is fair priced compared to other companies. They send you text messages before tech arrives. Definitely will be my main appliance repair company from now on

Jake Westfall

28 February 2022

Andy is a great tech! And a nice person!

Andy is a great tech! And a nice person!

Dayna Foster

28 February 2022

Got a text saying Pablo was on his way. He arrived in the scheduled hour window, quickly diagnosed the...read more

Got a text saying Pablo was on his way. He arrived in the scheduled hour window, quickly diagnosed the issue with the dishwasher, gave me options with approximate cost, and made the requested repair. Cost was reasonable. I’ll call them again if I need an appliance repair

Michael Wells

28 February 2022

So nice to work with an honest and fair company 😊👍 they scheduled, confirmed and showed up on time...read more

So nice to work with an honest and fair company 😊👍 they scheduled, confirmed and showed up on time and discovered that the repair was small and handled it accordingly, you always have to trust that they will treat you fair and after the professional service I received I can say that Smart Appliance Services did 👏👏👏 5 Stars for them!!!

Dixie Murphy

25 February 2022

My request was scheduled quickly, the repairman arrived at the scheduled time. He diagnosed the problem quickly.

My request was scheduled quickly, the repairman arrived at the scheduled time. He diagnosed the problem quickly.

Jeff Preus

23 February 2022

Very responsive company. Called on a Monday morning around 8:30 am and had an appointment window of 11:00 am...read more

Very responsive company. Called on a Monday morning around 8:30 am and had an appointment window of 11:00 am to noon. Technician performed a detailed inspection of my deep freezer (about 45 minutes) and found it working perfectly. Made some useful suggestions to monitor the performance and offered to come back out without a service charge if issues presented in the following week. Will certainly use them again.

Suzi Tingler

22 February 2022

Great!! Honest and nice. So grateful to find a good repair service!

Great!! Honest and nice. So grateful to find a good repair service!

Jim Cates

22 February 2022

Great job at diagnosing and replacing the compressor. Great job Pablo (diagnosis) and Alex (fixing the refrigerator)

Great job at diagnosing and replacing the compressor. Great job Pablo (diagnosis) and Alex (fixing the refrigerator)

Jordan Garcia

22 February 2022

Smart appliance service was quick, reliable and fairly priced in repairing my washer.

Smart appliance service was quick, reliable and fairly priced in repairing my washer.

Angela Garofalo

16 February 2022

Fantastic service, same day. Alex was honest and quick. I will use Smart Appliance Service for all my future...read more

Fantastic service, same day. Alex was honest and quick. I will use Smart Appliance Service for all my future needs. Price was very reasonable as well.

Michael Mazzaro

15 February 2022

Quick, efficient and courteous. Offered options that saved me money

Quick, efficient and courteous. Offered options that saved me money

Mike F

15 February 2022

Very polite, quick, and knowledgeable. There was good reason their online reviews are all great

Very polite, quick, and knowledgeable. There was good reason their online reviews are all great

Wayne Fraser

15 February 2022

When I called with a request for service, a repairman was schedled for later that day. Before arriving, Andy...read more

When I called with a request for service, a repairman was schedled for later that day. Before arriving, Andy sent a text to let me know rthat he was on his way. Andy was courteous, efficient and resolved our problem promptly. As he left, he presented my with a bill, which I paid through the company's payment app. I thought that the charge was fair. If needed, I would call Smart Appliance Services in the future.

Tammy Tiffany

14 February 2022

Excellent experience

Excellent experience

Keith Mercer

11 February 2022

Did a great job came right in assist the problem gave me an estimate they were on time very...read more

Did a great job came right in assist the problem gave me an estimate they were on time very professional the young man Alex nothing but the best I would refer thembest Appliance service center that I’ve had to use over the years

Sharon Warner

09 February 2022

On time, very polite and explained exactly what the problem was. He even explained and demonstrated how to remedy...read more

On time, very polite and explained exactly what the problem was. He even explained and demonstrated how to remedy problem if it should happen in the future.

Rick G

08 February 2022

Easy to set up online for a same day appointment. The tech Pablo is fantastic and represents the company...read more

Easy to set up online for a same day appointment. The tech Pablo is fantastic and represents the company very well. He was friendly and personable and answered all my questions with a smile. Highly recommend!

Ben and

08 February 2022

Honest and efficient. While they couldn’t fix my problem (it’s not related to my washer after all) they were...read more

Honest and efficient. While they couldn’t fix my problem (it’s not related to my washer after all) they were very through and efficient and honest. Arrived right in the middle of estimated time. Will call again if needed.

Bill Hyatt

07 February 2022

They fixed my refrigator same day I called, saved me from buying another which of which i could not...read more

They fixed my refrigator same day I called, saved me from buying another which of which i could not get delivery for two weeks.. very friendly and resonable priced

Jon Drossos

07 February 2022

Prompt response, on time, Vitily very professional. Reasonable service cost. Technician could have ordered and replaced parts unnecessarily, but...read more

Prompt response, on time, Vitily very professional. Reasonable service cost. Technician could have ordered and replaced parts unnecessarily, but he did not. So I appreciate his honesty.

Marianne Martin

05 February 2022

Alex was thorough in his assessment and found the problem that prior repair person never even bothered to try...read more

Alex was thorough in his assessment and found the problem that prior repair person never even bothered to try to determine. Said leak was because of full freezer (which was not the case)

Esther Ecuyer

04 February 2022

Pablo did an exceptional job on washer repair and was very professionalThank you!

Pablo did an exceptional job on washer repair and was very professionalThank you!

L Behr

03 February 2022

Enjoyed visit from Andy very much. Knowledgeable and easy to understand. Repair cost is economical, a third of what...read more

Enjoyed visit from Andy very much. Knowledgeable and easy to understand. Repair cost is economical, a third of what it would cost to buy a new one.

Dave Schweibold

02 February 2022

Found and fixed a problem with "snow" forming in the freezer of our KitchenAid refrigerator that a competitor could...read more

Found and fixed a problem with "snow" forming in the freezer of our KitchenAid refrigerator that a competitor could not resolve in two visits. Pablo was on time and professional. He listened to the history of trying to get this fixed and used some very creative techniques to diagnose and confirm the problem. Pablo fixed the problem in 30 mins. and only charged a very reasonable minor repair fee. First time we had used this company and will use them again and recommend them to others.

Joe Ennd

01 February 2022

Pablo was our service tech very kind and professional diagnosed the problem with the dishwasher right away and repaired...read more

Pablo was our service tech very kind and professional diagnosed the problem with the dishwasher right away and repaired itHe even pointed out a plumbing issue that I was unaware off , I highly recommend him and this company’s services , I will definitely use them again !!!

Mark

31 January 2022

Washer and dryer stacked install small laundry room but they were thorough careful and all around did a great...read more

Washer and dryer stacked install small laundry room but they were thorough careful and all around did a great job

Helen Burress

31 January 2022

Very efficient and satisfying job done by Andy the repairman !

Very efficient and satisfying job done by Andy the repairman !

Jesse Sam

30 January 2022

New part ordered so project not finished yet

New part ordered so project not finished yet

David Warren

28 January 2022

A technician was able to come the day I called, and though I spoke with a person, the documentation...read more

A technician was able to come the day I called, and though I spoke with a person, the documentation was quickly automated. Before I hung up, I received a text confirming the details of the service call. The tech arrived on time, worked in a professional manner, and clearly explained my options. I'm very happy with Smart Appliance Services

Thomas Murphy

24 January 2022

Diagnosed the problem, Fixed the issue. Great service

Diagnosed the problem, Fixed the issue. Great service

Cassidy Thompson

24 January 2022

Prompt, courteous service. Fair price

Prompt, courteous service. Fair price

Leslie

21 January 2022

So good!! Easy to schedule online with several options, Alex arrived on time and had the job finished in...read more

So good!! Easy to schedule online with several options, Alex arrived on time and had the job finished in less than a half hour. Very pleasant, capable and interesting young man. My husband was especially pleased with the price and value of services. Will use them again!

Damon Ball

20 January 2022

Pablo came by and diagnosed the control board issue and was able to fix it at a reasonable price

Pablo came by and diagnosed the control board issue and was able to fix it at a reasonable price

Greg Craig

19 January 2022

Diagnosed the problem w/ our fridge and fixed on the spot - Thank you!

Diagnosed the problem w/ our fridge and fixed on the spot - Thank you!

Whitney Roberts

18 January 2022

Thank you for prompt service call to my home! Repairman was super nice and very clean, even cleaning up...read more

Thank you for prompt service call to my home! Repairman was super nice and very clean, even cleaning up after himself which I told him was not necessary. My machine couldn’t be fixed but Max tried everything to see if he could make it work.Highly recommend!!

Mark J Goldman

17 January 2022

Alex was very responsive and perfomed the repair quickly and affectively

Alex was very responsive and perfomed the repair quickly and affectively

Michael Mahaffey

17 January 2022

Took a few minutes...Thank you!

Took a few minutes...Thank you!

Baybars Orsek

17 January 2022

Wonderful service guy. Not the cheapest service in town but Alex did go the extra mile to fix our...read more

Wonderful service guy. Not the cheapest service in town but Alex did go the extra mile to fix our problem and make sure our issue is fixed before he left!

Richard Yattaw

17 January 2022

Right on time. Very knowledgeable and fixed the problem . Excellent service

Right on time. Very knowledgeable and fixed the problem . Excellent service

Debbie Dean

14 January 2022

Called late Thursday & technician was out the next morning. Apt was for between 10/11 but got a text...read more

Called late Thursday & technician was out the next morning. Apt was for between 10/11 but got a text saying he was on his way around 9:15. Arrived ~9:45 & was done within an hour. I have dry laundry now!

Bill Poling

13 January 2022

We had an ongoing problem with a slight drip behind the refrigerator and low pressure on the water dispenser....read more

We had an ongoing problem with a slight drip behind the refrigerator and low pressure on the water dispenser. I had a couple of companies look at the problem but it persisted. Alex diagnosed the problem quickly. He explained the issue clearly so that I knew what was causing the problem and the repair needed. He ordered the part from LG and completed the repair two days later. Always on time, professional and highly knowledgeable. Very satisfied

Reggie Woo

13 January 2022

Really easy to make an appointment online quickly and they followed up with texts and a call. They did...read more

Really easy to make an appointment online quickly and they followed up with texts and a call. They did have to reschedule on me to the following Monday (from the originally scheduled Friday) but that can be expected during omicron. They diagnosed the problem with my fridge quickly and got it fixed within an hour.

Donald

13 January 2022

Prompt, efficient and very polite

Prompt, efficient and very polite

Thuy Pham

11 January 2022

Very prompt response within 24 hours during the busy Christmas holiday. I am so glad they got my washer...read more

Very prompt response within 24 hours during the busy Christmas holiday. I am so glad they got my washer to work right away.

Chad Copley

11 January 2022

The technician Paul was awesome. Super knowledgeable and very kind. Thank you for the great work

The technician Paul was awesome. Super knowledgeable and very kind. Thank you for the great work

Richard Murphy

10 January 2022

They know what they are doing. Good and friendly people who care about the customer. I'd call them again...read more

They know what they are doing. Good and friendly people who care about the customer. I'd call them again without worrying.

Deborah Olinger

04 January 2022

Professional, knowledgeable and on time. Highly recommend using Smart Appliance Services

Professional, knowledgeable and on time. Highly recommend using Smart Appliance Services

Nilda Rodriguez

04 January 2022

I was every happy with your Service!

I was every happy with your Service!

Elizabeth Kincade

03 January 2022

My dishwasher and refrigerator broke within 48 hours of each other. Another appliance repair place canceled on me that...read more

My dishwasher and refrigerator broke within 48 hours of each other. Another appliance repair place canceled on me that morning. Called Smart Appliances and they scheduled later that day. The technician was clean, personable and knowledgable about our brand of refrigerator and dishwasher. After assessing the refrigerator he was pretty sure it was the compressor but suggested we check the manufacturer's warranty. Sure enough the compressor was still covered. With regard to the dishwasher, he was knowledgeable and efficient, recognizing what was wrong and fixing it. Moreover, he left left no mess. Very, very pleased with Smart Appliances. Definitely recommend.

D Moore

31 December 2021

Called them for a last minute repair when another repair service bailed last minute. Showed up EARLY with only...read more

Called them for a last minute repair when another repair service bailed last minute. Showed up EARLY with only about 2 hrs notice. My washer is fixed and happily working :) However. I consider their price to be a bit high…. They charged $100 more than other quotes I received, and they charged me for a diagnostic even though I didn’t need one because I knew what was wrong (And told them on the phone in advance.) If I had more time/less of an emergency, I’d for sure go elsewhere! But - For fast repair on short notice the day before New Year’s Eve? AND he had to drive across town to get the necessary part? AND did it all before close of business? Yeah. They were awesome and really saved my life (even if they are a bit pricey.)

Alan Field

30 December 2021

Andy, the service guy, was prompt efficient polite and solve the problem very quickly. I would certainly call this...read more

Andy, the service guy, was prompt efficient polite and solve the problem very quickly. I would certainly call this company again.

Chris Tsantiris

29 December 2021

Smart Appliance Services came out quickly and fixed our dishwasher for a reasonable price

Smart Appliance Services came out quickly and fixed our dishwasher for a reasonable price

Dan B

28 December 2021

Very happy with Pablo's service today, he was super nice and honest. Really appreciate his work and honesty attitude!...read more

Very happy with Pablo's service today, he was super nice and honest. Really appreciate his work and honesty attitude! Thank you

William Dattisman

28 December 2021

Alex is superb. He has provided service for us on several different problems and is always well prepared and...read more

Alex is superb. He has provided service for us on several different problems and is always well prepared and extremely knowledgable

Beth Tonn

27 December 2021

I would definitely recommend Smart Appliance Services. The technician arrived on schedule, was courteous, knowledgeable, and got the job...read more

I would definitely recommend Smart Appliance Services. The technician arrived on schedule, was courteous, knowledgeable, and got the job done

Kalleen Marquise

27 December 2021

Alex and his trainee were kind, professional and on time. They were able to diagnose the problem, order the...read more

Alex and his trainee were kind, professional and on time. They were able to diagnose the problem, order the part, and come back out to repair our dishwasher in just 48 hours! We were blown away when so many other repair and home services are extremely backlogged right now. They also have a super easy to use online and phone scheduling service.

Nicole Whitaker

27 December 2021

Great and professional. Really works to get the job done

Great and professional. Really works to get the job done

Terilyn Bloniarz

23 December 2021

Pablo did a terrific job finding and analyzing our problem. He was knowledgeable and forthright on the appraisal. He...read more

Pablo did a terrific job finding and analyzing our problem. He was knowledgeable and forthright on the appraisal. He sent an estimate of what a new board would cost. He also gave us a hint as to what to do should it happen again. Should we decide to replace we will definitely call Smart Appliance Service. We called another agency who kept canceling and having us reschedule three times. So happy we found this service!!

Pace McDonald

21 December 2021

Very professional and knew exactly what to fix! Reasonable fees too.

Very professional and knew exactly what to fix! Reasonable fees too.

tmieczkowski

21 December 2021

Andy was right on time, professional, friendly, and I would use this service company again without hesitation. And I...read more

Andy was right on time, professional, friendly, and I would use this service company again without hesitation. And I would ask for Andy by name! Very good experience.

Paul Favata

21 December 2021

Smart responded to our call during Christmas week within 24 hrs. Andy was professional, friendly and helpful. We had...read more

Smart responded to our call during Christmas week within 24 hrs. Andy was professional, friendly and helpful. We had just moved everything and he also reconfigured the doors for us for ease of use

Catherine Cole

20 December 2021

Pablo is an excellent repairman and very kind

Pablo is an excellent repairman and very kind

Ellen Leger

20 December 2021

The two service persons were polite, Explain in detail what would be done. Gave options about costs - they...read more

The two service persons were polite, Explain in detail what would be done. Gave options about costs - they knew their trade. I was informed and learned

Jasmine Benjoya

18 December 2021

A very good experience. Pablo was terrific.He had to take whole stove apart to get to a faulty burner...read more

A very good experience. Pablo was terrific.He had to take whole stove apart to get to a faulty burner only to discover the stove is on its last legs . He then amazingly put it all back together again.He was kind and very professional and provided all necessary details. A pleasure to work with!

Louise Carter

17 December 2021

Reliable, on time, does a good job.I would highly recommend this service.

Reliable, on time, does a good job.I would highly recommend this service.

Eva Wajda

15 December 2021

Excellent service!

Excellent service!

Sherry Feijoo

14 December 2021

Smart Appliance Services responded very quickly with my request to repair my microwave oven,,, they dispatched technician (Alex) who...read more

Smart Appliance Services responded very quickly with my request to repair my microwave oven,,, they dispatched technician (Alex) who came out to look at the oven and quickly diagnosed the repair needed and offered us several options to take care of it,,, we will definitely use them again for future needs and will recommend them to our friends and family

Nancy Faucher Richardson

13 December 2021

Pablo was knowledgeable, courteous and very professional. Thank you

Pablo was knowledgeable, courteous and very professional. Thank you

Ray Cook

13 December 2021

Professional, Efficient, and quick. I would call Smart Appliance again for sure if I needed an appliance repaired. I...read more

Professional, Efficient, and quick. I would call Smart Appliance again for sure if I needed an appliance repaired. I recommend them.

J Walker

10 December 2021

Pablo is a very professional and knowledgeable serviceman. I’d definitely call this company again for future repairs

Pablo is a very professional and knowledgeable serviceman. I’d definitely call this company again for future repairs

Brian Hollenbeck

09 December 2021

Couldn’t believe how quickly they got here. Pablo was thourough and professional

Couldn’t believe how quickly they got here. Pablo was thourough and professional

doreen radich

07 December 2021

The technician, Andy was very professional, thorough and I am very pleased with the repair that he made to...read more

The technician, Andy was very professional, thorough and I am very pleased with the repair that he made to my refrigerator. I would highly recommend Smart Appliance to others, and will use them in the future should the need arise.

Sandy Chauncey

06 December 2021

Great service. Assessed the problem and recommended we call LG for warranty information. &1,000 compressor Very knowledgeable

Great service. Assessed the problem and recommended we call LG for warranty information. &1,000 compressor Very knowledgeable

Rosa K

06 December 2021

Alex diagnosed our wine cooler, he was very professional, explained the problem in detail, over all a great experience.Would...read more

Alex diagnosed our wine cooler, he was very professional, explained the problem in detail, over all a great experience.Would definitely recommend him, and use him again if needed

JoAnn

01 December 2021

Honest, thorough, pleasant. Will definitely call again if needed

Honest, thorough, pleasant. Will definitely call again if needed

Liz

30 November 2021

He just left left our home. The serviceman was kind, informed and got the problem solved quickly. Definitely will...read more

He just left left our home. The serviceman was kind, informed and got the problem solved quickly. Definitely will use u all again. Thanks!

Jack Wood

29 November 2021

Showed up on time very professional found problem in a matter of minutes and fix problem. Their prices are...read more

Showed up on time very professional found problem in a matter of minutes and fix problem. Their prices are very fair I would definitely use them again

Sue

29 November 2021

Prompt service. Problem solved. Even made an early morning call because I was leaving town. Service man was very...read more

Prompt service. Problem solved. Even made an early morning call because I was leaving town. Service man was very polite. Very impressed.

StoneFredFlint

29 November 2021

Installed a new gas range efficiently and professionally

Installed a new gas range efficiently and professionally

Patti Mazzacone

29 November 2021

Awesome service! Andy was knowledgeable & explained the issue with my frig. I’ll definitely use this service again

Awesome service! Andy was knowledgeable & explained the issue with my frig. I’ll definitely use this service again

Steve Carter

26 November 2021

Prompt but part back ordered.

Prompt but part back ordered.

Kimberly Bell

24 November 2021

Driver was here on time, very nice and respectful, explained everything clearly, I will call again when needed, Thank...read more

Driver was here on time, very nice and respectful, explained everything clearly, I will call again when needed, Thank you

Jeff Stark

24 November 2021

To tell you the truth I was very worried that my washer bit the dust,or that it would be...read more

To tell you the truth I was very worried that my washer bit the dust,or that it would be very expensive to repair. I was skeptical about the service charge because I felt that it was broken and am I glad I went with Smart Appliance Services. The receptionist was very helpful and professional and I got fast service and my washer is up and running. The price was very low and Alex, the service tech, was polite and professional and quick. I would highly recommend them to anyone who has a appliance problem. You will be very pleased with the entire experience

Donna Meier

23 November 2021

I was able to get an appt within a day. The service engineer was on time, professional and courteous....read more

I was able to get an appt within a day. The service engineer was on time, professional and courteous. The part needed to be ordered and he returned the day after to install. I picked them from google and could not be happier of my choice. Highly recommend!

Jan Rouse

23 November 2021

prompt service, professional technician. I would definitely contact for service in the future.

prompt service, professional technician. I would definitely contact for service in the future.

Bob Flagg

22 November 2021

Diagnosed the problem quickly and repaired it efficiently. Very pleased.

Diagnosed the problem quickly and repaired it efficiently. Very pleased.

Edward McKowne

22 November 2021

Tech showed on time, was polite and professional. Quickly diagnoses the problem. He explained the job and cost. He...read more

Tech showed on time, was polite and professional. Quickly diagnoses the problem. He explained the job and cost. He explained the high cost of the part plus labor. We discussed the option of purchase a new stove for several hundred dollars above what it would cost to repair the existing stove rather than put money into the older stove. We chose the latter and paid only a small fee for the service call

Larry McCreary

22 November 2021

Arrived on time. Informative. Friendly and Professional.

Arrived on time. Informative. Friendly and Professional.

Sue Michaelsen

18 November 2021

Smart Appliance services is Terr

Smart Appliance services is Terr

James Flaherty

17 November 2021

They did an outstanding job. The problem was diagnosed quickly and accurately. The repairman had the part on his...read more

They did an outstanding job. The problem was diagnosed quickly and accurately. The repairman had the part on his truck and my appliance was back in service in less than one hour. I would recommend them to anyone needing an appliance repaired.

Victoria M Brown

17 November 2021

Quick and easy service - all fixed!

Quick and easy service - all fixed!

Spudd PEI

15 November 2021

Very professional and thorough. Unfortunately could not fix the fridge due to issue but did thorough fault finding

Very professional and thorough. Unfortunately could not fix the fridge due to issue but did thorough fault finding

Lou Sombat

15 November 2021

Great Job! Andy, the service technician, arrived on time, he was very professional, quickly detected and repaired the problem....read more

Great Job! Andy, the service technician, arrived on time, he was very professional, quickly detected and repaired the problem. He explained why our dishwasher was leaking with pictures. I highly recommend Smart Appliances and Andy.

Andrew Meeder

15 November 2021

My heating element went out in my Samsung dryer, and in a household with kids we couldn't go long...read more

My heating element went out in my Samsung dryer, and in a household with kids we couldn't go long without doing laundry. Smart Appliance Services sent Andy out the next day to install the new heating element, and we were back up and running in an hour. Great service and excellent communication. Will definitely use them again!

Ann Goldman

12 November 2021

A real person answered the phone! Seemed genuinely concerned. Was able to get same day appointment. Even the though...read more

A real person answered the phone! Seemed genuinely concerned. Was able to get same day appointment. Even the though the refrigerator was on its last legs, the technician thoroughly went through the steps to check out everything hoping to save it. I will use them again

Virginia

12 November 2021

Great job. Tech was very knowledgeable and helpful

Great job. Tech was very knowledgeable and helpful

Richard Domino

12 November 2021

Excellent service. Showed up early. Very professional

Excellent service. Showed up early. Very professional

peter mahler

12 November 2021

Pablo did a great job 5stars. He arrived when he said he would. Very happy

Pablo did a great job 5stars. He arrived when he said he would. Very happy

Dave Thelen

09 November 2021

Very efficient. Performed as promised. Very detailed. Cared for my property. A little pricey but worth it 

Very efficient. Performed as promised. Very detailed. Cared for my property. A little pricey but worth it 

Mary Dennis

08 November 2021

On time , Quick to assess the problem and had it fixed in a timely manner

On time , Quick to assess the problem and had it fixed in a timely manner

Cheryl Beck

08 November 2021

Repair man was professional and you could tell he knew what he was doing. He completed the job fast...read more

Repair man was professional and you could tell he knew what he was doing. He completed the job fast and cleaned up before he left

Jodie Canova

08 November 2021

Excellent service. Pablo arrived on time. Diagnosed and installed the part. Refrigerator is working great! Prices more than reasonable....read more

Excellent service. Pablo arrived on time. Diagnosed and installed the part. Refrigerator is working great! Prices more than reasonable. Will recommend Smart Appliance

Ed Aust

08 November 2021

Alex came and diagnosed the problem with our dishwasher. He was on time and very careful about keeping the...read more

Alex came and diagnosed the problem with our dishwasher. He was on time and very careful about keeping the area where he was working clean. His diagnosis was very helpful and I was able to complete the repair on my own.Wold definitely use him agin if there was something I was unable to repair.

Dan Pearch

03 November 2021

Alex did an excellent job of explaining our options. We would use Smart Appliance Service again.

Alex did an excellent job of explaining our options. We would use Smart Appliance Service again.

Kathi

01 November 2021

Alex was very professional & worked efficiently on our refrigerator repair He explained the issues & what needed to...read more

Alex was very professional & worked efficiently on our refrigerator repair He explained the issues & what needed to be done to fix the issue Fast, reliable & reasonably priced service Thank you

David Thomas

01 November 2021

Somehow it cost me several hundred dollars more that the estimate which bothers me , but the work was...read more

Somehow it cost me several hundred dollars more that the estimate which bothers me , but the work was down as promised, and at the time exactly when estimated

Lorraine Margeson

01 November 2021

Quick response good service.

Quick response good service.

Kevin

01 November 2021

Great job

Great job

Nell Lumpkin

28 October 2021

Andy C was punctual, efficient and informative. I was really impressed overall with his professionalism.

Andy C was punctual, efficient and informative. I was really impressed overall with his professionalism.

Peg Yenny

28 October 2021

They were very timely and professional. Would recommend and use again

They were very timely and professional. Would recommend and use again

Steve

28 October 2021

Great people, excellent service!

Great people, excellent service!

Richard Krause

27 October 2021

The serviceman, Pablo, was professional, thorough, and frank. He told me that many Samsung owners have had problems with...read more

The serviceman, Pablo, was professional, thorough, and frank. He told me that many Samsung owners have had problems with their ice makers, and what I should do to fix it

DAWN ANDERSEN

26 October 2021

Appointment was scheduled fast. Emailed and texted appointment details. Texted when "on the way". Technician was very professional: polite...read more

Appointment was scheduled fast. Emailed and texted appointment details. Texted when "on the way". Technician was very professional: polite quick and efficient. The repair and the price was in my expected range.

cdela10

23 October 2021

The dishwasher had a leak. Pablo found the leak quickly. He explained our options and we decided to purchase...read more

The dishwasher had a leak. Pablo found the leak quickly. He explained our options and we decided to purchase a new dishwasher.

Dave C.

23 October 2021

Awesome service from Alex K. He's quick, thorough, and professional.

Awesome service from Alex K. He's quick, thorough, and professional.

Joanne Cordes

20 October 2021

Alex K. fixed our clogged freezer drain line in just 30 minutes. He does terrific work!

Alex K. fixed our clogged freezer drain line in just 30 minutes. He does terrific work!

Carol Parks

19 October 2021

Knowledgeable technicians, were able to diagnose the problem with my LG washer and replace the damaged part in one...read more

Knowledgeable technicians, were able to diagnose the problem with my LG washer and replace the damaged part in one day. Great service at reasonable prices

Esther Garbelotto

15 October 2021

Pablo was on time and fixed the problem quickly. First time using Smart Appliance. I will use the again...read more

Pablo was on time and fixed the problem quickly. First time using Smart Appliance. I will use the again and recommend them 100 percent. Reasonable and professional.

Lynn

14 October 2021

Alex k was prompt, thorough and obviously honest

Alex k was prompt, thorough and obviously honest

James Lau

11 October 2021

Alex arrived on time and did a terrific job. Very professional.

Alex arrived on time and did a terrific job. Very professional.

Nicole Calabro

11 October 2021

You can go right online to see what appointments are available and book there- so convenient. Alex was on...read more

You can go right online to see what appointments are available and book there- so convenient. Alex was on time and very kind and professional. There turned out to be nothing wrong, just a fluke! He was awesome in extending a second visit out free of charge if the washer were to leak again (since we couldn't get it to leak during the visit) - which is very appreciated. Would definitely call again should I need to! - though, I hope I don't!-

Allen Miller

11 October 2021

Great service. On time. Reasonable price

Great service. On time. Reasonable price

Paul

11 October 2021

Very knowledgeable and efficient quick service

Very knowledgeable and efficient quick service

larry

11 October 2021

prompt, courteous, professional

prompt, courteous, professional

Tex Carter

10 October 2021

Alex was on time, courteous, efficient, informative and seemed to know his business. Repairs were done as he described....read more

Alex was on time, courteous, efficient, informative and seemed to know his business. Repairs were done as he described. Services were not cheap. Will use this company again, after I save up enough money.

Julia Stanton

06 October 2021

Everything went great. Honest, clean, punctual

Everything went great. Honest, clean, punctual

Samantha Etchell

04 October 2021

Alex was great. He was very professional and courteous. He explained everything to me and showed me pictures of...read more

Alex was great. He was very professional and courteous. He explained everything to me and showed me pictures of what was wrong. He had my dryer fixed and running in no time. I can't thank him enough

Evelyn Burrell

04 October 2021

Andy was great and was right on time! He found the issue with the refrigerator quickly, quoted a reasonable...read more

Andy was great and was right on time! He found the issue with the refrigerator quickly, quoted a reasonable rate and took care of our problem. He was very professional while in our home. I would recommend him and this company to anyone!

silver surfer_1970

29 September 2021

Pablo did a great job perfect

Pablo did a great job perfect

Chris Hall

29 September 2021

Wish it could've been good news (dryer too far gone to fix) but Alex did a great job. Professional,...read more

Wish it could've been good news (dryer too far gone to fix) but Alex did a great job. Professional, on time and communicated and showed me what the issue was. Would gladly recommend to anyone who needs an appliance serviced/looked at

Mary

28 September 2021

Wonderful fast service with great communication!

Wonderful fast service with great communication!

William Young

28 September 2021

Efficient service, on schedule and repairs completed. Thank you ALEX

Efficient service, on schedule and repairs completed. Thank you ALEX

VP

27 September 2021

Everything was easy. Technician Alex was prompt, courteous, and communicated well with us. Would use them again

Everything was easy. Technician Alex was prompt, courteous, and communicated well with us. Would use them again

61stpete

27 September 2021

Pablo was actually early to the appointment! He went right to work, identified the problem and repaired my beverage...read more

Pablo was actually early to the appointment! He went right to work, identified the problem and repaired my beverage refrigerator at an honest price in a timely manner.

Joanne Ebert

22 September 2021

Pablo was so nice and I would have them come back He rates 10

Pablo was so nice and I would have them come back He rates 10

Wendy Haber

21 September 2021

First timer with this company. Easy to schedule an appointment without waiting weeks. Received a text when the technician...read more

First timer with this company. Easy to schedule an appointment without waiting weeks. Received a text when the technician was on the way, he was early! Pablo, very nice, came in and got to work to diagnose the problem. Hopefully, we can find parts for the old oven! Also, he left everything tidy!

Alan Green

21 September 2021

I called, they scheduled, they kept me up-dated as to a slight delay, repairman arrived, repaired refrigerator quickly and...read more

I called, they scheduled, they kept me up-dated as to a slight delay, repairman arrived, repaired refrigerator quickly and professionally all at what I felt was a fair price. This company will be my GO TO company on any future appliance repair needs

Maya Ponce

20 September 2021

Alex was professional and thorough. He explained the repair needed on our refrigerator and was able to complete the...read more

Alex was professional and thorough. He explained the repair needed on our refrigerator and was able to complete the job. He also cleaned our dryer vent. Very Happy with our service!

wallace andrews

18 September 2021

very good service

very good service

Jenifer Greenwell

16 September 2021

Pablo was very polite, although he didn't repair my washer. After trying several things, he thought it would take...read more

Pablo was very polite, although he didn't repair my washer. After trying several things, he thought it would take a very expensive part (the control board) to fix the machine, which I felt was not worth the cost (est. $500).

Judy Higgins

15 September 2021

Pablo arrived on time - actually a bit early but he notified me. He got right to work, was...read more

Pablo arrived on time - actually a bit early but he notified me. He got right to work, was friendly, clearly told me what our refrigerator repair would cost, and when approved made it happen. I would definitely work with them again.

Jadene Boot

14 September 2021

Alex was a very nice young man. Old oven and stove, but he was able to get everything going...read more

Alex was a very nice young man. Old oven and stove, but he was able to get everything going satisfactory

Jadene Boot

13 September 2021

Alex was a very nice man and got things done well.

Alex was a very nice man and got things done well.

Dianne S.

13 September 2021

Wasn't able to repair our dishwasher not for lack of trying. Salesperson was very accommodating ama gave us ideas...read more

Wasn't able to repair our dishwasher not for lack of trying. Salesperson was very accommodating ama gave us ideas of where to purchase a new one and who's installation to trust. Will use their service again when needed.

Dennie Johnson

13 September 2021

Repairman was on time friendly aned knowledgeable.Customer service kept me apprised ofdelivery times.All in all a good experience

Repairman was on time friendly aned knowledgeable.Customer service kept me apprised ofdelivery times.All in all a good experience

Joy Walston

09 September 2021

Appointment set up was very efficient. Technician arrived on time and provided excellent service. Payment was easily done electronically...read more

Appointment set up was very efficient. Technician arrived on time and provided excellent service. Payment was easily done electronically and invoice sent immediately.

Charles Hounshell

09 September 2021

Smart Appliance booked me an appointment almost immediately. On time. Text reminders. Very efficient . Will definately use them...read more

Smart Appliance booked me an appointment almost immediately. On time. Text reminders. Very efficient . Will definately use them again

Yasmeen Yassy

08 September 2021

Pablo was very professional and fixed my washer very quickly! Thank you!

Pablo was very professional and fixed my washer very quickly! Thank you!

Bob Ranck

29 August 2021

I had an excellent experience with Smart Appliance Services. I had a young technician, I think it was Alex...read more

I had an excellent experience with Smart Appliance Services. I had a young technician, I think it was Alex K. I had originally called about my dryer not working and in less than 30 minutes he had that running again and perfectly. So I decided to see if he could fix a newly new refrigerator that I was convinced I would be replacing . Again, in short order he had run his diagnostics and zeroed in on a problem I did not know I had. And of course had parts for it and it was running before he left. I had been using a different service which also came up in the top 3 for google, but it always seemed like he would charge me based on my need to get it fixed. When In called for the appointments I was told when they would be there and a half hour before my scheduled time I received a text saying he wason his way. Bob R

MB Thomas

26 August 2021

Andy was my service tech and Handy Andy was Awesome Andy! Very satisfied customer, MB

Andy was my service tech and Handy Andy was Awesome Andy! Very satisfied customer, MB

Tom Morris

26 August 2021

We had an issue with our refrigerator. They were able to come within 24 hours, diagnose the issue, and...read more

We had an issue with our refrigerator. They were able to come within 24 hours, diagnose the issue, and give us a tip for a potential fix that required no parts. We followed the tech's instructions, and sure enough it was back up and running without issue. I would absolutely use Smart Appliance Service again. Many companies would have been happy to charge for additional parts and labor, but these guys were extremely responsive and acted with honesty and integrity. I would happily recommend them to anyone.

Ina Fletcher

26 August 2021

The serviceman (Pablo) was knowledgeable, affable and professional. Fixed our leaking refrigerator. I would definitely use Appliance Services again.

The serviceman (Pablo) was knowledgeable, affable and professional. Fixed our leaking refrigerator. I would definitely use Appliance Services again.

Ina Fletcher

24 August 2021

The serviceman (Pablo) was knowledgeable, affable and professional. Fixed our leaking refrigerator. I would definitely use Appliance Services again.

The serviceman (Pablo) was knowledgeable, affable and professional. Fixed our leaking refrigerator. I would definitely use Appliance Services again.

Beverly Albritton

18 August 2021

Arrived on time. Looked at my freezer and explained my options. Kind and courteous.

Arrived on time. Looked at my freezer and explained my options. Kind and courteous.

chris nantista

16 August 2021

Showed up on time and fixed our dryer issue in less than 10 minutes. Professional, fast, and a good...read more

Showed up on time and fixed our dryer issue in less than 10 minutes. Professional, fast, and a good price. Will be calling you again on our next appliance issue!

Alex Bridges

16 August 2021

My technician, Andy, was punctual and gave me an honest appraisal. He returned a few days later with the...read more

My technician, Andy, was punctual and gave me an honest appraisal. He returned a few days later with the necessary part, and quickly had the dryer up and running. I'm very happy with the service he provided, and would definitely recommend Smart Appliance Service.

Raymond Springer

16 August 2021

He diagnosed my problem and it was an easy DIY. Otherwise I’m sure I would have had them do...read more

He diagnosed my problem and it was an easy DIY. Otherwise I’m sure I would have had them do the work.

Bryan Kihle

12 August 2021

Awesome service Pablo was out and fixed our refrigerator response time was amazing thanks !!!Bryan Kihle Treasure island

Awesome service Pablo was out and fixed our refrigerator response time was amazing thanks !!!Bryan Kihle Treasure island

Diana Kollen

12 August 2021

Alex from Smart appliances came out to help diagnosis my fridge that ended up taking 2 trips because, of...read more

Alex from Smart appliances came out to help diagnosis my fridge that ended up taking 2 trips because, of course, it was working the first time he came out. He was super patient and thorough. I realized some problems aren't so black and white and takes time to narrow down to what is really wrong. He finally diagnosed the problem and gave solutions and options of how to fix it. We finally have a working fridge all thanks to Alex! THANK YOU for being friendly, honest and great at your job. Will 100% use again in the future!

Amaya DeVicente

11 August 2021

Very timely and professional. Received text updates regarding arrival which was appreciated. Andy was incredibly thorough in our fridge...read more

Very timely and professional. Received text updates regarding arrival which was appreciated. Andy was incredibly thorough in our fridge service repair visit. We'll definitely use Smart Appliance Services in the future.

Amaya Payne

09 August 2021

Very timely and professional. Received text updates regarding arrival which was appreciated. Andy was incredibly thorough in our fridge...read more

Very timely and professional. Received text updates regarding arrival which was appreciated. Andy was incredibly thorough in our fridge service repair visit. We'll definitely use Smart Appliance Services in the future.

Charles Freeman

06 August 2021

Did a marvelous job.

Did a marvelous job.

Janis Dede

05 August 2021

Looked at my desk dryerAll good & professional

Looked at my desk dryerAll good & professional

alan nelson

05 August 2021

Very fast service. Prompt time frame when part had to be ordered. On time for both visits. Pablo explain...read more

Very fast service. Prompt time frame when part had to be ordered. On time for both visits. Pablo explain issue and offered efficient solutions

Chris Carlee

02 August 2021

Alex told me my 3 year old Whirlpool fridge needed a new compressor, but that he had no idea...read more

Alex told me my 3 year old Whirlpool fridge needed a new compressor, but that he had no idea why it had failed, since he is unable to examine the interior workings of the compressor. He gave me a written estimate for the part and labor of $858.00. And since I had paid $1099. for this refrigerator, and there was no extended warranty, he said it would make more sense to just buy a new refrigerator. Bad news for me, but I appreciate his honesty. He has a very businesslike manner, rather short on words, and a rather heavy Russian accent, but he did seem to know what he was doing

Curtis Stanley

02 August 2021

Quick diagnosis and repair. Went above and beyond as well

Quick diagnosis and repair. Went above and beyond as well

Paul W

01 August 2021

Andy and Alex came to our home to service our LG very expensive refrigerator, Andy was very through, they...read more

Andy and Alex came to our home to service our LG very expensive refrigerator, Andy was very through, they came to check out our problem after another local company replaced the compressor. Unfortunately that may not have been the problem, Alex came a few weeks later and gave us the bad news it wasn’t repairable. Both of these men are knowledgeable, honest and we definitely would call them if we have any other appliances in need of a repair

Denny

30 July 2021

Alex was very professional neat and very organized and was he quite and on time the best was same...read more

Alex was very professional neat and very organized and was he quite and on time the best was same day service Nice Work… Thanks

Trudetell

29 July 2021

Clearly recognized problem. Fixed ice maker quickly. Offered alternative solutions in case the first one he tried didn't work....read more

Clearly recognized problem. Fixed ice maker quickly. Offered alternative solutions in case the first one he tried didn't work. Will definitely use him again.

Buster Newton

29 July 2021

Good, responsive service. Very pleased with the overall experience.

Good, responsive service. Very pleased with the overall experience.

Jay Versfelt

27 July 2021

On time and very thorough with the service rendered. Even took off his shoe before entering our home. Did...read more

On time and very thorough with the service rendered. Even took off his shoe before entering our home. Did a great job determining what needed repairing, ordered the part and got in fixed in a timely manner and a good price, we will definitely use them again when needed.

larry andersen

26 July 2021

pricy but good service

pricy but good service

Diane Summers

25 July 2021

They were on-time and that's a good start. My freezer was working, but refrigerator wasn't cooling. He explained the...read more

They were on-time and that's a good start. My freezer was working, but refrigerator wasn't cooling. He explained the problem to me and fixed it. He told me it would happen again and what to do. It did, and I was able to fix it. It's an d refrigerator, and this gives me time to buy new one. All this for $89! Great company.

Dean Sabatini

23 July 2021

Pablo was the best and even though we couldn't get everything done today the problem. was temporarily resolved as...read more

Pablo was the best and even though we couldn't get everything done today the problem. was temporarily resolved as I hope to have him back out here once I receive the part. I can assure you that you have found a permanent customer!!!!! Thanks for the GREAT customer service!!!

Christiana White

23 July 2021

Pablo was very courteous and efficient. Was in and out within an hour. I was quite pleased with the...read more

Pablo was very courteous and efficient. Was in and out within an hour. I was quite pleased with the service. I would recommend Smart Appliance Services to anyone.

Erin Sullivan

23 July 2021

I am selling a house and my freezer decided to stop working right after the home inspection. Had these...read more

I am selling a house and my freezer decided to stop working right after the home inspection. Had these guys come out to review and repair. The first time they were out, the tech couldn’t seem to explain to me what he thought was wrong and whether or not what he was doing would be the appropriate fix. He was late, left for an hour or so to get a part at one point and came back for another hour or so and left basically saying “I think it’s good for now”. The next day I called, and they sent the tech back out with the Operations Manager. I asked them to review again and determine exactly what was wrong and whether it was fixable or I needed a new fridge since I didn’t want to leave the new Owners with a potentially broken refrigerator! They came back out and diagnosed what the issue was, the operations manager had the patience to explain to me exactly what the issue was with it so that I could explain easier to the home buyers, and we were able to make an informed decision from there. Overall the process took less than 24 hours but I feel that it could have been completed sooner if the original tech had been able to diagnose and explain the issue better the first time. But was glad they came out quickly again the next day to remedy! I’d recommend them if you need someone quick to come take a look.

Cora Lee

22 July 2021

very satisfied with the repair

very satisfied with the repair