The GE refrigerator has ice on the back wall in the freezer, and it is not cold enough
Brand: GEModel: TBX14SIBJLAA
We received a request to find out why the GE refrigerator has ice on the back wall in the freezer, and it is not cold enough. Our technician quickly identified the cause. Upon examination of the evaporator, he discovered problems with the defrost cycle. The entirety of the coil was uniformly coated in ice, indicating a malfunctioning defrost system. The technician found that the defrost thermostat was stuck in the open position, even though the temperature was low. This prevented the heating element from receiving power, causing the defrost cycle to malfunction. Consequently, the refrigerator was unable to defrost properly.
GE refrigerator has ice on the back wall: Fix
This type of malfunction is easily fixable because our technicians always have dozens of different thermostats on hand. After replacing the faulty thermostat and defrosting the evaporator coil, the refrigerator started working correctly again. Often, customers ask us whether they should repair their appliance or buy a new one. In most cases, repairs are so minor that it’s definitely worth fixing, as in this case. To find out how serious the problem is, give us a call, and we’ll send a professional technician who can quickly diagnose and resolve the issue.
The repair was done in Odessa, FL