The GE Side-by-Side refrigerator is not cooling sufficiently in both the freezer and the refrigerator compartments
Brand: GEModel: GSS22JEREWW
Our technician responded to a new service request regarding a GE side-by-side refrigerator that is not cooling sufficiently. Both the freezer and fresh food compartments were not cold enough.
The technician immediately noticed frost on the panel covering the evaporator coil. After removing it, they identified issues with the defrost system. They diagnosed a faulty defrost heating element, replaced it, and defrosted the evaporator coil to ensure proper air circulation. After the repair, the refrigerator was restored to working condition.
The repair was done in New Port Richey, FL