The Whirlpool refrigerator has stopped cooling in both compartments
Brand: WhirlpoolModel: GX5SHDXVQ01
The customer brought us a Whirlpool refrigerator that had stopped cooling and was not performing adequately. Following a detailed diagnostic assessment, it became evident that the defrost cycle was the underlying cause of the refrigerator’s problems. The evaporator coil had been accumulating snow and ice for an extended period. This is a problem because the evaporator coil is responsible for absorbing heat from the air, and if it is covered in ice, it will not be able to do its job effectively. The defrost cycle is responsible for melting the ice off of the evaporator coil, so if there is a problem with the defrost cycle, the ice will accumulate and cause problems.
The Whirlpool Refrigerator Has Stopped Cooling: Troubleshooting and Fix
Our technicians inspected key components such as the defrost thermostat and the defrost heating element. The technicians determined that the absence of voltage during the defrost cycle, caused by a malfunction in the control board, was the cause of the problem. Indeed, in this model, the control board exhibited this particular deficiency. Sometimes, the defrost cycle relay ceases to function correctly, necessitating control board replacement. Moreover, it’s worth noting that this model’s control board requires reprogramming in accordance with a specific code indicated on the refrigerator’s label. Consequently, the refrigerator’s operation is contingent upon proper reprogramming.
To resolve this issue, we meticulously reprogrammed control board according to the manufacturer’s instructions. Upon completing these steps, the refrigerator successfully initiated the defrost cycle and resumed normal operation.
We’ll Fix Your Appliance Quickly and Correctly
Rest assured, we have the expertise not only to repair the refrigerator but also to reprogram it when needed. We will quickly and effectively resolve appliance issues, understanding that they can be disruptive. Our team expertly handles a wide variety of refrigerator issues. We strive to deliver comprehensive solutions that guarantee your appliance’s proper performance. You can rely on us for professional service that goes beyond mere repairs, addressing any specific programming requirements your refrigerator may have.
The repair was done in Odessa, FL
