Whirlpool Washer Drain Pump repairBrand: Whirlpool
Our customer faced a non-functional Whirlpool washer drain pump and reached out to us for help. Upon arrival, our technician found standing water in the drum and attempted to diagnose and drain it without success. This signaled a possible issue with the drain pump, indicating either an obstruction preventing the motor from turning or a burnt-out motor necessitating replacement.
During the diagnostic process, the technician observed motor vibrations during operation but no drainage. Upon further investigation, it was discovered that the motor shaft had snapped, causing the rotor to spin without engaging the impeller and thus failing to pump water out. Unfortunately, according to parts diagrams, the motor wasn’t available separately for this model. It came as part of an assembly with a plastic housing and a filter. Hence, the entire housing needed replacement.
How we repaired the Whirlpool washer drain pump
Our skilled technician promptly ordered and installed the required part, restoring the functionality of the washing machine. With contracts in place with major suppliers across America, we ensure quick access to parts, often on the same day or within 1-2 days at most. Whether it’s a motor issue, drain pump malfunction, or any other problem, we have the expertise to handle it. Contact us for reliable repairs, backed by our warranty assurance.