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If your cooktop has broken, the first thing you must do is to stop using the appliance, unplug it and contact Smart Appliance Service. Our qualified specialist within one hour will find out the cause of failures and calculate the total price of the repair. Remember that further use of the damaged cooktop may cause worse consequences like fire or electric shock.
We provide a professional and reliable service. Still we secure you with labor/parts warranties which give you the right to have a free recall during the warranty period in case of misfunctions due to the fault of SAS. But we are sure this case is impossible.
Our team of highly trained professionals will diagnose the problem with your appliance accurately and fix it in the shortest time possible. We often offer same-day and in-home repairs, providing you with added convenience. We work with all brands and types of appliances, including leading global brands:
We gathered here 10 most common problems with your cooktop and our advice to avoid some of them. This useful information will help you to prevent breakdowns in the future.
If it is a gas stove then it might be a broken ignitor module, spark electrode or gas valve. Also, it can be a broken switch behind a gas control knob. In electrical stove the worn burner element or broken power board can cause problems. For an induction stove the problem may be in power board malfunction and can be solved by replacing.
In this case, it is worth checking the switch or the burner damages. In a gas stove the problem might happen due to mains gas low pressure or broken gas valve as well as because of wrong type of gas.
It often happens due to broken ignitor module. But sometimes owners pour out something on the cooktop, the liquid gets inside the stove and shorts wires of ignitor module. It is very difficult to repair it by yourself, so you are welcome to call us!
The oven baking element also does not heat. The problem can be in broken plug cord or one of the hot wires has no voltage. The circuit breaker shall also be checked first since the problem might be in it.
This problem basically happens in induction stoves. There might be power board malfunctions, so it shall be replaced.
Our priority is providing high-quality services and taking responsibility for our work. You can feel confident with our 1-year warranty on parts and 30-day warranty on labor. In the event of any unexpected issues with your household appliances, we are ready to offer fast and efficient assistance, responding within ONE hour or less.
Our experienced technicians will arrive at your location within one hour to address any issues with your household appliance. At Smart Appliance Services, we are dedicated to providing efficient and reliable services at a competitive price. We pay close attention to every detail to ensure that our work is flawless and our services are perfect. You can trust in our commitment to delivering the best.
Our specialists are not just experienced, they are experts in their field. With 10 to 20+ years of relevant experience in repairing appliances, they have the knowledge and skills to handle any type of appliance, both for homeowners and commercial businesses. We stay on top of the latest developments in the industry and appreciate the effort and creativity that goes into every appliance. Our team works diligently to maintain and repair these innovations, ensuring that they continue to function at their best in your home.
At Smart Appliance Services, we understand the crucial role household appliances play in your daily life. Like you, we have appliances in our homes and we take each repair as a personal matter. We treat our clients like family, not just customers. Our repair services go beyond fixing the equipment, it’s about providing a human touch, being attentive to your needs, and delivering the service you desire.
Rely on Smart Appliance Services for quick and efficient repair solutions. Our headquarters is located in Saint Petersburg, allowing us to respond quickly to your repair needs. Whether you need a same-day appointment or emergency service within 60 minutes, we’re here to help. Just one call to us can resolve up to 90% of your appliance problems. Don’t wait to address any issues with your household appliances – prompt attention can prevent further complications. Trust us to provide timely and reliable repairs.
All reviews from verified Smart Appliance Services customers
18 March 2023
They were hospitable, quick to make an appointment, and diagnosed and fixed it quickly.
They were hospitable, quick to make an appointment, and diagnosed and fixed it quickly.
18 March 2023
Quick response to my call. Next day service representative was polite and professional.
Quick response to my call. Next day service representative was polite and professional.
17 March 2023
Great company. Amazing honest repair team
Great company. Amazing honest repair team
16 March 2023
Called them this morning they came out this afternoon. The Tech diagnosed the problem, performed a short term fix...read more
Called them this morning they came out this afternoon. The Tech diagnosed the problem, performed a short term fix to keep refrigerator working while part is ordered and will come back out to finish the work.
16 March 2023
Alex is professional and courteous. I would recommend smart appliance to anybody.
Alex is professional and courteous. I would recommend smart appliance to anybody.
15 March 2023
Very professional and reliable from the initial phone call to the service technician. Leo fixed the problem within 30...read more
Very professional and reliable from the initial phone call to the service technician. Leo fixed the problem within 30 minutes. Would definitely recommend!
14 March 2023
The response time was great and the repair was done quickly and efficiently.
The response time was great and the repair was done quickly and efficiently.
14 March 2023
😊Great admin staff - friendly and helpful - easy to schedule-good follow-up - repair done efficiently and well
😊Great admin staff - friendly and helpful - easy to schedule-good follow-up - repair done efficiently and well
13 March 2023
I called late last week and they had someone out first thing Monday morning. Leo was efficient, friendly, professional...read more
I called late last week and they had someone out first thing Monday morning. Leo was efficient, friendly, professional and did a great job. He even tested that everything worked before getting paid without me asking him to do that. We are very satisfied with his service.
10 March 2023
My 3 yo dryer was making a strange noise, so I called and made a repair appt. They were...read more
My 3 yo dryer was making a strange noise, so I called and made a repair appt. They were able to send someone the very next day, and he arrived early, not late. Very appreciated.The diagnosis was worn rollers, and the repair was able to be done immediately. Didn't break the bank either. Very happy.
10 March 2023
Leo came and was very helpful diagnosing the problem and was very nice to work with.
Leo came and was very helpful diagnosing the problem and was very nice to work with.
09 March 2023
Work was difficult, because drain for the defrost cycle was not only plugged, but had completely frozen the coils,...read more
Work was difficult, because drain for the defrost cycle was not only plugged, but had completely frozen the coils, and drain inside the refrigerator. The workman had to steam everything to clear the ice, before he could then unclog the drain. He did a great job, and even cleaned up around the area where he was working afterwards. The price was reasonable too. I will definitely use them again.
09 March 2023
Came out the next day. Very professional and honest. Will call them again when needed for sure.
Came out the next day. Very professional and honest. Will call them again when needed for sure.
08 March 2023
Jerome is awesome. Highly knowledgeable.We have some technical Wolfe appliances, and he has been out now three times for...read more
Jerome is awesome. Highly knowledgeable.We have some technical Wolfe appliances, and he has been out now three times for various issues. Each time, he solved the problem and got the job done in about 30 minutes. Always on time, never missed an appointment or a call. Highly recommended
07 March 2023
I would recommend this company to friends and family...great job.
I would recommend this company to friends and family...great job.
07 March 2023
very prompt and thorough. my new go to appliance repair team
very prompt and thorough. my new go to appliance repair team
06 March 2023
Very polite, professional, knowledgeable
Very polite, professional, knowledgeable
06 March 2023
Successful solution to the problem
Successful solution to the problem
03 March 2023
Totally professional on time and did a great job
Totally professional on time and did a great job
03 March 2023
The appointment was timely and the technician was very professional. They ran a diagnostic and did not charge for...read more
The appointment was timely and the technician was very professional. They ran a diagnostic and did not charge for anything that was not needed. Would definitely recommend
27 February 2023
Our LG washing machine went on the blink Sunday afternoon. We made an online appointment for 9 - 10...read more
Our LG washing machine went on the blink Sunday afternoon. We made an online appointment for 9 - 10 Monday morning with Smart Appliances. Alex arrived on time for a problem diagnosis. The pump had failed. The replacement part is in stock and Alex is coming back tomorrow morning to complete the job. 5 Stars!
23 February 2023
All is well, got the job done at a reasonable price
All is well, got the job done at a reasonable price
23 February 2023
Amber was very helpful in setting up same day appointment. Pablo was on time and found the problem!! He...read more
Amber was very helpful in setting up same day appointment. Pablo was on time and found the problem!! He was professional and timely. Thank you for all your hard work.
21 February 2023
Called on a Monday for a service call and they came out the very next day and repaired the...read more
Called on a Monday for a service call and they came out the very next day and repaired the problem the same day.. great service…
15 February 2023
Did a Fantastic job! Quick and responsive. Scheduling my parts and repair when I needed it. Thanks Leo K
Did a Fantastic job! Quick and responsive. Scheduling my parts and repair when I needed it. Thanks Leo K
15 February 2023
Leo diagnosed the problem quickly and gave me an estimate.Very good to work with.
Leo diagnosed the problem quickly and gave me an estimate.Very good to work with.
14 February 2023
Same day service. Leo K was great. Took care of the problem . Thank you so much
Same day service. Leo K was great. Took care of the problem . Thank you so much
13 February 2023
Great experience! He was on time and professional.
Great experience! He was on time and professional.
13 February 2023
Technician was on time and they actually were available the same day. unfortunately, the part to repair my appliance...read more
Technician was on time and they actually were available the same day. unfortunately, the part to repair my appliance is no longer available.
13 February 2023
Technician was very helpful. Unfortunately the parts to repair my appliance is currently unavailable
Technician was very helpful. Unfortunately the parts to repair my appliance is currently unavailable
13 February 2023
Pablo was great! Identified the problem, ordered the part in, and we have Ice!
Pablo was great! Identified the problem, ordered the part in, and we have Ice!
10 February 2023
Very professional guys showed up and figured out in a few minutes what a plumber and electrician could not....read more
Very professional guys showed up and figured out in a few minutes what a plumber and electrician could not. I will definitely use them again
08 February 2023
I was able to get an appointment the next day which was exactly what I needed. The tech was...read more
I was able to get an appointment the next day which was exactly what I needed. The tech was on time and very professional. He taught me a lot and was able to help with my problem.
06 February 2023
Called them to take a look at our refrigerator. They diagnosed immediately, and told us which part we would...read more
Called them to take a look at our refrigerator. They diagnosed immediately, and told us which part we would need to fix it. Quick and responsive!
06 February 2023
While the service work that was done was done well and professionally, I was not personally happy with the...read more
While the service work that was done was done well and professionally, I was not personally happy with the lady I made the appointment with. While the work was done on a rental property, she advised me that she wouldn’t contact me to let me know what was happening when the technician left. I never heard anything & had to call the office to find out, give approval for the repair, & then schedule another appointment
03 February 2023
They were very professional and they’re still working on it because have to order some parts and I have...read more
They were very professional and they’re still working on it because have to order some parts and I have every confidence that it we’ll be working soon .
02 February 2023
Pablo was efficient and knowledgeable. He got the job done and left little mess. Thank you for very quick...read more
Pablo was efficient and knowledgeable. He got the job done and left little mess. Thank you for very quick service!
01 February 2023
Prompt serviceGood communicationCleaned up after repair
Prompt serviceGood communicationCleaned up after repair
30 January 2023
Very efficient, came when they said they would, fixed my two problems. Would recommend
Very efficient, came when they said they would, fixed my two problems. Would recommend
26 January 2023
Leo K came to my house today to fix my refrigerator. He was very knowledgeable and polite! Definitely recommend...read more
Leo K came to my house today to fix my refrigerator. He was very knowledgeable and polite! Definitely recommend him!
25 January 2023
Good friendly service great technician
Good friendly service great technician
25 January 2023
Leo was great! Very professional!
Leo was great! Very professional!
25 January 2023
Pablo was very knowledgeable and able to fix my dishwasher problem on the first visit
Pablo was very knowledgeable and able to fix my dishwasher problem on the first visit
20 January 2023
The overall experience I had with this company was wonderful! Booking online was easy, Alex came and assessed my...read more
The overall experience I had with this company was wonderful! Booking online was easy, Alex came and assessed my washer and some back the very next day to replace the drain pump. He made the entire transaction very simple and stress free for me. I’m happy I know who to contact in the future if I have issues again
20 January 2023
Your service is prompt and was recommended
Your service is prompt and was recommended
18 January 2023
Leo was great. Very easy fix but checked everything out. Good job!
Leo was great. Very easy fix but checked everything out. Good job!
18 January 2023
Convenient online appointment scheduling. Service repairman came the next day. He was honest stating the age of the refrigerator...read more
Convenient online appointment scheduling. Service repairman came the next day. He was honest stating the age of the refrigerator and the repairs needed would not be worth fixing. I appreciate the honesty.
17 January 2023
Repaired my stove. Service was fast and they fixed it on the spot which really helped in between Airbnb...read more
Repaired my stove. Service was fast and they fixed it on the spot which really helped in between Airbnb guests. Very courteous and easy to work with
17 January 2023
Alex was prompt and took the time to explain everything. They were able to fix our dryer quickly and...read more
Alex was prompt and took the time to explain everything. They were able to fix our dryer quickly and it is working great now!
17 January 2023
I was able to get an appointment right away. The Technician knew the problem and repaired it. The prices...read more
I was able to get an appointment right away. The Technician knew the problem and repaired it. The prices are fair. I am a happy customer and would refer
16 January 2023
Really great service and very reliable
Really great service and very reliable
13 January 2023
I rent out a condominium unit near Gulfport, FL. I called Smart Appliance and Alex Karasev immediately called me...read more
I rent out a condominium unit near Gulfport, FL. I called Smart Appliance and Alex Karasev immediately called me back and quickly and efficiently fixed a troublesome washing machine. I will definitely use Smart Appliance Services again.
11 January 2023
Pablo from Smart Appliance Services did a great job repairing our dryer yesterday. He explained what was defective and...read more
Pablo from Smart Appliance Services did a great job repairing our dryer yesterday. He explained what was defective and how much the repair would cost.. The repair was completed quickly without any issues.
11 January 2023
Vitaliy was on time, professional, found a minor problem and did what he could to fix it. And he...read more
Vitaliy was on time, professional, found a minor problem and did what he could to fix it. And he didn't try to sell me anything I didn't need. Success! I'll gladly use this company again!
10 January 2023
This company did a wonderful job from first contact to replacement of our cooktop. The person who answered the...read more
This company did a wonderful job from first contact to replacement of our cooktop. The person who answered the phone was helpful and gave me an estimate over the phone when she made the installation appointment. I received several reminders by text, so I knew they were going to show up - and they did show up right on time. The technician was friendly, respectful, competent and neat. It was a great experience and we will be recommending them to neighbors.
09 January 2023
very knowledgeable and courteous
very knowledgeable and courteous
06 January 2023
The tech arrived on time. Did a thorough check. Wasn't that pleased with the price for socket replacement, but...read more
The tech arrived on time. Did a thorough check. Wasn't that pleased with the price for socket replacement, but better than buying a new stove. They will replace in a few days
06 January 2023
Great company! Prompt in responding, tech was knowledgeable, on time and got the job done! Most importantly, they showed...read more
Great company! Prompt in responding, tech was knowledgeable, on time and got the job done! Most importantly, they showed up!
04 January 2023
Pablo, the repair man was very personable. He was was well aware of the issue upon arrival and he...read more
Pablo, the repair man was very personable. He was was well aware of the issue upon arrival and he showed me exactly what the repair entailed and the pricing prior to starting the job. He came prepared with all the necessary tools and was careful and cleanly. Overall, I was Very impressed with his work.
03 January 2023
These guys are great! Andy arrived on time and had my dryer fixed in less than an hour!
These guys are great! Andy arrived on time and had my dryer fixed in less than an hour!
02 January 2023
Fine service with prompt arrival, diagnosis of problem, and assessment. Repairman was able to explain the problem well after...read more
Fine service with prompt arrival, diagnosis of problem, and assessment. Repairman was able to explain the problem well after identifying it. Would use Smart Appliance Services again
30 December 2022
On time, prompt service and knew what they are doing. We will definitely use them again.
On time, prompt service and knew what they are doing. We will definitely use them again.
30 December 2022
Very professional service, and they came the same day I called...exactly when they promised. Vitale was especially polite and...read more
Very professional service, and they came the same day I called...exactly when they promised. Vitale was especially polite and knowledgeable. I will definitely call them for my future appliance repair needs.
30 December 2022
Great experience! Timely and professional!
Great experience! Timely and professional!
30 December 2022
Fixed my dishwasher efficiently and at a reasonable cost. Online appointment was easy. Tech was timely knowledgeable and professional....read more
Fixed my dishwasher efficiently and at a reasonable cost. Online appointment was easy. Tech was timely knowledgeable and professional. Would recommend Company for sure.
30 December 2022
We have a Samsung refrigerator with a design flaw in the water/ice dispenser. The repairman got creative and got...read more
We have a Samsung refrigerator with a design flaw in the water/ice dispenser. The repairman got creative and got it working again.
30 December 2022
Technician identified the problem and fixed the issue
Technician identified the problem and fixed the issue
30 December 2022
Fixed my dishwasher, plus resolved an additional issue …very professional and thoughtful
Fixed my dishwasher, plus resolved an additional issue …very professional and thoughtful
28 December 2022
Vitaliy arrived on time, was courteous and efficient. I would definitely use this service again
Vitaliy arrived on time, was courteous and efficient. I would definitely use this service again
27 December 2022
They came out same day, fixed the issue within 30 min. I highly Recomend this company to anyone in...read more
They came out same day, fixed the issue within 30 min. I highly Recomend this company to anyone in need of appliance repair.
27 December 2022
Alex was prompt and diagnosed our issue right away. We decided to purchase a new machine but will definitely...read more
Alex was prompt and diagnosed our issue right away. We decided to purchase a new machine but will definitely hold on to their information for future service calls
22 December 2022
Work was done quickly and properly and they were on time
Work was done quickly and properly and they were on time
22 December 2022
Very pleasant tech , services rendered were good
Very pleasant tech , services rendered were good
22 December 2022
Very prompt and in time for appointment. Was able to schedule an appointment quickly for my refrigerator that had...read more
Very prompt and in time for appointment. Was able to schedule an appointment quickly for my refrigerator that had stopped working. Very courteous, professional and thorough job done on repair.
21 December 2022
On time. Repaired same day. Good job
On time. Repaired same day. Good job
21 December 2022
Andy, from Smart Appliance Services, provided a very professional service as an expert technician. He explained what was wrong...read more
Andy, from Smart Appliance Services, provided a very professional service as an expert technician. He explained what was wrong with our washing machine and what it would take to fix it in detail. We were impressed with him and Smart Appliance Services. I highly recommend them.
21 December 2022
Pablo was our service tech. He was a true professional. Our wall oven was repaired in 24 hours even...read more
Pablo was our service tech. He was a true professional. Our wall oven was repaired in 24 hours even when they had to order a part. They communicated well and arrived when they said they would. We were definitely impressed with the service and quick turnaround. Would use them again should the need arise.
20 December 2022
Pablo found the problem right away. Repaired a broken broiler wire. Very professional and would request him again if...read more
Pablo found the problem right away. Repaired a broken broiler wire. Very professional and would request him again if needed.
19 December 2022
I would recommend Smart Appliance Services to others. Person who did our repair was on time, pleasant and very...read more
I would recommend Smart Appliance Services to others. Person who did our repair was on time, pleasant and very knowledgeable
19 December 2022
Repair tech very nice and knowledgeable
Repair tech very nice and knowledgeable
19 December 2022
Fixed in a very timely mannerEasy to scheduleArrived on time
Fixed in a very timely mannerEasy to scheduleArrived on time
19 December 2022
Prompt, professional, competent-highly recommended!
Prompt, professional, competent-highly recommended!
19 December 2022
Alex did a great job and was very thorough and professional.
Alex did a great job and was very thorough and professional.
16 December 2022
My service tech was great! He was very knowledgeable, quick, and very professional.
My service tech was great! He was very knowledgeable, quick, and very professional.
16 December 2022
excellent service. would recomend
excellent service. would recomend
12 December 2022
Very professional and knowledgeable
Very professional and knowledgeable
12 December 2022
Would definitely use this business again, had absolutely no issues at all on their service
Would definitely use this business again, had absolutely no issues at all on their service
10 December 2022
Very well explained, fast,efficient,exellent job
Very well explained, fast,efficient,exellent job
09 December 2022
Pablo did a great job! Dryer is functioning well again. He gave tips and advice to keep the dryer...read more
Pablo did a great job! Dryer is functioning well again. He gave tips and advice to keep the dryer in tip top shape.
08 December 2022
Leo was extremely helpful and professional. Explained things as he was trouble shooting our issue with the dryer.Will not...read more
Leo was extremely helpful and professional. Explained things as he was trouble shooting our issue with the dryer.Will not hesitate to use them again when needed
07 December 2022
Excellent customer service. Washer problem fixed quickly.
Excellent customer service. Washer problem fixed quickly.
06 December 2022
The Smart Appliance company did an excellent job repairing our washer. Tech Vitaliy K was very personable and qualified...read more
The Smart Appliance company did an excellent job repairing our washer. Tech Vitaliy K was very personable and qualified at his job. Did the repair in aboutone half hour and did it well. Will use this company should I need repairs on other appliances.
05 December 2022
Our dryer belt broke on a Sunday, and was fixed by Smart Appliance Services the next morning. There is...read more
Our dryer belt broke on a Sunday, and was fixed by Smart Appliance Services the next morning. There is a standard service call fee, but that fee is applied to the cost of any work that may need to be completed. The techs worked quickly to fix the dryer, and I would definitely consider using this company again.
02 December 2022
Called and arrivedon time and made the repair at a fair price. Technician was knowledgeable, polite and left everything...read more
Called and arrivedon time and made the repair at a fair price. Technician was knowledgeable, polite and left everything clean and neat.
02 December 2022
very nice person. and professional
very nice person. and professional
02 December 2022
Tech was 2 hours early without calling first. Inconvenient, but ok. He was efficient in diagnosing the problem. Courteous...read more
Tech was 2 hours early without calling first. Inconvenient, but ok. He was efficient in diagnosing the problem. Courteous in his manner at all times.The estimate was too costly for our finances. The ad I had viewed on the Yellow Pages indicated a 15% discount for seniors. When I mentioned that, was told they no longer offered that discount. After tech called the supervisor, was grudgingly offered a 10% discount.Tech indicated that I could probably order the part on Amazon and get it tomorrow for a less expensive price. Paid him for the service call ($89), and went to Amazon. Estimate from tech for the part was $97.90. Purchased from Amazon for $26. With help from a friend will be able to do the repair for the cost of the part, much less than the $240 they wanted to just install it.Amazing what a little research and knowledge will save you!
02 December 2022
polite friendly and quickly access the problem and repaired
polite friendly and quickly access the problem and repaired
29 November 2022
Pablo was very professional came in did what needed to be done gave me his diagnosis was very helpful...read more
Pablo was very professional came in did what needed to be done gave me his diagnosis was very helpful 👍
29 November 2022
My call was answered by a friendly professional voice. She was able to schedule an appointment the same day....read more
My call was answered by a friendly professional voice. She was able to schedule an appointment the same day. The tech came as promised. He was very professional and resolved the problem then and had the part available on his truck. Our washer was up and running in 30 minutes.
29 November 2022
Very professional and clear communication throughout the process. They're now my go to appliance repair business in the St....read more
Very professional and clear communication throughout the process. They're now my go to appliance repair business in the St. Pete area.
28 November 2022
First time user. Will definitely use them again in the future when needed.
First time user. Will definitely use them again in the future when needed.
28 November 2022
It has been awhile since this rep was here but the person they sent went above and beyond to...read more
It has been awhile since this rep was here but the person they sent went above and beyond to help me. Highly Recommend!
28 November 2022
The service tech came to the house within the appointed time and gave me a quote for work to...read more
The service tech came to the house within the appointed time and gave me a quote for work to be completed. I chose to replace the part myself but the tech was kind enough to show what part needed replaced and explained what the actual problem was. He also assured me that if I was not able to do the replacement myself, that the company would send someone immediately with the part and install it for the fee he quoted. He was polite and professional. He represented his company and the services they offered very well. I would use them again.
23 November 2022
This was first time I used Smart Appliance and will use them again when needed! Andrew was professional, on-...read more
This was first time I used Smart Appliance and will use them again when needed! Andrew was professional, on- time, knowledgeable and fixed the problem within an hour! I highly recommend this company !
22 November 2022
Smart Appliance Services has serviced or repaired three appliances at our Airbnb, where quick repairs are a real necessity....read more
Smart Appliance Services has serviced or repaired three appliances at our Airbnb, where quick repairs are a real necessity. Prompt and knowledgeable.
22 November 2022
Sid was great on the phone when I scheduled the appointment. Pablo was great with the repair and explaining...read more
Sid was great on the phone when I scheduled the appointment. Pablo was great with the repair and explaining the issues with me. Prompt, professional and great quality.
22 November 2022
Quick service tech was awesomeVery knowledgeable
Quick service tech was awesomeVery knowledgeable
21 November 2022
Professional fast and price reasonable. Pablo was great.
Professional fast and price reasonable. Pablo was great.
21 November 2022
With Thanksgiving just a few days away it was a terrible time to have my fridge go on the...read more
With Thanksgiving just a few days away it was a terrible time to have my fridge go on the fritz! Vitaliy with Smart Appliance Services came to the rescue - he zeroed in on the problem immediately and we were back up and running in no time! I can’t say enough about how pleased I am with this company - easy to schedule, came out to assist right away, technician arrived on time and was so pleasant to work with, and the repair costs were beyond reasonable. Above and beyond - will use again if I need appliance repairs. Thank you Smart Appliance Services!
21 November 2022
Very nice work, and according to schedule
Very nice work, and according to schedule
21 November 2022
Pablo was courteous and knowledgeable and quick
Pablo was courteous and knowledgeable and quick
17 November 2022
Very prompt and professional!!
Very prompt and professional!!
17 November 2022
Impressed by my tech, Alex. Timely and great service. He made it happen and we are so grateful for...read more
Impressed by my tech, Alex. Timely and great service. He made it happen and we are so grateful for his efforts in figuring it out when others would have just given up
16 November 2022
Fast, friendly and smart. Super professional
Fast, friendly and smart. Super professional
11 November 2022
If you don’t use this company in the Tampa St. Petersburg area, you’re making a mistake. I have never...read more
If you don’t use this company in the Tampa St. Petersburg area, you’re making a mistake. I have never had a better experience than what we experienced with Felix and Pablo and their entire staff. Professional, Responsive and great portal. They say what they’re going to do and do what they say. I don’t recommend many companies, but this company is AWESOME.
11 November 2022
Great Service! On time, reasonable and dependable.
Great Service! On time, reasonable and dependable.
10 November 2022
I'm very helpful and good price got it fixed
I'm very helpful and good price got it fixed
08 November 2022
I went online to schedule a repair for my Miele which finding a technician is difficult. I got an...read more
I went online to schedule a repair for my Miele which finding a technician is difficult. I got an appointment the same day! Alex was prompt and fixed my dishwasher when a discontinued piece was broken. Even if it lasts a few months I’m fine with that. He could have just said it wasn’t available and not try to fix.
07 November 2022
Very professional and timely service.
Very professional and timely service.
04 November 2022
Parts ordered, repair scheduled for early next week. Great technicians . Prompt, great people, would definitely use again.
Parts ordered, repair scheduled for early next week. Great technicians . Prompt, great people, would definitely use again.
02 November 2022
Repairman was knowledgeable & quickly determined problem with my dryer. He had replacement part on his truck. Replaced part...read more
Repairman was knowledgeable & quickly determined problem with my dryer. He had replacement part on his truck. Replaced part & checked to see if dryer was working properly. Emailed me an invoice immediately, showing that I had paid, before he left. Very pleasant repairman.
01 November 2022
A little "pricey" $400 to replace a seal....but service was scheduled very quickly and the tech was very efficient.
A little "pricey" $400 to replace a seal....but service was scheduled very quickly and the tech was very efficient.
01 November 2022
Ordered part and was able to come the next morning to finish.
Ordered part and was able to come the next morning to finish.
01 November 2022
I had a cooktop installed in my newly remodeled kitchen. Even though the countertop installers had the specifications for...read more
I had a cooktop installed in my newly remodeled kitchen. Even though the countertop installers had the specifications for the cooktop, there was a diagnostic sensor that protruded beyond the backsplash.The technician was patient and helped the tile installer pop the back splash off and cut a notch in the backsplash for the sensor. Excellent, professional service and installation, I will definitely use them for any future appliance installs.
01 November 2022
Excellent service. Kept appointment and gave professional advice on my fridge
Excellent service. Kept appointment and gave professional advice on my fridge
31 October 2022
I called and was able to get an appointment in less than 2 hours on a Friday evening. The...read more
I called and was able to get an appointment in less than 2 hours on a Friday evening. The technician was prompt and professional. I would highly recommend this company!!!
31 October 2022
Diagnosed the problem with the washer. It would be costly to repair so we decided to buy a new...read more
Diagnosed the problem with the washer. It would be costly to repair so we decided to buy a new one.
31 October 2022
Alex was on time, and fast to get to work. Showed me what was wrong. Luckily minor issues. He...read more
Alex was on time, and fast to get to work. Showed me what was wrong. Luckily minor issues. He was done in under 20 mins and made sure I was satisfied with the results before leaving. Thanks!!!
31 October 2022
Prompt arrival, polite service tech, very effecient.
Prompt arrival, polite service tech, very effecient.
28 October 2022
Excellent technician, very knowledgeable. Did a great job fixing refrigerator
Excellent technician, very knowledgeable. Did a great job fixing refrigerator
28 October 2022
Timely and courteous very professional great service and would recommend this company!
Timely and courteous very professional great service and would recommend this company!
28 October 2022
We requested an appt and they were able to send out a technician the very next day. Andrei was...read more
We requested an appt and they were able to send out a technician the very next day. Andrei was prompt and courteous. We would definitely recommend Smart Appliance service!
27 October 2022
They were on time. Immediately knew what the problem was and had the parts! Runs like new now.
They were on time. Immediately knew what the problem was and had the parts! Runs like new now.
26 October 2022
It was very easy and quick to book an online appointment with them for next day service. Technician arrived...read more
It was very easy and quick to book an online appointment with them for next day service. Technician arrived right on time and was very helpful. We chose not to repair the fridge because of its age and problems but I would call smart appliances again in the future if I need appliance repair. Service call was a little more expensive than other places but availability was much faster.
25 October 2022
They responded to my call quickly and diagnosed the problem. The following business day the tech returned with the...read more
They responded to my call quickly and diagnosed the problem. The following business day the tech returned with the replacement part and made the repair. Tech was knowledgeable, polite, and worked quickly and efficiently. My only complaint might be that their web site is misleading, or not up to date regarding pricing. I was told all brands of refrigerater are now charged the $119 diagnostic fee, not just the premium brands. The info on the web site should be updated to clarify. Othewise all was good and I would recommend this company
25 October 2022
Will definitely use again if needed! Excellent service!
Will definitely use again if needed! Excellent service!
24 October 2022
Smart Appliances answered the phone in person, easily made an appointment time, showed up on time and did outstanding...read more
Smart Appliances answered the phone in person, easily made an appointment time, showed up on time and did outstanding work. They even communicated with me to verify all (arrival time, how much time to get part in, when to install) and, to check on my satisfaction. A thoughtful and competent company.
24 October 2022
Excellent service, quick response. I have used this company twice and was very happy with the quality of work...read more
Excellent service, quick response. I have used this company twice and was very happy with the quality of work and fair pricing. I would not hesitate to call again. I highly recommend!
21 October 2022
Technician was very knowledgeable he did a great job😊
Technician was very knowledgeable he did a great job😊
20 October 2022
Pablo went right to work, found the problem, fixed it, tested it, paid him, and he was out of...read more
Pablo went right to work, found the problem, fixed it, tested it, paid him, and he was out of here. Very fast professional, courteous, and reasonably priced. Will definitely use this company again if needed.
19 October 2022
Amazing! My dryer went out in the evening - I called first thing the next morning and they had...read more
Amazing! My dryer went out in the evening - I called first thing the next morning and they had someone out that afternoon and fixed! Great service and definitely would recommend!
17 October 2022
Alex did a great job diagnosing the problem with my dryer and identifying the solution to getting it working...read more
Alex did a great job diagnosing the problem with my dryer and identifying the solution to getting it working again!
17 October 2022
Pablo arrived exactly when stated. He was So nice and professional. He Identified the problem and was able to...read more
Pablo arrived exactly when stated. He was So nice and professional. He Identified the problem and was able to do the repair. Definitely would recommend
14 October 2022
Microwave repair. Identified problem quickly. Free estimate for install. Reasonable service price.
Microwave repair. Identified problem quickly. Free estimate for install. Reasonable service price.
14 October 2022
I was very happy they were able to come so quickly. Alex was very nice and professional.
I was very happy they were able to come so quickly. Alex was very nice and professional.
14 October 2022
Andy was very prompt. He diagnosed the problem immediately from the error code. Washing machine was okay. It had...read more
Andy was very prompt. He diagnosed the problem immediately from the error code. Washing machine was okay. It had been a drop in voltage from the power company. It was reset. Works now. He also explained how to keep the machine clean and odor free.
13 October 2022
My refrigerator freezer was not working again. I just had someone come out 6 months prior and they did...read more
My refrigerator freezer was not working again. I just had someone come out 6 months prior and they did not find out what was wrong with my freezer and just gave me more freon. This time to find out what was wrong with it, I called Smart Appliance and within the hour they told me it would continue to have problems because the problem was in the inside tubing of the refrigerator where service people do not repair. They asked if I wanted to continue to keep putting freon in (very costly) which would continue to need it, or if I wanted to purchase a new refrigerator. I decided not to have it repaired and the costly price of freon every 6 months and decided to get rid of it. Smart appliance was on time for their appointment. They went right to work and checked everything. Within that hour I knew what the problem was and they asked what did I want to do about it. I would highly recommend them. On time, fast, efficient, knowledgeable and professional.
13 October 2022
My refrigerator freezer was not working again. I just had someone come out 6 months prior and they did...read more
My refrigerator freezer was not working again. I just had someone come out 6 months prior and they did not find out what was wrong with my freezer and just gave me more freon. This time to find out what was wrong with it, I called Smart Appliance and within the hour they told me it would continue to have problems because the problem was in the inside tubing of the refrigerator where service people do not repair. They asked if I wanted to continue to keep putting freon in (very costly) which would continue to need it, or if I wanted to purchase a new refrigerator. I decided not to have it repaired and the costly price of freon every 6 months and decided to get rid of it. Smart appliance was on time for their appointment. They went right to work and checked everything. Within that hour I knew what the problem was and they asked what did I want to do about it. I would highly recommend them. On time, fast, efficient, knowledgeable and professional.
13 October 2022
Pablo was so nice and understanding that I knew nothing about this stove. Went beyond what he had to...read more
Pablo was so nice and understanding that I knew nothing about this stove. Went beyond what he had to do and helped me find gas. We will use you again.
12 October 2022
Fast. Professional. Amazing!!!! Just wow!
Fast. Professional. Amazing!!!! Just wow!
10 October 2022
Prompt. Knowledgeable. Fast work.Came for diagnosis. Provided quote. Ordered parts. Two days later back to finish on time and...read more
Prompt. Knowledgeable. Fast work.Came for diagnosis. Provided quote. Ordered parts. Two days later back to finish on time and matched quote. Would call again and would refer to others.
10 October 2022
Alex was awesome all the way around! Thank you!!!
Alex was awesome all the way around! Thank you!!!
10 October 2022
Excellent customer service. Thank you
Excellent customer service. Thank you
08 October 2022
Great fast. Efficient reasonable priced
Great fast. Efficient reasonable priced
07 October 2022
Repaired my water tubing leak on the back of the refrigerator. Repairman was very honest and did a good...read more
Repaired my water tubing leak on the back of the refrigerator. Repairman was very honest and did a good job.
06 October 2022
Could not fix but very professional and told me exactly why buying a new one was my best bet.
Could not fix but very professional and told me exactly why buying a new one was my best bet.
04 October 2022
Came on time bright and early. Technician was very nice. Solved 2 issues for under $200. Would definitely recommend.
Came on time bright and early. Technician was very nice. Solved 2 issues for under $200. Would definitely recommend.
03 October 2022
Came out within a few hours of setting appointment. The technician had estimate within an hour!
Came out within a few hours of setting appointment. The technician had estimate within an hour!
03 October 2022
Prompt and courteous. Five stars. Highly recommended to family, friends and colleagues.
Prompt and courteous. Five stars. Highly recommended to family, friends and colleagues.
03 October 2022
ExcellentExplained about things needed
ExcellentExplained about things needed
30 September 2022
Quick and courteous service. Vitaly was great.
Quick and courteous service. Vitaly was great.
26 September 2022
Great service by Pablo..efficient professional ...knew right away what the issue was and repaired it quickly. Would use this...read more
Great service by Pablo..efficient professional ...knew right away what the issue was and repaired it quickly. Would use this company again.
26 September 2022
Found the problem within 5 minutes
Found the problem within 5 minutes
26 September 2022
From my first call to dispatch to resolution of the issue, Smart Appliance Services was professional, fast, and fairly...read more
From my first call to dispatch to resolution of the issue, Smart Appliance Services was professional, fast, and fairly priced. I called on Monday morning at 8, and by 9:30, I had Vitaly K at my door. He answered all of my questions and reviewed all diagnostics with me, in terms I understood. I 100% endorse Smart Appliance Services.
23 September 2022
Same day service👍Was awesome text pre arrival with tech full name was knowledgeable direct with no up sale pressure...read more
Same day service👍Was awesome text pre arrival with tech full name was knowledgeable direct with no up sale pressure , fare prices.🍩🍩🍩🍩🍩
23 September 2022
Fabulous! These technicians are very knowledgeable, thoughtful, reasonably-priced and quick!
Fabulous! These technicians are very knowledgeable, thoughtful, reasonably-priced and quick!
22 September 2022
Excellent service and great technician
Excellent service and great technician
22 September 2022
Next day appointment and on time. I am confident the repairman did a thorough job with a reasonable price.
Next day appointment and on time. I am confident the repairman did a thorough job with a reasonable price.
22 September 2022
I was able to get an appointment the very next morning, and to my surprise was given only an...read more
I was able to get an appointment the very next morning, and to my surprise was given only an hour window instead of 8-12, or 1-5. I received a text when the repairman was on his way and was right on time! This is sometimes rare. I also found the pricing very reasonable.
22 September 2022
My self cleaning mode froze my oven up and I could not open the door or do anything with...read more
My self cleaning mode froze my oven up and I could not open the door or do anything with with it I called smart appliances and they came out almost the next day and fixed it for me within the hour super nice technician clean organized organize and most of all he fixed my problem thank you smart glances
21 September 2022
Excellent from start to finish!! Definitely recommend!!
Excellent from start to finish!! Definitely recommend!!
21 September 2022
Everyone was so on point, very efficient, quick, knowledgeable, and even early for their same day appt, definitely recommend
Everyone was so on point, very efficient, quick, knowledgeable, and even early for their same day appt, definitely recommend
21 September 2022
Office staff is very friendly over the phone and Vitaly was knowledgable about his work and procedures. He gave...read more
Office staff is very friendly over the phone and Vitaly was knowledgable about his work and procedures. He gave me the part number I needed for the washing machine and he would come back once I got the part. When I got the replacement part, I called Smar Appliance Services office and spoke to a wonderful person and explained my situation. She gave me a very reasonable price to have the washing macjine fixed and sent back Vitaly. Highly recommend this business.
20 September 2022
Our oven was acting up and after a quick search, I found Smart Appliance Services and gave them a...read more
Our oven was acting up and after a quick search, I found Smart Appliance Services and gave them a call. They got me scheduled quickly and efficiently and the service person showed up on time. About 30 minutes later the problem was fixed. Pretty much the best case scenario from an appliance repair perspective! I also liked that I could pay with a card right there and not have to deal with an invoice or a check.
20 September 2022
Vitality my technician was amazing highly suggest you ask for him!
Vitality my technician was amazing highly suggest you ask for him!
19 September 2022
icemakervery professionalvery knowledgeable
icemakervery professionalvery knowledgeable
19 September 2022
Smart Appliance sent a technician promptly (same day as I called) and he made a quick and accurate diagnosis...read more
Smart Appliance sent a technician promptly (same day as I called) and he made a quick and accurate diagnosis of my dishwasher's problem. He had the parts to repair it in his truck and the repairs were made in short order that afternoon. Very knowledgeable and competent
17 September 2022
Was very nice did a great job was very happy with your service
Was very nice did a great job was very happy with your service
16 September 2022
It wasn't the news I wanted (that my 2.75 year-old washer needed to be replaced), but I appreciated the...read more
It wasn't the news I wanted (that my 2.75 year-old washer needed to be replaced), but I appreciated the technician's professionalism and explanation of what caused the unit to fail.
15 September 2022
Andrei quickly diagnosed the problem and instead of trying to sell me a new dishwasher suggested a plan which...read more
Andrei quickly diagnosed the problem and instead of trying to sell me a new dishwasher suggested a plan which saved me about $500. Dishwasher fixed quickly and neatly. Very pleased
14 September 2022
The service man took his time & did a thorough diagnostic test, it would cost more to repair the...read more
The service man took his time & did a thorough diagnostic test, it would cost more to repair the old dishwasher than to purchase a new one.Well worth it!
14 September 2022
They did a great job, beyond happy! We had another company come out first, they didn’t fix it and...read more
They did a great job, beyond happy! We had another company come out first, they didn’t fix it and charged us double what we paid today. I was skeptical and gave Vitaliy a hard time our service guy. He was nice and honest and fixed our dryer fast and saved us a bunch of money! Will definitely only use this company from now on and definitely recommend that everyone else does too!
13 September 2022
Vitaliy was very helpful & friendly. He did a thorough diagnostic of our refrigerator & was able to identify...read more
Vitaliy was very helpful & friendly. He did a thorough diagnostic of our refrigerator & was able to identify & fix the issue. The main schedulers at the office are also professional & helpful.
12 September 2022
great communicating, solved our issue, professional and on time
great communicating, solved our issue, professional and on time
12 September 2022
The service was prompt, showing up the day I called, knowing it was an emergency for us. Alex was...read more
The service was prompt, showing up the day I called, knowing it was an emergency for us. Alex was cordial and knowledgeable about the repair that was needed. I highly recommend this company for any appliance repairs or suggestions
12 September 2022
Prompt, efficient, courteous service every single time. Thank you!
Prompt, efficient, courteous service every single time. Thank you!
09 September 2022
Alex was prompt, polite, & personable. He had all the parts to fix my 22 year old Kenmore Washing...read more
Alex was prompt, polite, & personable. He had all the parts to fix my 22 year old Kenmore Washing Machine and diagnosed and got it running very quickly!I was very pleased.
09 September 2022
Fast response and professional service tech was much appreciated.
Fast response and professional service tech was much appreciated.
06 September 2022
Fantastic service. Online scheduling is easy. Tech was on time. Estimate in advance. Repair was quick.Our tech, Alex K,...read more
Fantastic service. Online scheduling is easy. Tech was on time. Estimate in advance. Repair was quick.Our tech, Alex K, was very professional and knowledgeable.We will use their services again if needed
06 September 2022
Dryer broke last night went online and scheduled an appointment, for 12:00 the next day repairman showed up on...read more
Dryer broke last night went online and scheduled an appointment, for 12:00 the next day repairman showed up on time knew just what was broken, had the part on his truck by 12:30 my dryer was repaired. Would hire them again in a minute.
06 September 2022
Vitaliy was able to fix the qppliance without ordering a bunch of unneccessary parts. Thanks!
Vitaliy was able to fix the qppliance without ordering a bunch of unneccessary parts. Thanks!
05 September 2022
Best service ever. On time, ;pleasant workers, very efficient and knowledgeable. Hooray!!!!!!
Best service ever. On time, ;pleasant workers, very efficient and knowledgeable. Hooray!!!!!!
02 September 2022
Came out within the hour. Had to order new part and returned the next day. Great service.
Came out within the hour. Had to order new part and returned the next day. Great service.
01 September 2022
The latch on our washer door broke. I called late in the day and was able to get an...read more
The latch on our washer door broke. I called late in the day and was able to get an appointment for 8am the following morning. Tech was on time, polite, and able to complete the repair in less than one hour. Would definitely recommend.
31 August 2022
Vitality K. was so thorough and explained everything so well. I would call them again if needed
Vitality K. was so thorough and explained everything so well. I would call them again if needed
30 August 2022
Very satisfied. Will use again if needed
Very satisfied. Will use again if needed
29 August 2022
Very professional very fair and very reliable.These guys are very knowledgeable and I would use them again
Very professional very fair and very reliable.These guys are very knowledgeable and I would use them again
29 August 2022
The technician showed up on time, diagnosed the problem, gave an accurate quote. Was back the day with the...read more
The technician showed up on time, diagnosed the problem, gave an accurate quote. Was back the day with the correct part and made the repair in less than 30 minutes
26 August 2022
Pablo M was GREAT! He arrived an hour earlier which was great, and was able to resolve the issue...read more
Pablo M was GREAT! He arrived an hour earlier which was great, and was able to resolve the issue with our fridge! Thanks to Smart Appliances!
25 August 2022
Called with a broken freezer door . They came within 2 hrs . Pablo was my tech , he...read more
Called with a broken freezer door . They came within 2 hrs . Pablo was my tech , he was very nice , and knew what he was doing. Couldnt have been more satisfied . Highly recommend
25 August 2022
Showed up on time and did an excellent job. Would definitely use again
Showed up on time and did an excellent job. Would definitely use again
24 August 2022
Our dryer was tripping the fuse box. I called Smart Appliance Service but they were closed. I was able...read more
Our dryer was tripping the fuse box. I called Smart Appliance Service but they were closed. I was able to easily book my appointment online. When they reopened they called to find out more details about my dryer. Someone came out at the scheduled time. Got right to work and found the problem. The black hanging wire was not connected and needed reconnected as it was causing the trip in the fuse box. As you can see in the picture this is what it looked like after he took it apart and was showing me what the issue was. He fixed the hanging wire and put everything back together. The dryer is back to its old self again! This dryer has been repaired by them multiple times now and both times they were able to fix it at a price that was affordable. I am thankful for the team and their knowledge
23 August 2022
Technician is very professional and knowledgeable. Explained what he was doing and why. I would definitely use this service...read more
Technician is very professional and knowledgeable. Explained what he was doing and why. I would definitely use this service again.
22 August 2022
I was having repeated issues with the freezer in my fridge. I was able to get Alex out within...read more
I was having repeated issues with the freezer in my fridge. I was able to get Alex out within 4 hours who was not only able to help fix my problem but educate me on the cause, clearing certain lines, and even about different fridge brands with things you'll never see on the sticker. I know who I'm going to call next, and I know what brand fridge I'm not going to get next...
22 August 2022
The technician Alex did a wonderful job diagnosing our washing machine problem.
The technician Alex did a wonderful job diagnosing our washing machine problem.
22 August 2022
Service was great! Scheduled appt for within a few hrs of call. Andy C was courteous and professional- thank...read more
Service was great! Scheduled appt for within a few hrs of call. Andy C was courteous and professional- thank you
22 August 2022
I would definitely use Smart Appliance Services again. I called mid morning and someone was here by early afternoon....read more
I would definitely use Smart Appliance Services again. I called mid morning and someone was here by early afternoon. My dryer was repaired and an estimate will be sent to me for a future repair if needed. Great experience. Thank you.
22 August 2022
Issues with our fridge Saturday. Called Smart Appliance Monday and their technician Andy was at our house the same...read more
Issues with our fridge Saturday. Called Smart Appliance Monday and their technician Andy was at our house the same morning. He diagnosed and repaired it by noon. Very professional, polite and explained what the issues were before the repair. I would highly recommend.
18 August 2022
Alex was very professional and helpful. He explained exactly what needed to be fixed. He showed me before and...read more
Alex was very professional and helpful. He explained exactly what needed to be fixed. He showed me before and after photos and had the repair completed in less than an hour. It's been 3 days and so far everything works perfectly. It was pricey but I am grateful for their services. Thank you!
17 August 2022
Very good tech. I paid the diagnostics and then I was able to purchase the part and repair myself
Very good tech. I paid the diagnostics and then I was able to purchase the part and repair myself
16 August 2022
Arrived on time. Friendly and professional. Done in 30 minutes
Arrived on time. Friendly and professional. Done in 30 minutes
15 August 2022
Called to have ice maker looked at- they got me in same day, right on time, had the part...read more
Called to have ice maker looked at- they got me in same day, right on time, had the part to fix and fixed it in the one appointment. Showed me what was wrong and where. Very professional and I will use again.
15 August 2022
Came back out to revisit an issue,Appreciative!
Came back out to revisit an issue,Appreciative!
15 August 2022
On time and work done within the hour
On time and work done within the hour
15 August 2022
Very knowledgeable, on time, great prices and service.
Very knowledgeable, on time, great prices and service.
15 August 2022
Awesome service. Timely was able to diagnose and fix in the same day. Alex was the best. Highly recommended.
Awesome service. Timely was able to diagnose and fix in the same day. Alex was the best. Highly recommended.
13 August 2022
I went online to make appointment, Alex was here within 4 hours. Service was great, received texts when Alex...read more
I went online to make appointment, Alex was here within 4 hours. Service was great, received texts when Alex was on his way. Great job👍🏻
11 August 2022
Super fast. A little ou my budget but he was fast and great
Super fast. A little ou my budget but he was fast and great
09 August 2022
Pablo fixed my frozen fan in my Samsung Fridge. He was very polite, professional and helped he take everything...read more
Pablo fixed my frozen fan in my Samsung Fridge. He was very polite, professional and helped he take everything out of fridge.Reasonably priced. I would highly recommend Pablo and Smart Appliance
08 August 2022
The technician was very knowledgeable and determined to get the repair completed correctly. The staff member on the phone...read more
The technician was very knowledgeable and determined to get the repair completed correctly. The staff member on the phone was very kind and courteous and there was very good communication from the company about the appointment time and when they were en route. They were upfront about pricing before they proceeded with any work. I would definitely use this company again for my appliance repair needs.
08 August 2022
repair was made in a timely manner and I was kept up to date with timing of arrival
repair was made in a timely manner and I was kept up to date with timing of arrival
05 August 2022
It was excellent service. Was able to fixed the problem
It was excellent service. Was able to fixed the problem
05 August 2022
Arrived on time, very professional and polite. Dryer is working like new!
Arrived on time, very professional and polite. Dryer is working like new!
05 August 2022
The technician was efficient and quick. He did an excellent job explaining what went wrong and how to avoid...read more
The technician was efficient and quick. He did an excellent job explaining what went wrong and how to avoid it in the future. A highly recommend Smart Appliance Services!
04 August 2022
Your service repairman was quick and helpful.
Your service repairman was quick and helpful.
04 August 2022
Same day service and punctual and repaired the appliance well
Same day service and punctual and repaired the appliance well
04 August 2022
Same day service and actually arrived early. Would use this company again
Same day service and actually arrived early. Would use this company again
04 August 2022
They were available next day, received my part in one day & finished! Highly recommend!
They were available next day, received my part in one day & finished! Highly recommend!
03 August 2022
I called at 8:30 a.m. Pablo came by at noon. He gave me the problem for the dishwasher, let...read more
I called at 8:30 a.m. Pablo came by at noon. He gave me the problem for the dishwasher, let me take a picture of his solution in case I wanted to find the part and/or install it myself, then on the way out told me that my 2nd refrigerator would work again if I only defrosted it. He was right. Also professional, down-to-business, earnest, and honest. $89 instead of buying a new dishwasher
03 August 2022
Great folks, no BS . Will call again
Great folks, no BS . Will call again
02 August 2022
We called “Smart Appliance Services to fix the problems another company caused. Vitaliy came as fast as anybody ever...read more
We called “Smart Appliance Services to fix the problems another company caused. Vitaliy came as fast as anybody ever has he was very professional reasonably priced and very honest. We will ONLY call Smart Appliance Repair from now on. We used “WeFix” previously and learned NEVER to us them again.
01 August 2022
Vitaliy K was my repairman, and I could not have been more pleased. The repair required a new belt...read more
Vitaliy K was my repairman, and I could not have been more pleased. The repair required a new belt which needed to be ordered. To my great surprise and pleasure, I was given the option of having him order the belt or allowing me to order it via Amazon and thus saving me $60+. Once it arrived, he was out within a couple of hours and promptly repaired the dryer.
01 August 2022
The coordinator of appointments was polite, informative and professional. The service person arrived early. He found the problem with...read more
The coordinator of appointments was polite, informative and professional. The service person arrived early. He found the problem with the refrigerator and fixed. He explained to the tenant what has to be done so It does not happen again. I was very pleased with service and would recommend them.
01 August 2022
Professional, knowledgeable, and efficient. Would use them again in the future.
Professional, knowledgeable, and efficient. Would use them again in the future.
01 August 2022
Loved this appliance repair service- quick appointment time, Pablo was prompt, friendly & most important- was able to fix...read more
Loved this appliance repair service- quick appointment time, Pablo was prompt, friendly & most important- was able to fix our dishwasher without a high cost! Would definitely use this service again.
01 August 2022
Needed my ice maker/water dispenser looked at. Scheduling appointments was so easy and availability was great. Was able to...read more
Needed my ice maker/water dispenser looked at. Scheduling appointments was so easy and availability was great. Was able to get the problem diagnosed quickly and turn around time for repair was quick as well. Tech and office staff are all awesome. Hopefully won’t need you again anytime soon 😂 but would absolutely recommend
01 August 2022
Such a nice company, from the phone call to request service to the service itself. Vitaliy was amazing and...read more
Such a nice company, from the phone call to request service to the service itself. Vitaliy was amazing and very helpful. Would highly recommend !
28 July 2022
Pablo found the problem right away and fixed it. Very knowlegable
Pablo found the problem right away and fixed it. Very knowlegable
28 July 2022
Quick service and knowledgeable service
Quick service and knowledgeable service
26 July 2022
Vitaliy did a great job and was very helpful in fixing the problem with our refrigerator. I will definitely...read more
Vitaliy did a great job and was very helpful in fixing the problem with our refrigerator. I will definitely use them again for service!
25 July 2022
I think the services are great. I have used them for my oven and washer and both technicians were...read more
I think the services are great. I have used them for my oven and washer and both technicians were on time and polite and best of all fixed my appliances
22 July 2022
Thank you for the help and diagnosis of what's going on with my LG front loader washing machine. Andy...read more
Thank you for the help and diagnosis of what's going on with my LG front loader washing machine. Andy was the technician who came out. He was polite and thorough with addressing all my concerns , even with the dryer mounted on top so i can easily remove the bracket now. He was on time which is nice so I wasnt waiting around all afternoon.
21 July 2022
Pablo arrived early. He was good and explained what the problem was and how he fixed it. Thank you...
Pablo arrived early. He was good and explained what the problem was and how he fixed it. Thank you...
20 July 2022
Alex was Very professional and helpful
Alex was Very professional and helpful
13 July 2022
I was very pleased with their service and would highly recommend them. They were able to fix my dishwasher....read more
I was very pleased with their service and would highly recommend them. They were able to fix my dishwasher. 5 star
12 July 2022
Excellent installation of microwave
Excellent installation of microwave
11 July 2022
Technician was wonderful, very polite and helped us with our issue
Technician was wonderful, very polite and helped us with our issue
11 July 2022
Repair was professional-service person was polite, informative, trustworthy
Repair was professional-service person was polite, informative, trustworthy
11 July 2022
Smart Appliance Service was extremely thorough and professional. They sent multiple techs to check up to see if the...read more
Smart Appliance Service was extremely thorough and professional. They sent multiple techs to check up to see if the repair was done properly. I highly recommend Smart Appliance as I was very impressed.
11 July 2022
The handle on my Samsung freezer broke, and the seal on thr freezer was loose causing frost in the...read more
The handle on my Samsung freezer broke, and the seal on thr freezer was loose causing frost in the freezer. The repairman was on time. Polite. Quick. The price was reasonable. Thank you.
10 July 2022
Alex repaired my Refrigerator and did a wonderful job. I would recommend smart appliance service to anyone
Alex repaired my Refrigerator and did a wonderful job. I would recommend smart appliance service to anyone
09 July 2022
Technician arrived on time and was very professional. Explained the repairs needed and provided a detailed estimate. Highly recommended.
Technician arrived on time and was very professional. Explained the repairs needed and provided a detailed estimate. Highly recommended.
09 July 2022
Prompt diagnosis of malfunctionExpert repair and fair pricing
Prompt diagnosis of malfunctionExpert repair and fair pricing
07 July 2022
Technician was knowledgeable and courteous. We would definitely call this firm again
Technician was knowledgeable and courteous. We would definitely call this firm again
05 July 2022
Company is great! They are very thorough, polite, and professional. Pablo the tech came out and checked everything, listened...read more
Company is great! They are very thorough, polite, and professional. Pablo the tech came out and checked everything, listened the my comments and took the appropriate actions. Will use them in the future for all my appliance repairs
04 July 2022
Fixed my refrigerator and ice maker without trying to rip me off. Another place told me it was my...read more
Fixed my refrigerator and ice maker without trying to rip me off. Another place told me it was my compressor without even looking at it! The repair was quick and easy.
30 June 2022
Smart Appliance Services were a pleasure to do business with. They made an appt within a reasonable time of...read more
Smart Appliance Services were a pleasure to do business with. They made an appt within a reasonable time of my initial call. They only needed a 1 hour window. The technician arrived on time, was very friendly and explained everything well to me. The repair was done quickly and has been working fine since
28 June 2022
Efficient, knowledgeable and on time.Thank you very much
Efficient, knowledgeable and on time.Thank you very much
28 June 2022
They came quickly, they repaired the appliance( had to order a part but it all came in quickly, and...read more
They came quickly, they repaired the appliance( had to order a part but it all came in quickly, and repair was done professionally…
23 June 2022
Called in the AM. Andy came by within 2 hours and after diagnosing I needed a new compressor, Alex...read more
Called in the AM. Andy came by within 2 hours and after diagnosing I needed a new compressor, Alex was in and out 3 hours later and my refrigerator was back up and running! I highly recommend staying away from LG appliances. This is the second appliance I have had to have major service on in the 3 years since they were purchased. The service crew was very professional and informed me on estimated arrival times throughout the day. I would highly recommend!
22 June 2022
Service was excellent. They were able to come out same day, only an hour or two after I originally...read more
Service was excellent. They were able to come out same day, only an hour or two after I originally called. The guy was super nice, fixed my dryer, and gave it a little cleaning. Thank you!
22 June 2022
Smart Appliance was able to come the day after I called. They came and diagnosed the problem . They...read more
Smart Appliance was able to come the day after I called. They came and diagnosed the problem . They were able to come back in a few days to fix our washing machine. Paolo was very nice and thorough! I would highly recommend them!!
21 June 2022
I called on a Friday and they came out and immediately were able to diagnose the problem. The repairman...read more
I called on a Friday and they came out and immediately were able to diagnose the problem. The repairman was back Monday morning to install the part that was needed. Very good service
20 June 2022
Vitaly came by and looked at my refrigerator and diagnosed it very fast. Took the time to show me...read more
Vitaly came by and looked at my refrigerator and diagnosed it very fast. Took the time to show me exactly what he saw and what the problem was an allowed me to make an educated decision on what my next steps were. I’ve never used this company before, but I will use them again.
20 June 2022
Andy was great he solved the problem i would request him next time
Andy was great he solved the problem i would request him next time
18 June 2022
Fantastic. Efficient. Pleasant. Clean. Respectful. Patient.What more can I say. I'll hire only them from now on
Fantastic. Efficient. Pleasant. Clean. Respectful. Patient.What more can I say. I'll hire only them from now on
17 June 2022
"I called for appointment and they were onsite within 2 days at 8am. Alex was the technician and he...read more
"I called for appointment and they were onsite within 2 days at 8am. Alex was the technician and he was polite, professional and a very knowledgeable service provider.
16 June 2022
My refrigerator freezer in the garage went out and I was so worried that I would lose all the...read more
My refrigerator freezer in the garage went out and I was so worried that I would lose all the food but I called Smart appliance services and they came out the very first thing that morning turns out it was just a blocked fan they could’ve said it was anything else and I would not have known the difference at any rate very impressed with the service man his name was Pablo, Professional and trustworthy I would highly recommend this company
16 June 2022
Repairman Vitalie came to look at refrigerator and service was wonderful very professional thank you!
Repairman Vitalie came to look at refrigerator and service was wonderful very professional thank you!
15 June 2022
They provided same day service, the service call was reasonable, the technician (Vitaly) arrived on time, was extremely professional...read more
They provided same day service, the service call was reasonable, the technician (Vitaly) arrived on time, was extremely professional and knowledgeable. I would highly recommend. Will definitely use them again in the future should the need arise
14 June 2022
Prompt, professional and clearly diagnosed the problem and offered detailed solutions. Highly recommended
Prompt, professional and clearly diagnosed the problem and offered detailed solutions. Highly recommended
08 June 2022
Knowledgeable service Technician, on time, helpful staff on phone, same day appointment and good price for the service’s. Highly...read more
Knowledgeable service Technician, on time, helpful staff on phone, same day appointment and good price for the service’s. Highly recommended them for all small appliance repair needs. Give them a 5 star rating
07 June 2022
Outstanding service from start to finish
Outstanding service from start to finish
06 June 2022
Vitally did great work. He found a short in the wiring that could have started a fire.
Vitally did great work. He found a short in the wiring that could have started a fire.
04 June 2022
Quick, efficient service. Scheduled early morning, had someone before 11 & finished before Noon. TG that it wasn’t anything...read more
Quick, efficient service. Scheduled early morning, had someone before 11 & finished before Noon. TG that it wasn’t anything major. Would highly recommend. 👍🏻
31 May 2022
They were able to schedule, diagnose, order parts, and repair within only a few days. That seemed pretty fast....read more
They were able to schedule, diagnose, order parts, and repair within only a few days. That seemed pretty fast. Definitely knowledgeable.
31 May 2022
My refrigerator was not cooling. They repaired it quickly and it works again.
My refrigerator was not cooling. They repaired it quickly and it works again.
30 May 2022
Very prompt and excellent service. Would recommend.
Very prompt and excellent service. Would recommend.
27 May 2022
Pablo is wonderful. On time, knowledgeable . I’m extremely pleased and would highly recommend.
Pablo is wonderful. On time, knowledgeable . I’m extremely pleased and would highly recommend.
26 May 2022
Prompt, knowledgeable & professional. Very satisfied.
Prompt, knowledgeable & professional. Very satisfied.
26 May 2022
Andy was great came on time very pleasant. I called last minute as I was leaving and they came...read more
Andy was great came on time very pleasant. I called last minute as I was leaving and they came the next day. Great service. Would recommend and use again
25 May 2022
Still waiting for part to finish the service call
Still waiting for part to finish the service call
25 May 2022
Everyone involved with this repair were very professional and friendly. The person I spoke with to schedule the repair...read more
Everyone involved with this repair were very professional and friendly. The person I spoke with to schedule the repair was extremely accomodating and understanding.The repairman was on time and very knowledable.I highly recommend this business for appliance repairs
24 May 2022
My first time using Smart Appliance Service and would not hesitate to use them again. I would request to...read more
My first time using Smart Appliance Service and would not hesitate to use them again. I would request to have the same tech, Alex, again. He was punctual, showed complete confidence and knowledge of his profession and does not give up. He will analyze a difficult situation until he finds the problem and corrects it. A true professional!
24 May 2022
They were at my house within a couple hours of my call & fixed in an hour what I...read more
They were at my house within a couple hours of my call & fixed in an hour what I had been waiting a month for. Truly great service!
23 May 2022
"From start to finish, the whole experience was wonderful. It was easy to get someone on the phone, I...read more
"From start to finish, the whole experience was wonderful. It was easy to get someone on the phone, I was scheduled for same day service, and my washer is now fixed! HIGHLY recommend this company! Thank you 😊Now to do the 6 loads of laundry lol
23 May 2022
They arrived within a couple hours of my call, they were so kind to fit me in to their...read more
They arrived within a couple hours of my call, they were so kind to fit me in to their schedule because they knew I’d been waiting a month. This man repaired in one hour what I had been waiting a month for - & was incorrectly diagnosed by another company. Could not be more pleased!
19 May 2022
After throwing away so. much. food. and trying unsuccessfully to get Sears to honor my valid extended warranty, I...read more
After throwing away so. much. food. and trying unsuccessfully to get Sears to honor my valid extended warranty, I was truly pleasantly surprised to cold-call Smart Appliance and reach a personable, professional representative. The repairman, Vitaliy, was at my house within an hour of my frantic phone call regarding my warm refrigerator. Vitaliy diagnosed, then Alex came to the house to confirm a correct diagnosis, parts were ordered, and the refrigerator was working the next day. Wow. Professional, courteous, and quick. Amazing. I would absolutely recommend this company to anyone
17 May 2022
When my refrigerator died, I called for an appointment in the morning. They were able to accommodate me by...read more
When my refrigerator died, I called for an appointment in the morning. They were able to accommodate me by noon. Alex was able to find the problem immediately and promised to come back with the new part after he finished his other appointments for the day. He came back and the refrigerator has been cooling ever since! Alex was courteous, professional, knowledgeable and very neat. I will ask for him in the future if I ever need any other repairs.
16 May 2022
They were great! When my refrigerator broke down, I was able to get an appointment within hours. Alex was...read more
They were great! When my refrigerator broke down, I was able to get an appointment within hours. Alex was very professional, courteous and knowledgeable. He made a point of coming back that afternoon, with the part and fixing my dead refrigerator. Thanks, Alex!
16 May 2022
I called for a refrigerator repair and they had an availability the next day. A tech came on time...read more
I called for a refrigerator repair and they had an availability the next day. A tech came on time and diagnosed the issue and was able to repair it on the spot. It was just a shorted cable which the tech switched. All in all it was over in 30 minutes and the fridge has been working well since. The one thing I will say is that they are expensive. $260 just to replace a cable is really high in my eyes, but I had no other choice. Nonetheless, it was quick and professional. Next time, I may just but a new used fridge which is almost the same
16 May 2022
The tech arrived promptly and knew exactly what to do! They were a few dollars more than some of...read more
The tech arrived promptly and knew exactly what to do! They were a few dollars more than some of the competitors...however...worth the extra money as they performed their tasks and could fix our problem promptly.
14 May 2022
The technician arrived on time was very helpful and patient and he really tried to solve the problem. Excellent!
The technician arrived on time was very helpful and patient and he really tried to solve the problem. Excellent!
12 May 2022
Arrived on time, diagnosed situation, had part on truck, fixed quickly and neatly. Could not ask for more.
Arrived on time, diagnosed situation, had part on truck, fixed quickly and neatly. Could not ask for more.
12 May 2022
High quality of work! Knowledgeable, fast and efficient
High quality of work! Knowledgeable, fast and efficient
10 May 2022
Pablo showed up in time. Was communicative and was successful in finding a special charm that was trappedInside my...read more
Pablo showed up in time. Was communicative and was successful in finding a special charm that was trappedInside my washer. He went above and beyond.
05 May 2022
Prompt, professional service. Repair completed the I called in
Prompt, professional service. Repair completed the I called in
02 May 2022
Prompt and professional service!
Prompt and professional service!
02 May 2022
Pablo was great, punctual, well informed. I am waiting for part to arrive so I can call yo get...read more
Pablo was great, punctual, well informed. I am waiting for part to arrive so I can call yo get him to install it
02 May 2022
Very courteous and knowledgeable. Would definitely call again.
Very courteous and knowledgeable. Would definitely call again.
02 May 2022
Friendly, knowledgeable and efficient. Would recommend and use their services again
Friendly, knowledgeable and efficient. Would recommend and use their services again
29 April 2022
Same day service, friendly office manager.Andy was very knowledgeable, thorough and professional. Will definitely call again!
Same day service, friendly office manager.Andy was very knowledgeable, thorough and professional. Will definitely call again!
28 April 2022
Crew was precise. efficient, and competent . Good job.
Crew was precise. efficient, and competent . Good job.
26 April 2022
Excellent!When I set up the appointment for my broken dryer they said the technician would be here between 9-10...read more
Excellent!When I set up the appointment for my broken dryer they said the technician would be here between 9-10 am the next day. He arrived 9am sharp and was done within 10 minutes! Very friendly and professional! Great service and price!
25 April 2022
Quick response and a quality job. I would highly recommend!!
Quick response and a quality job. I would highly recommend!!
25 April 2022
My cooking range oven door was not working properly . Alex came and fixed it so it continues to...read more
My cooking range oven door was not working properly . Alex came and fixed it so it continues to work and gave his honest suggestions and saved me from buy a new cooking range immediately. Nice guy
20 April 2022
Andy was super quick and efficient in diagnosing our gas stove top repair. Had to wait a couple days...read more
Andy was super quick and efficient in diagnosing our gas stove top repair. Had to wait a couple days for parts, but everything is working great.
19 April 2022
Excellent company. They did a great job. Friendly, timely, and very professional. I highly recommend them for your appliance...read more
Excellent company. They did a great job. Friendly, timely, and very professional. I highly recommend them for your appliance repair.
18 April 2022
They were Prompt. They showed up exactly when they said they would. And when they said they would be...read more
They were Prompt. They showed up exactly when they said they would. And when they said they would be back the next day with the part that my refrigerator needed. With my surprise they came back the same day . I'm very glad that I choose them to repair my refrigerator.
18 April 2022
Excellent Customer Service by Vitaliy. Too much to repair micro even if part was available. Will be using Smart...read more
Excellent Customer Service by Vitaliy. Too much to repair micro even if part was available. Will be using Smart Appliance Service to install new micro.
13 April 2022
The technician was extremely compentent and professional. They ordered the part and was bag within the morning the day...read more
The technician was extremely compentent and professional. They ordered the part and was bag within the morning the day after next and finished the repair. Great communication and the entire experience was easy. Thank you!
12 April 2022
When we had a problem with our washer, Smart Appliance was the only company that responded immediately and came...read more
When we had a problem with our washer, Smart Appliance was the only company that responded immediately and came out that afternoon. Professional and fairly priced. Excellent service!
12 April 2022
Alex K was very professional, efficient and was able to answer the questions we had about our washer performance....read more
Alex K was very professional, efficient and was able to answer the questions we had about our washer performance. Definitely recommend him and this company
11 April 2022
Repair man was great but over priced for 45 minutes work
Repair man was great but over priced for 45 minutes work
11 April 2022
Easy scheduling, friendly phone etiquette, and Alex our repairman was thorough and quick
Easy scheduling, friendly phone etiquette, and Alex our repairman was thorough and quick
08 April 2022
Service guy very thorough and diagnosed problem. Very an expensive part and labor, not worthit. Also diagnose and call...read more
Service guy very thorough and diagnosed problem. Very an expensive part and labor, not worthit. Also diagnose and call is $119 little pricy but if you decide to repair, it is applyed toward total cost
05 April 2022
Smart" Appliance Service. After describing my issue in gory detail to a gal she scheduled me for an appointment...read more
Smart" Appliance Service. After describing my issue in gory detail to a gal she scheduled me for an appointment for the very next morning. Awesome! I rearranged my work schedule to accommodate the 9-10 arrival AS WELL AS relocate my dogs. I got both text an email confirmations. About 30min before I was expecting the tech I get another phone call from the "Smart" company asking about my issues and that they would like to schedule for a tech to come out. Um... What? As if I didn't already explain everything once (gory deets, remember?) and was already expecting someone at my house soon. No, that wasn't happening. The "actual" soonest was in the late afternoon... which destroyed the rest of my plans for work and the day. Not even a coupon, cookie, or consideration for my inconvenience. New ETA: 3-4. I got a text at 2:30 stating my tech was on his way, but I already knew that -- because he'd been in my house for 15m already. Did I mention my dogs are insane? I didn't have time to coordinate their removal. Oh well.Company Communication: 1/5 starsAndy C: 5/5 stars on the diagnosis and repair
04 April 2022
I called after I was not able to correct the problem. I was able to get an appointment same...read more
I called after I was not able to correct the problem. I was able to get an appointment same day and Alex showed up within the timeframe allotted and was able to decipher the issue. I already had the parts so just had the labor fee. Good knowledge earned thank you.
29 March 2022
They arrived first thing in the morning as promised, diagnosed them problem and came back the same day and...read more
They arrived first thing in the morning as promised, diagnosed them problem and came back the same day and replaced the part.
29 March 2022
Getting the appointment was not easy but the technician who turned up knew what he was doing and fixed...read more
Getting the appointment was not easy but the technician who turned up knew what he was doing and fixed the dryer quickly.
28 March 2022
The Smart Appliance team was both effective and efficient. They made what appeared to be a hard job look...read more
The Smart Appliance team was both effective and efficient. They made what appeared to be a hard job look easy. I was very pleased with their work and would recommend them.
22 March 2022
What a great experience! The installer, Alex was early, professional and experienced. He did a great job installing our...read more
What a great experience! The installer, Alex was early, professional and experienced. He did a great job installing our wall oven. When other installers left us hanging, Smart Appliance Services saved us. Thank you!
21 March 2022
The gentleman was professional and got things straightened out. No problem one week out. A well run operation as...read more
The gentleman was professional and got things straightened out. No problem one week out. A well run operation as well. The staff that answers calls were polite and got stuff done
21 March 2022
Professional and on time. Very nice technician.
Professional and on time. Very nice technician.
18 March 2022
Efficient and took times to explain.
Efficient and took times to explain.
16 March 2022
Pablo fixed my ice maker quickly and effectively. Thank you, Pavel and Smart Appliance Services.
Pablo fixed my ice maker quickly and effectively. Thank you, Pavel and Smart Appliance Services.
16 March 2022
Alex did a thorough inspection and found no problems, which is wonderful. He was on time and was very...read more
Alex did a thorough inspection and found no problems, which is wonderful. He was on time and was very professional. I will certainly use your services again and tell others as well!
16 March 2022
Arrived on time and quickly diagnosed the problem! Tech was courteous and very professional.
Arrived on time and quickly diagnosed the problem! Tech was courteous and very professional.
15 March 2022
Alex was very knowledgeable and very helpful. Diagnosed my 2 issues quickly and helped me determine how to deal...read more
Alex was very knowledgeable and very helpful. Diagnosed my 2 issues quickly and helped me determine how to deal with them.
14 March 2022
EVERYTHING WENT WELL. TECH WAS ON TIME AND HANDLED THE PROBLEM EFFECIENTLY.
EVERYTHING WENT WELL. TECH WAS ON TIME AND HANDLED THE PROBLEM EFFECIENTLY.
14 March 2022
Service was excellent!! They Took time and care to solve the problem. This was much appreciated and I Highly...read more
Service was excellent!! They Took time and care to solve the problem. This was much appreciated and I Highly recommend them!! Thank you!!,❤️
11 March 2022
Reliable, accommodating, excellent staff. Highly recommended.
Reliable, accommodating, excellent staff. Highly recommended.
07 March 2022
Very courteous, on time, professional. Diagnosed my problem and advised to replace rather than expensive repair. I will use...read more
Very courteous, on time, professional. Diagnosed my problem and advised to replace rather than expensive repair. I will use them again
05 March 2022
Repaired my washing machine, very professional
Repaired my washing machine, very professional
04 March 2022
Alex was very knowledgeable and gave us good advice about whether to repair or replace our oven. He also...read more
Alex was very knowledgeable and gave us good advice about whether to repair or replace our oven. He also let us know of all possible causes of the problem, which we were able to research to feel confident about making a good decision
03 March 2022
Excellent service & very timely.
Excellent service & very timely.
03 March 2022
They were very pleasant and professional I will call them again if I need any help with my appliances...read more
They were very pleasant and professional I will call them again if I need any help with my appliances I really like them
01 March 2022
The technician made sure that my Smart LG washer worked properly. This company is very responsive is fair priced...read more
The technician made sure that my Smart LG washer worked properly. This company is very responsive is fair priced compared to other companies. They send you text messages before tech arrives. Definitely will be my main appliance repair company from now on
28 February 2022
Andy is a great tech! And a nice person!
Andy is a great tech! And a nice person!
28 February 2022
Got a text saying Pablo was on his way. He arrived in the scheduled hour window, quickly diagnosed the...read more
Got a text saying Pablo was on his way. He arrived in the scheduled hour window, quickly diagnosed the issue with the dishwasher, gave me options with approximate cost, and made the requested repair. Cost was reasonable. I’ll call them again if I need an appliance repair
28 February 2022
So nice to work with an honest and fair company 😊👍 they scheduled, confirmed and showed up on time...read more
So nice to work with an honest and fair company 😊👍 they scheduled, confirmed and showed up on time and discovered that the repair was small and handled it accordingly, you always have to trust that they will treat you fair and after the professional service I received I can say that Smart Appliance Services did 👏👏👏 5 Stars for them!!!
25 February 2022
My request was scheduled quickly, the repairman arrived at the scheduled time. He diagnosed the problem quickly.
My request was scheduled quickly, the repairman arrived at the scheduled time. He diagnosed the problem quickly.
23 February 2022
Very responsive company. Called on a Monday morning around 8:30 am and had an appointment window of 11:00 am...read more
Very responsive company. Called on a Monday morning around 8:30 am and had an appointment window of 11:00 am to noon. Technician performed a detailed inspection of my deep freezer (about 45 minutes) and found it working perfectly. Made some useful suggestions to monitor the performance and offered to come back out without a service charge if issues presented in the following week. Will certainly use them again.
22 February 2022
Great!! Honest and nice. So grateful to find a good repair service!
Great!! Honest and nice. So grateful to find a good repair service!
22 February 2022
Great job at diagnosing and replacing the compressor. Great job Pablo (diagnosis) and Alex (fixing the refrigerator)
Great job at diagnosing and replacing the compressor. Great job Pablo (diagnosis) and Alex (fixing the refrigerator)
22 February 2022
Smart appliance service was quick, reliable and fairly priced in repairing my washer.
Smart appliance service was quick, reliable and fairly priced in repairing my washer.
16 February 2022
Fantastic service, same day. Alex was honest and quick. I will use Smart Appliance Service for all my future...read more
Fantastic service, same day. Alex was honest and quick. I will use Smart Appliance Service for all my future needs. Price was very reasonable as well.
15 February 2022
Quick, efficient and courteous. Offered options that saved me money
Quick, efficient and courteous. Offered options that saved me money
15 February 2022
Very polite, quick, and knowledgeable. There was good reason their online reviews are all great
Very polite, quick, and knowledgeable. There was good reason their online reviews are all great
15 February 2022
When I called with a request for service, a repairman was schedled for later that day. Before arriving, Andy...read more
When I called with a request for service, a repairman was schedled for later that day. Before arriving, Andy sent a text to let me know rthat he was on his way. Andy was courteous, efficient and resolved our problem promptly. As he left, he presented my with a bill, which I paid through the company's payment app. I thought that the charge was fair. If needed, I would call Smart Appliance Services in the future.
11 February 2022
Did a great job came right in assist the problem gave me an estimate they were on time very...read more
Did a great job came right in assist the problem gave me an estimate they were on time very professional the young man Alex nothing but the best I would refer thembest Appliance service center that I’ve had to use over the years
09 February 2022
On time, very polite and explained exactly what the problem was. He even explained and demonstrated how to remedy...read more
On time, very polite and explained exactly what the problem was. He even explained and demonstrated how to remedy problem if it should happen in the future.
08 February 2022
Easy to set up online for a same day appointment. The tech Pablo is fantastic and represents the company...read more
Easy to set up online for a same day appointment. The tech Pablo is fantastic and represents the company very well. He was friendly and personable and answered all my questions with a smile. Highly recommend!
08 February 2022
Honest and efficient. While they couldn’t fix my problem (it’s not related to my washer after all) they were...read more
Honest and efficient. While they couldn’t fix my problem (it’s not related to my washer after all) they were very through and efficient and honest. Arrived right in the middle of estimated time. Will call again if needed.
07 February 2022
They fixed my refrigator same day I called, saved me from buying another which of which i could not...read more
They fixed my refrigator same day I called, saved me from buying another which of which i could not get delivery for two weeks.. very friendly and resonable priced
07 February 2022
Prompt response, on time, Vitily very professional. Reasonable service cost. Technician could have ordered and replaced parts unnecessarily, but...read more
Prompt response, on time, Vitily very professional. Reasonable service cost. Technician could have ordered and replaced parts unnecessarily, but he did not. So I appreciate his honesty.
05 February 2022
Alex was thorough in his assessment and found the problem that prior repair person never even bothered to try...read more
Alex was thorough in his assessment and found the problem that prior repair person never even bothered to try to determine. Said leak was because of full freezer (which was not the case)
04 February 2022
Pablo did an exceptional job on washer repair and was very professionalThank you!
Pablo did an exceptional job on washer repair and was very professionalThank you!
03 February 2022
Enjoyed visit from Andy very much. Knowledgeable and easy to understand. Repair cost is economical, a third of what...read more
Enjoyed visit from Andy very much. Knowledgeable and easy to understand. Repair cost is economical, a third of what it would cost to buy a new one.
02 February 2022
Found and fixed a problem with "snow" forming in the freezer of our KitchenAid refrigerator that a competitor could...read more
Found and fixed a problem with "snow" forming in the freezer of our KitchenAid refrigerator that a competitor could not resolve in two visits. Pablo was on time and professional. He listened to the history of trying to get this fixed and used some very creative techniques to diagnose and confirm the problem. Pablo fixed the problem in 30 mins. and only charged a very reasonable minor repair fee. First time we had used this company and will use them again and recommend them to others.
01 February 2022
Pablo was our service tech very kind and professional diagnosed the problem with the dishwasher right away and repaired...read more
Pablo was our service tech very kind and professional diagnosed the problem with the dishwasher right away and repaired itHe even pointed out a plumbing issue that I was unaware off , I highly recommend him and this company’s services , I will definitely use them again !!!
31 January 2022
Washer and dryer stacked install small laundry room but they were thorough careful and all around did a great...read more
Washer and dryer stacked install small laundry room but they were thorough careful and all around did a great job
31 January 2022
Very efficient and satisfying job done by Andy the repairman !
Very efficient and satisfying job done by Andy the repairman !
30 January 2022
New part ordered so project not finished yet
New part ordered so project not finished yet
28 January 2022
A technician was able to come the day I called, and though I spoke with a person, the documentation...read more
A technician was able to come the day I called, and though I spoke with a person, the documentation was quickly automated. Before I hung up, I received a text confirming the details of the service call. The tech arrived on time, worked in a professional manner, and clearly explained my options. I'm very happy with Smart Appliance Services
24 January 2022
Diagnosed the problem, Fixed the issue. Great service
Diagnosed the problem, Fixed the issue. Great service
24 January 2022
Prompt, courteous service. Fair price
Prompt, courteous service. Fair price
21 January 2022
So good!! Easy to schedule online with several options, Alex arrived on time and had the job finished in...read more
So good!! Easy to schedule online with several options, Alex arrived on time and had the job finished in less than a half hour. Very pleasant, capable and interesting young man. My husband was especially pleased with the price and value of services. Will use them again!
20 January 2022
Pablo came by and diagnosed the control board issue and was able to fix it at a reasonable price
Pablo came by and diagnosed the control board issue and was able to fix it at a reasonable price
19 January 2022
Diagnosed the problem w/ our fridge and fixed on the spot - Thank you!
Diagnosed the problem w/ our fridge and fixed on the spot - Thank you!
18 January 2022
Thank you for prompt service call to my home! Repairman was super nice and very clean, even cleaning up...read more
Thank you for prompt service call to my home! Repairman was super nice and very clean, even cleaning up after himself which I told him was not necessary. My machine couldn’t be fixed but Max tried everything to see if he could make it work.Highly recommend!!
17 January 2022
Alex was very responsive and perfomed the repair quickly and affectively
Alex was very responsive and perfomed the repair quickly and affectively
17 January 2022
Took a few minutes...Thank you!
Took a few minutes...Thank you!
17 January 2022
Wonderful service guy. Not the cheapest service in town but Alex did go the extra mile to fix our...read more
Wonderful service guy. Not the cheapest service in town but Alex did go the extra mile to fix our problem and make sure our issue is fixed before he left!
17 January 2022
Right on time. Very knowledgeable and fixed the problem . Excellent service
Right on time. Very knowledgeable and fixed the problem . Excellent service
14 January 2022
Called late Thursday & technician was out the next morning. Apt was for between 10/11 but got a text...read more
Called late Thursday & technician was out the next morning. Apt was for between 10/11 but got a text saying he was on his way around 9:15. Arrived ~9:45 & was done within an hour. I have dry laundry now!
13 January 2022
We had an ongoing problem with a slight drip behind the refrigerator and low pressure on the water dispenser....read more
We had an ongoing problem with a slight drip behind the refrigerator and low pressure on the water dispenser. I had a couple of companies look at the problem but it persisted. Alex diagnosed the problem quickly. He explained the issue clearly so that I knew what was causing the problem and the repair needed. He ordered the part from LG and completed the repair two days later. Always on time, professional and highly knowledgeable. Very satisfied
13 January 2022
Really easy to make an appointment online quickly and they followed up with texts and a call. They did...read more
Really easy to make an appointment online quickly and they followed up with texts and a call. They did have to reschedule on me to the following Monday (from the originally scheduled Friday) but that can be expected during omicron. They diagnosed the problem with my fridge quickly and got it fixed within an hour.
11 January 2022
Very prompt response within 24 hours during the busy Christmas holiday. I am so glad they got my washer...read more
Very prompt response within 24 hours during the busy Christmas holiday. I am so glad they got my washer to work right away.
11 January 2022
The technician Paul was awesome. Super knowledgeable and very kind. Thank you for the great work
The technician Paul was awesome. Super knowledgeable and very kind. Thank you for the great work
10 January 2022
They know what they are doing. Good and friendly people who care about the customer. I'd call them again...read more
They know what they are doing. Good and friendly people who care about the customer. I'd call them again without worrying.
04 January 2022
Professional, knowledgeable and on time. Highly recommend using Smart Appliance Services
Professional, knowledgeable and on time. Highly recommend using Smart Appliance Services
04 January 2022
I was every happy with your Service!
I was every happy with your Service!
03 January 2022
My dishwasher and refrigerator broke within 48 hours of each other. Another appliance repair place canceled on me that...read more
My dishwasher and refrigerator broke within 48 hours of each other. Another appliance repair place canceled on me that morning. Called Smart Appliances and they scheduled later that day. The technician was clean, personable and knowledgable about our brand of refrigerator and dishwasher. After assessing the refrigerator he was pretty sure it was the compressor but suggested we check the manufacturer's warranty. Sure enough the compressor was still covered. With regard to the dishwasher, he was knowledgeable and efficient, recognizing what was wrong and fixing it. Moreover, he left left no mess. Very, very pleased with Smart Appliances. Definitely recommend.
31 December 2021
Called them for a last minute repair when another repair service bailed last minute. Showed up EARLY with only...read more
Called them for a last minute repair when another repair service bailed last minute. Showed up EARLY with only about 2 hrs notice. My washer is fixed and happily working :) However. I consider their price to be a bit high…. They charged $100 more than other quotes I received, and they charged me for a diagnostic even though I didn’t need one because I knew what was wrong (And told them on the phone in advance.) If I had more time/less of an emergency, I’d for sure go elsewhere! But - For fast repair on short notice the day before New Year’s Eve? AND he had to drive across town to get the necessary part? AND did it all before close of business? Yeah. They were awesome and really saved my life (even if they are a bit pricey.)
30 December 2021
Andy, the service guy, was prompt efficient polite and solve the problem very quickly. I would certainly call this...read more
Andy, the service guy, was prompt efficient polite and solve the problem very quickly. I would certainly call this company again.
29 December 2021
Smart Appliance Services came out quickly and fixed our dishwasher for a reasonable price
Smart Appliance Services came out quickly and fixed our dishwasher for a reasonable price
28 December 2021
Very happy with Pablo's service today, he was super nice and honest. Really appreciate his work and honesty attitude!...read more
Very happy with Pablo's service today, he was super nice and honest. Really appreciate his work and honesty attitude! Thank you
28 December 2021
Alex is superb. He has provided service for us on several different problems and is always well prepared and...read more
Alex is superb. He has provided service for us on several different problems and is always well prepared and extremely knowledgable
27 December 2021
I would definitely recommend Smart Appliance Services. The technician arrived on schedule, was courteous, knowledgeable, and got the job...read more
I would definitely recommend Smart Appliance Services. The technician arrived on schedule, was courteous, knowledgeable, and got the job done
27 December 2021
Alex and his trainee were kind, professional and on time. They were able to diagnose the problem, order the...read more
Alex and his trainee were kind, professional and on time. They were able to diagnose the problem, order the part, and come back out to repair our dishwasher in just 48 hours! We were blown away when so many other repair and home services are extremely backlogged right now. They also have a super easy to use online and phone scheduling service.
27 December 2021
Great and professional. Really works to get the job done
Great and professional. Really works to get the job done
23 December 2021
Pablo did a terrific job finding and analyzing our problem. He was knowledgeable and forthright on the appraisal. He...read more
Pablo did a terrific job finding and analyzing our problem. He was knowledgeable and forthright on the appraisal. He sent an estimate of what a new board would cost. He also gave us a hint as to what to do should it happen again. Should we decide to replace we will definitely call Smart Appliance Service. We called another agency who kept canceling and having us reschedule three times. So happy we found this service!!
21 December 2021
Very professional and knew exactly what to fix! Reasonable fees too.
Very professional and knew exactly what to fix! Reasonable fees too.
21 December 2021
Andy was right on time, professional, friendly, and I would use this service company again without hesitation. And I...read more
Andy was right on time, professional, friendly, and I would use this service company again without hesitation. And I would ask for Andy by name! Very good experience.
21 December 2021
Smart responded to our call during Christmas week within 24 hrs. Andy was professional, friendly and helpful. We had...read more
Smart responded to our call during Christmas week within 24 hrs. Andy was professional, friendly and helpful. We had just moved everything and he also reconfigured the doors for us for ease of use
20 December 2021
Pablo is an excellent repairman and very kind
Pablo is an excellent repairman and very kind
20 December 2021
The two service persons were polite, Explain in detail what would be done. Gave options about costs - they...read more
The two service persons were polite, Explain in detail what would be done. Gave options about costs - they knew their trade. I was informed and learned
18 December 2021
A very good experience. Pablo was terrific.He had to take whole stove apart to get to a faulty burner...read more
A very good experience. Pablo was terrific.He had to take whole stove apart to get to a faulty burner only to discover the stove is on its last legs . He then amazingly put it all back together again.He was kind and very professional and provided all necessary details. A pleasure to work with!
17 December 2021
Reliable, on time, does a good job.I would highly recommend this service.
Reliable, on time, does a good job.I would highly recommend this service.
14 December 2021
Smart Appliance Services responded very quickly with my request to repair my microwave oven,,, they dispatched technician (Alex) who...read more
Smart Appliance Services responded very quickly with my request to repair my microwave oven,,, they dispatched technician (Alex) who came out to look at the oven and quickly diagnosed the repair needed and offered us several options to take care of it,,, we will definitely use them again for future needs and will recommend them to our friends and family
13 December 2021
Pablo was knowledgeable, courteous and very professional. Thank you
Pablo was knowledgeable, courteous and very professional. Thank you
13 December 2021
Professional, Efficient, and quick. I would call Smart Appliance again for sure if I needed an appliance repaired. I...read more
Professional, Efficient, and quick. I would call Smart Appliance again for sure if I needed an appliance repaired. I recommend them.
10 December 2021
Pablo is a very professional and knowledgeable serviceman. I’d definitely call this company again for future repairs
Pablo is a very professional and knowledgeable serviceman. I’d definitely call this company again for future repairs
09 December 2021
Couldn’t believe how quickly they got here. Pablo was thourough and professional
Couldn’t believe how quickly they got here. Pablo was thourough and professional
07 December 2021
The technician, Andy was very professional, thorough and I am very pleased with the repair that he made to...read more
The technician, Andy was very professional, thorough and I am very pleased with the repair that he made to my refrigerator. I would highly recommend Smart Appliance to others, and will use them in the future should the need arise.
06 December 2021
Great service. Assessed the problem and recommended we call LG for warranty information. &1,000 compressor Very knowledgeable
Great service. Assessed the problem and recommended we call LG for warranty information. &1,000 compressor Very knowledgeable
06 December 2021
Alex diagnosed our wine cooler, he was very professional, explained the problem in detail, over all a great experience.Would...read more
Alex diagnosed our wine cooler, he was very professional, explained the problem in detail, over all a great experience.Would definitely recommend him, and use him again if needed
01 December 2021
Honest, thorough, pleasant. Will definitely call again if needed
Honest, thorough, pleasant. Will definitely call again if needed
30 November 2021
He just left left our home. The serviceman was kind, informed and got the problem solved quickly. Definitely will...read more
He just left left our home. The serviceman was kind, informed and got the problem solved quickly. Definitely will use u all again. Thanks!
29 November 2021
Showed up on time very professional found problem in a matter of minutes and fix problem. Their prices are...read more
Showed up on time very professional found problem in a matter of minutes and fix problem. Their prices are very fair I would definitely use them again
29 November 2021
Prompt service. Problem solved. Even made an early morning call because I was leaving town. Service man was very...read more
Prompt service. Problem solved. Even made an early morning call because I was leaving town. Service man was very polite. Very impressed.
29 November 2021
Installed a new gas range efficiently and professionally
Installed a new gas range efficiently and professionally
29 November 2021
Awesome service! Andy was knowledgeable & explained the issue with my frig. I’ll definitely use this service again
Awesome service! Andy was knowledgeable & explained the issue with my frig. I’ll definitely use this service again
24 November 2021
Driver was here on time, very nice and respectful, explained everything clearly, I will call again when needed, Thank...read more
Driver was here on time, very nice and respectful, explained everything clearly, I will call again when needed, Thank you
24 November 2021
To tell you the truth I was very worried that my washer bit the dust,or that it would be...read more
To tell you the truth I was very worried that my washer bit the dust,or that it would be very expensive to repair. I was skeptical about the service charge because I felt that it was broken and am I glad I went with Smart Appliance Services. The receptionist was very helpful and professional and I got fast service and my washer is up and running. The price was very low and Alex, the service tech, was polite and professional and quick. I would highly recommend them to anyone who has a appliance problem. You will be very pleased with the entire experience
23 November 2021
I was able to get an appt within a day. The service engineer was on time, professional and courteous....read more
I was able to get an appt within a day. The service engineer was on time, professional and courteous. The part needed to be ordered and he returned the day after to install. I picked them from google and could not be happier of my choice. Highly recommend!
23 November 2021
prompt service, professional technician. I would definitely contact for service in the future.
prompt service, professional technician. I would definitely contact for service in the future.
22 November 2021
Diagnosed the problem quickly and repaired it efficiently. Very pleased.
Diagnosed the problem quickly and repaired it efficiently. Very pleased.
22 November 2021
Tech showed on time, was polite and professional. Quickly diagnoses the problem. He explained the job and cost. He...read more
Tech showed on time, was polite and professional. Quickly diagnoses the problem. He explained the job and cost. He explained the high cost of the part plus labor. We discussed the option of purchase a new stove for several hundred dollars above what it would cost to repair the existing stove rather than put money into the older stove. We chose the latter and paid only a small fee for the service call
22 November 2021
Arrived on time. Informative. Friendly and Professional.
Arrived on time. Informative. Friendly and Professional.
18 November 2021
Smart Appliance services is Terr
Smart Appliance services is Terr
17 November 2021
They did an outstanding job. The problem was diagnosed quickly and accurately. The repairman had the part on his...read more
They did an outstanding job. The problem was diagnosed quickly and accurately. The repairman had the part on his truck and my appliance was back in service in less than one hour. I would recommend them to anyone needing an appliance repaired.
17 November 2021
Quick and easy service - all fixed!
Quick and easy service - all fixed!
15 November 2021
Very professional and thorough. Unfortunately could not fix the fridge due to issue but did thorough fault finding
Very professional and thorough. Unfortunately could not fix the fridge due to issue but did thorough fault finding
15 November 2021
Great Job! Andy, the service technician, arrived on time, he was very professional, quickly detected and repaired the problem....read more
Great Job! Andy, the service technician, arrived on time, he was very professional, quickly detected and repaired the problem. He explained why our dishwasher was leaking with pictures. I highly recommend Smart Appliances and Andy.
15 November 2021
My heating element went out in my Samsung dryer, and in a household with kids we couldn't go long...read more
My heating element went out in my Samsung dryer, and in a household with kids we couldn't go long without doing laundry. Smart Appliance Services sent Andy out the next day to install the new heating element, and we were back up and running in an hour. Great service and excellent communication. Will definitely use them again!
12 November 2021
A real person answered the phone! Seemed genuinely concerned. Was able to get same day appointment. Even the though...read more
A real person answered the phone! Seemed genuinely concerned. Was able to get same day appointment. Even the though the refrigerator was on its last legs, the technician thoroughly went through the steps to check out everything hoping to save it. I will use them again
12 November 2021
Great job. Tech was very knowledgeable and helpful
Great job. Tech was very knowledgeable and helpful
12 November 2021
Excellent service. Showed up early. Very professional
Excellent service. Showed up early. Very professional
12 November 2021
Pablo did a great job 5stars. He arrived when he said he would. Very happy
Pablo did a great job 5stars. He arrived when he said he would. Very happy
09 November 2021
Very efficient. Performed as promised. Very detailed. Cared for my property. A little pricey but worth it
Very efficient. Performed as promised. Very detailed. Cared for my property. A little pricey but worth it
08 November 2021
On time , Quick to assess the problem and had it fixed in a timely manner
On time , Quick to assess the problem and had it fixed in a timely manner
08 November 2021
Repair man was professional and you could tell he knew what he was doing. He completed the job fast...read more
Repair man was professional and you could tell he knew what he was doing. He completed the job fast and cleaned up before he left
08 November 2021
Excellent service. Pablo arrived on time. Diagnosed and installed the part. Refrigerator is working great! Prices more than reasonable....read more
Excellent service. Pablo arrived on time. Diagnosed and installed the part. Refrigerator is working great! Prices more than reasonable. Will recommend Smart Appliance
08 November 2021
Alex came and diagnosed the problem with our dishwasher. He was on time and very careful about keeping the...read more
Alex came and diagnosed the problem with our dishwasher. He was on time and very careful about keeping the area where he was working clean. His diagnosis was very helpful and I was able to complete the repair on my own.Wold definitely use him agin if there was something I was unable to repair.
03 November 2021
Alex did an excellent job of explaining our options. We would use Smart Appliance Service again.
Alex did an excellent job of explaining our options. We would use Smart Appliance Service again.
01 November 2021
Alex was very professional & worked efficiently on our refrigerator repair He explained the issues & what needed to...read more
Alex was very professional & worked efficiently on our refrigerator repair He explained the issues & what needed to be done to fix the issue Fast, reliable & reasonably priced service Thank you
01 November 2021
Somehow it cost me several hundred dollars more that the estimate which bothers me , but the work was...read more
Somehow it cost me several hundred dollars more that the estimate which bothers me , but the work was down as promised, and at the time exactly when estimated
01 November 2021
Quick response good service.
Quick response good service.
28 October 2021
Andy C was punctual, efficient and informative. I was really impressed overall with his professionalism.
Andy C was punctual, efficient and informative. I was really impressed overall with his professionalism.
28 October 2021
They were very timely and professional. Would recommend and use again
They were very timely and professional. Would recommend and use again
27 October 2021
The serviceman, Pablo, was professional, thorough, and frank. He told me that many Samsung owners have had problems with...read more
The serviceman, Pablo, was professional, thorough, and frank. He told me that many Samsung owners have had problems with their ice makers, and what I should do to fix it
26 October 2021
Appointment was scheduled fast. Emailed and texted appointment details. Texted when "on the way". Technician was very professional: polite...read more
Appointment was scheduled fast. Emailed and texted appointment details. Texted when "on the way". Technician was very professional: polite quick and efficient. The repair and the price was in my expected range.
23 October 2021
The dishwasher had a leak. Pablo found the leak quickly. He explained our options and we decided to purchase...read more
The dishwasher had a leak. Pablo found the leak quickly. He explained our options and we decided to purchase a new dishwasher.
23 October 2021
Awesome service from Alex K. He's quick, thorough, and professional.
Awesome service from Alex K. He's quick, thorough, and professional.
20 October 2021
Alex K. fixed our clogged freezer drain line in just 30 minutes. He does terrific work!
Alex K. fixed our clogged freezer drain line in just 30 minutes. He does terrific work!
19 October 2021
Knowledgeable technicians, were able to diagnose the problem with my LG washer and replace the damaged part in one...read more
Knowledgeable technicians, were able to diagnose the problem with my LG washer and replace the damaged part in one day. Great service at reasonable prices
15 October 2021
Pablo was on time and fixed the problem quickly. First time using Smart Appliance. I will use the again...read more
Pablo was on time and fixed the problem quickly. First time using Smart Appliance. I will use the again and recommend them 100 percent. Reasonable and professional.
14 October 2021
Alex k was prompt, thorough and obviously honest
Alex k was prompt, thorough and obviously honest
11 October 2021
Alex arrived on time and did a terrific job. Very professional.
Alex arrived on time and did a terrific job. Very professional.
11 October 2021
You can go right online to see what appointments are available and book there- so convenient. Alex was on...read more
You can go right online to see what appointments are available and book there- so convenient. Alex was on time and very kind and professional. There turned out to be nothing wrong, just a fluke! He was awesome in extending a second visit out free of charge if the washer were to leak again (since we couldn't get it to leak during the visit) - which is very appreciated. Would definitely call again should I need to! - though, I hope I don't!-
11 October 2021
Great service. On time. Reasonable price
Great service. On time. Reasonable price
11 October 2021
Very knowledgeable and efficient quick service
Very knowledgeable and efficient quick service
10 October 2021
Alex was on time, courteous, efficient, informative and seemed to know his business. Repairs were done as he described....read more
Alex was on time, courteous, efficient, informative and seemed to know his business. Repairs were done as he described. Services were not cheap. Will use this company again, after I save up enough money.
06 October 2021
Everything went great. Honest, clean, punctual
Everything went great. Honest, clean, punctual
04 October 2021
Alex was great. He was very professional and courteous. He explained everything to me and showed me pictures of...read more
Alex was great. He was very professional and courteous. He explained everything to me and showed me pictures of what was wrong. He had my dryer fixed and running in no time. I can't thank him enough
04 October 2021
Andy was great and was right on time! He found the issue with the refrigerator quickly, quoted a reasonable...read more
Andy was great and was right on time! He found the issue with the refrigerator quickly, quoted a reasonable rate and took care of our problem. He was very professional while in our home. I would recommend him and this company to anyone!
29 September 2021
Pablo did a great job perfect
Pablo did a great job perfect
29 September 2021
Wish it could've been good news (dryer too far gone to fix) but Alex did a great job. Professional,...read more
Wish it could've been good news (dryer too far gone to fix) but Alex did a great job. Professional, on time and communicated and showed me what the issue was. Would gladly recommend to anyone who needs an appliance serviced/looked at
28 September 2021
Wonderful fast service with great communication!
Wonderful fast service with great communication!
28 September 2021
Efficient service, on schedule and repairs completed. Thank you ALEX
Efficient service, on schedule and repairs completed. Thank you ALEX
27 September 2021
Everything was easy. Technician Alex was prompt, courteous, and communicated well with us. Would use them again
Everything was easy. Technician Alex was prompt, courteous, and communicated well with us. Would use them again
27 September 2021
Pablo was actually early to the appointment! He went right to work, identified the problem and repaired my beverage...read more
Pablo was actually early to the appointment! He went right to work, identified the problem and repaired my beverage refrigerator at an honest price in a timely manner.
22 September 2021
Pablo was so nice and I would have them come back He rates 10
Pablo was so nice and I would have them come back He rates 10
21 September 2021
First timer with this company. Easy to schedule an appointment without waiting weeks. Received a text when the technician...read more
First timer with this company. Easy to schedule an appointment without waiting weeks. Received a text when the technician was on the way, he was early! Pablo, very nice, came in and got to work to diagnose the problem. Hopefully, we can find parts for the old oven! Also, he left everything tidy!
21 September 2021
I called, they scheduled, they kept me up-dated as to a slight delay, repairman arrived, repaired refrigerator quickly and...read more
I called, they scheduled, they kept me up-dated as to a slight delay, repairman arrived, repaired refrigerator quickly and professionally all at what I felt was a fair price. This company will be my GO TO company on any future appliance repair needs
20 September 2021
Alex was professional and thorough. He explained the repair needed on our refrigerator and was able to complete the...read more
Alex was professional and thorough. He explained the repair needed on our refrigerator and was able to complete the job. He also cleaned our dryer vent. Very Happy with our service!
16 September 2021
Pablo was very polite, although he didn't repair my washer. After trying several things, he thought it would take...read more
Pablo was very polite, although he didn't repair my washer. After trying several things, he thought it would take a very expensive part (the control board) to fix the machine, which I felt was not worth the cost (est. $500).
15 September 2021
Pablo arrived on time - actually a bit early but he notified me. He got right to work, was...read more
Pablo arrived on time - actually a bit early but he notified me. He got right to work, was friendly, clearly told me what our refrigerator repair would cost, and when approved made it happen. I would definitely work with them again.
14 September 2021
Alex was a very nice young man. Old oven and stove, but he was able to get everything going...read more
Alex was a very nice young man. Old oven and stove, but he was able to get everything going satisfactory
13 September 2021
Alex was a very nice man and got things done well.
Alex was a very nice man and got things done well.
13 September 2021
Wasn't able to repair our dishwasher not for lack of trying. Salesperson was very accommodating ama gave us ideas...read more
Wasn't able to repair our dishwasher not for lack of trying. Salesperson was very accommodating ama gave us ideas of where to purchase a new one and who's installation to trust. Will use their service again when needed.
13 September 2021
Repairman was on time friendly aned knowledgeable.Customer service kept me apprised ofdelivery times.All in all a good experience
Repairman was on time friendly aned knowledgeable.Customer service kept me apprised ofdelivery times.All in all a good experience
09 September 2021
Appointment set up was very efficient. Technician arrived on time and provided excellent service. Payment was easily done electronically...read more
Appointment set up was very efficient. Technician arrived on time and provided excellent service. Payment was easily done electronically and invoice sent immediately.
09 September 2021
Smart Appliance booked me an appointment almost immediately. On time. Text reminders. Very efficient . Will definately use them...read more
Smart Appliance booked me an appointment almost immediately. On time. Text reminders. Very efficient . Will definately use them again
08 September 2021
Pablo was very professional and fixed my washer very quickly! Thank you!
Pablo was very professional and fixed my washer very quickly! Thank you!
29 August 2021
I had an excellent experience with Smart Appliance Services. I had a young technician, I think it was Alex...read more
I had an excellent experience with Smart Appliance Services. I had a young technician, I think it was Alex K. I had originally called about my dryer not working and in less than 30 minutes he had that running again and perfectly. So I decided to see if he could fix a newly new refrigerator that I was convinced I would be replacing . Again, in short order he had run his diagnostics and zeroed in on a problem I did not know I had. And of course had parts for it and it was running before he left. I had been using a different service which also came up in the top 3 for google, but it always seemed like he would charge me based on my need to get it fixed. When In called for the appointments I was told when they would be there and a half hour before my scheduled time I received a text saying he wason his way. Bob R
26 August 2021
Andy was my service tech and Handy Andy was Awesome Andy! Very satisfied customer, MB
Andy was my service tech and Handy Andy was Awesome Andy! Very satisfied customer, MB
26 August 2021
We had an issue with our refrigerator. They were able to come within 24 hours, diagnose the issue, and...read more
We had an issue with our refrigerator. They were able to come within 24 hours, diagnose the issue, and give us a tip for a potential fix that required no parts. We followed the tech's instructions, and sure enough it was back up and running without issue. I would absolutely use Smart Appliance Service again. Many companies would have been happy to charge for additional parts and labor, but these guys were extremely responsive and acted with honesty and integrity. I would happily recommend them to anyone.
26 August 2021
The serviceman (Pablo) was knowledgeable, affable and professional. Fixed our leaking refrigerator. I would definitely use Appliance Services again.
The serviceman (Pablo) was knowledgeable, affable and professional. Fixed our leaking refrigerator. I would definitely use Appliance Services again.
24 August 2021
The serviceman (Pablo) was knowledgeable, affable and professional. Fixed our leaking refrigerator. I would definitely use Appliance Services again.
The serviceman (Pablo) was knowledgeable, affable and professional. Fixed our leaking refrigerator. I would definitely use Appliance Services again.
18 August 2021
Arrived on time. Looked at my freezer and explained my options. Kind and courteous.
Arrived on time. Looked at my freezer and explained my options. Kind and courteous.
16 August 2021
Showed up on time and fixed our dryer issue in less than 10 minutes. Professional, fast, and a good...read more
Showed up on time and fixed our dryer issue in less than 10 minutes. Professional, fast, and a good price. Will be calling you again on our next appliance issue!
16 August 2021
My technician, Andy, was punctual and gave me an honest appraisal. He returned a few days later with the...read more
My technician, Andy, was punctual and gave me an honest appraisal. He returned a few days later with the necessary part, and quickly had the dryer up and running. I'm very happy with the service he provided, and would definitely recommend Smart Appliance Service.
16 August 2021
He diagnosed my problem and it was an easy DIY. Otherwise I’m sure I would have had them do...read more
He diagnosed my problem and it was an easy DIY. Otherwise I’m sure I would have had them do the work.
12 August 2021
Awesome service Pablo was out and fixed our refrigerator response time was amazing thanks !!!Bryan Kihle Treasure island
Awesome service Pablo was out and fixed our refrigerator response time was amazing thanks !!!Bryan Kihle Treasure island
12 August 2021
Alex from Smart appliances came out to help diagnosis my fridge that ended up taking 2 trips because, of...read more
Alex from Smart appliances came out to help diagnosis my fridge that ended up taking 2 trips because, of course, it was working the first time he came out. He was super patient and thorough. I realized some problems aren't so black and white and takes time to narrow down to what is really wrong. He finally diagnosed the problem and gave solutions and options of how to fix it. We finally have a working fridge all thanks to Alex! THANK YOU for being friendly, honest and great at your job. Will 100% use again in the future!
11 August 2021
Very timely and professional. Received text updates regarding arrival which was appreciated. Andy was incredibly thorough in our fridge...read more
Very timely and professional. Received text updates regarding arrival which was appreciated. Andy was incredibly thorough in our fridge service repair visit. We'll definitely use Smart Appliance Services in the future.
09 August 2021
Very timely and professional. Received text updates regarding arrival which was appreciated. Andy was incredibly thorough in our fridge...read more
Very timely and professional. Received text updates regarding arrival which was appreciated. Andy was incredibly thorough in our fridge service repair visit. We'll definitely use Smart Appliance Services in the future.
05 August 2021
Looked at my desk dryerAll good & professional
Looked at my desk dryerAll good & professional
05 August 2021
Very fast service. Prompt time frame when part had to be ordered. On time for both visits. Pablo explain...read more
Very fast service. Prompt time frame when part had to be ordered. On time for both visits. Pablo explain issue and offered efficient solutions
02 August 2021
Alex told me my 3 year old Whirlpool fridge needed a new compressor, but that he had no idea...read more
Alex told me my 3 year old Whirlpool fridge needed a new compressor, but that he had no idea why it had failed, since he is unable to examine the interior workings of the compressor. He gave me a written estimate for the part and labor of $858.00. And since I had paid $1099. for this refrigerator, and there was no extended warranty, he said it would make more sense to just buy a new refrigerator. Bad news for me, but I appreciate his honesty. He has a very businesslike manner, rather short on words, and a rather heavy Russian accent, but he did seem to know what he was doing
02 August 2021
Quick diagnosis and repair. Went above and beyond as well
Quick diagnosis and repair. Went above and beyond as well
01 August 2021
Andy and Alex came to our home to service our LG very expensive refrigerator, Andy was very through, they...read more
Andy and Alex came to our home to service our LG very expensive refrigerator, Andy was very through, they came to check out our problem after another local company replaced the compressor. Unfortunately that may not have been the problem, Alex came a few weeks later and gave us the bad news it wasn’t repairable. Both of these men are knowledgeable, honest and we definitely would call them if we have any other appliances in need of a repair
30 July 2021
Alex was very professional neat and very organized and was he quite and on time the best was same...read more
Alex was very professional neat and very organized and was he quite and on time the best was same day service Nice Work… Thanks
29 July 2021
Clearly recognized problem. Fixed ice maker quickly. Offered alternative solutions in case the first one he tried didn't work....read more
Clearly recognized problem. Fixed ice maker quickly. Offered alternative solutions in case the first one he tried didn't work. Will definitely use him again.
29 July 2021
Good, responsive service. Very pleased with the overall experience.
Good, responsive service. Very pleased with the overall experience.
27 July 2021
On time and very thorough with the service rendered. Even took off his shoe before entering our home. Did...read more
On time and very thorough with the service rendered. Even took off his shoe before entering our home. Did a great job determining what needed repairing, ordered the part and got in fixed in a timely manner and a good price, we will definitely use them again when needed.
25 July 2021
They were on-time and that's a good start. My freezer was working, but refrigerator wasn't cooling. He explained the...read more
They were on-time and that's a good start. My freezer was working, but refrigerator wasn't cooling. He explained the problem to me and fixed it. He told me it would happen again and what to do. It did, and I was able to fix it. It's an d refrigerator, and this gives me time to buy new one. All this for $89! Great company.
23 July 2021
Pablo was the best and even though we couldn't get everything done today the problem. was temporarily resolved as...read more
Pablo was the best and even though we couldn't get everything done today the problem. was temporarily resolved as I hope to have him back out here once I receive the part. I can assure you that you have found a permanent customer!!!!! Thanks for the GREAT customer service!!!
23 July 2021
Pablo was very courteous and efficient. Was in and out within an hour. I was quite pleased with the...read more
Pablo was very courteous and efficient. Was in and out within an hour. I was quite pleased with the service. I would recommend Smart Appliance Services to anyone.
23 July 2021
I am selling a house and my freezer decided to stop working right after the home inspection. Had these...read more
I am selling a house and my freezer decided to stop working right after the home inspection. Had these guys come out to review and repair. The first time they were out, the tech couldn’t seem to explain to me what he thought was wrong and whether or not what he was doing would be the appropriate fix. He was late, left for an hour or so to get a part at one point and came back for another hour or so and left basically saying “I think it’s good for now”. The next day I called, and they sent the tech back out with the Operations Manager. I asked them to review again and determine exactly what was wrong and whether it was fixable or I needed a new fridge since I didn’t want to leave the new Owners with a potentially broken refrigerator! They came back out and diagnosed what the issue was, the operations manager had the patience to explain to me exactly what the issue was with it so that I could explain easier to the home buyers, and we were able to make an informed decision from there. Overall the process took less than 24 hours but I feel that it could have been completed sooner if the original tech had been able to diagnose and explain the issue better the first time. But was glad they came out quickly again the next day to remedy! I’d recommend them if you need someone quick to come take a look.
19 July 2021
Pablo was great, will call him all the time for my appliance repairs
Pablo was great, will call him all the time for my appliance repairs