How to Fix Thermador Dishwasher Error Code E24

Dishwashers, like any appliance, can develop problems over time, and error codes help alert users to these issues. Thermador dishwashers, known for their high quality and efficiency, are no exception. Thermador dishwasher error code E15 is a common issue that many users face, but don’t worry, this guide will help you understand and resolve it. Error codes like the E15 are designed to protect your appliance from damage and ensure it continues to run smoothly. 

Key Takeaways

  • E15 Error indicates excess water in the dishwasher base, triggered to prevent flooding.
  • Common causes include leaks, faulty pumps, blocked hoses, or malfunctioning float switches.
  • Troubleshoot by checking for leaks, inspecting the drain pump, and clearing blockages.
  • If the issue persists, seek Thermador appliance repair from a professional technician.
  • Regular maintenance helps prevent future errors and extends the lifespan of your dishwasher.

What Does Error Code E15 Mean?

The Thermador dishwasher error code E15 signals that there is excess water in the base of your dishwasher. This is a built-in protective feature designed to prevent flooding and water damage. When excess water accumulates in the base, the Thermador dishwasher E15 error alerts you to the issue.

If you’re unable to fix the problem yourself, consider reaching out for dishwasher repair in Tampa for assistance.

Possible Causes Behind the E15 Error

There are several reasons why your Thermador dishwasher might display the E15 error. Understanding the potential causes will help you troubleshoot the problem more efficiently. Below are the most common culprits:

  1. Leaks or Excess Water in the Base
    A common reason for the Thermador dishwasher error code E15 is water accumulating in the bottom of the dishwasher. This could be caused by a leak in the door seal, a cracked hose, or even a malfunctioning drain valve that causes excess water to collect.
  2. Faulty Drain Pump or Sensor
    If the drain pump or the sensor that controls the flow of water is faulty, it might lead to the dishwasher not draining properly, causing water to collect at the bottom. This malfunction triggers the Thermador dishwasher error code E15.
  3. Blocked Drain Hose
    A blocked or clogged drain hose can impede the flow of water out of the dishwasher. When this happens, the dishwasher might not be able to properly empty, leading to excess water in the base and triggering the Thermador dishwasher error code E15.
  4. Problems with the Float Switch
    The float switch is a component that monitors the water level in the dishwasher. If the switch is malfunctioning, it may signal that there’s excess water when there isn’t. This can also lead to the Thermador dishwasher error code E15.

Understanding the root cause of the error will help you determine the best solution for fixing it. Now that we’ve covered the potential causes, let’s dive into troubleshooting.

thermador dishwasher error code e15


Step-by-Step Troubleshooting Guide

Here’s a simple, actionable guide to troubleshooting the Thermador dishwasher error code E15:

Turn Off the Power

Always disconnect the power before working on any appliance. Unplug the dishwasher or turn off the power supply at the circuit breaker.

Check for Leaks

Examine the door seal and around the edges of the dishwasher for any visible signs of leaks. If you spot any cracks or tears, replace the door seal.

Inspect the Drain Pump

Locate the drain pump at the bottom of the dishwasher and check for any blockages. You can remove debris, food particles, or any other obstruction that might be preventing the pump from draining properly.

Clear the Drain Hose

Disconnect the drain hose and check for any clogs. Run water through the hose to ensure it’s clear. If it’s blocked, clean the hose or replace it if necessary.

Test the Float Switch

The float switch can be tested by gently lifting it and seeing if it moves freely. If it’s stuck, clean it. If it’s still malfunctioning, consider replacing it.

Reset the Dishwasher

After addressing any issues, reset the dishwasher by pressing and holding the reset button or turning it off and on. This can help clear the error code if the problem has been resolved.

What to Avoid During Troubleshooting

While troubleshooting the Thermador dishwasher E15 error, there are a few common mistakes to avoid:

  • Ignoring Leaks: Leaks are often the cause of the E15 error. Ignoring them can lead to more significant issues, including water damage to the kitchen floor.
  • Overcomplicating the Problem: Some users might try to address the issue by replacing expensive parts unnecessarily. Often, simple cleaning or adjusting can fix the problem.
  • Forgetting to Reset the Dishwasher: After performing repairs, it’s essential to reset the appliance to clear the error code. Neglecting this step might lead to confusion or the error reappearing.

When to Call for Professional Repair

If you’ve followed the troubleshooting steps and the Thermador dishwasher error code E15 persists, it might be time to call a professional technician. Some indicators that professional help is needed include:

  • Persistent Error Codes: If the E15 error code keeps appearing after troubleshooting, the issue might be more complex.
  • Unidentifiable Leaks: If you can’t pinpoint the source of the leak, it’s best to call a professional who can properly diagnose and fix the issue.
  • Parts Replacement: If you’re unable to identify a malfunctioning component, such as the pump, sensor, or float switch, a technician will have the necessary expertise to resolve the issue.

Thermador technicians are trained to handle specific dishwasher models and can provide efficient, reliable repairs. If you’re in need of Thermador appliance repair, don’t hesitate to get in touch with an expert. 

Final Thoughts

Fixing the Thermador dishwasher error code E15 may seem daunting, but with the right approach, it can be a quick and straightforward process. By addressing common causes like leaks, blockages, or faulty sensors, you can restore your dishwasher’s functionality and avoid costly repairs.

Regular maintenance is key to preventing future errors. Make sure to check for leaks and clean your dishwasher regularly to keep it running smoothly. Staying proactive will ensure your dishwasher lasts for years to come.

FAQ

What should I do if I cannot find the source of the leak?

If you can’t locate the leak, it’s best to contact a certified Thermador technician to inspect and fix the issue. They have the tools and expertise to diagnose hidden leaks effectively.

How often should I clean my Thermador dishwasher to avoid errors like E15?

It’s recommended to clean your dishwasher at least once a month. Regularly check the filter, door seal, and drainage components to prevent clogs and leaks.

What can you expect from us?

Our priority is providing high-quality services and taking responsibility for our work. You can feel confident with our 1-year warranty on parts and 30-day warranty on labor. In the event of any unexpected issues with your household appliances, we are ready to offer fast and efficient assistance, responding within ONE hour or less.